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You can use the Messaging agent with CRMScript to send SMS messages through a connector without configuring anything in SuperOffice. However, if you want SuperOffice Service to send SMS messages during request handling or notifications, you must configure a connector.

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Available plugins

  • CM
  • Compaya
  • Intelcom
  • Link Mobility
  • SMSTeknik
  • Twilio
  • TxtLocal

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Add an SMS inbox for incoming SMS

To configure SMS settings, go to Settings and maintenance > Requests > E-mail, then click New SMS mailbox in the upper-right corner. Even if the plugin only supports sending SMS, you must still configure this mailbox. This is where you define settings such as the category for incoming messages.

Related topics

How to set up an outgoing SMS connectorSMS configuration for mailingsAbout SMS mailboxes