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This page describes how to set up an SMS connector for SuperOffice.

Pre-requisites

You need an account with the SMS provider to obtain a username and password to connect to their service. Supported connectors:

Steps

  1. Select Marketing in the navigator.
  2. Go to the Mailings tab.
  3. Click the Settings button in the lower-right corner.
  4. Choose your SMS provider from the Module list.
  5. Enter default country code and sender.
  6. In the Plugin configuration box, add the following provider-specific settings. Then click OK.
CM SMS plugin configuration -screenshot
In the legacy Service client, go to System > SMS to find the settings.

Testing the service

To test that the service is set up correctly, you can create a new request, add an SMS recipient and wait for the SMS service to send the message (within a minute or 2). It is also possible to test using a simple CRMScript that connects directly to the SMS service using NetServer.
This method of sending will not create any entries in the SMS outbox, and the SMS is sent immediately to NetServer, not when ejournalcron.exe runs (usually once every minute).