Default Ticket Relation Definition Entity
Set default values into a new TicketRelationDefinitionEntity.
NetServer calculates default values on the entity, which is required when creating/storing a new instance Calls the List agent service CreateDefaultTicketRelationDefinitionEntity. NsApiSlow threshold: 5000 ms.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Response
OK
Ticket relation definition entity Carrier object for TicketRelationDefinitionEntity. Services for the TicketRelationDefinitionEntity Carrier is available from the List Agent.
Primary key
The name of this Ticket relation
Tooltip or other description
Rank order
Type of the relation (Related, Parent, Child)
Related, Parent, Child Is this row part of SuperOffice priming data
Parent relation is mandatory when a new request is created
Close parent when all children are closed
Prevent closing parent until all children are closed
Offer to close all related when parent is closed
Source ticket type(s) for this relation
Destination ticket type(s) for this relation
Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
Field property dictionary mapping field names to field access rights.
Related topics
Create Default Ticket Relation Definition EntityDefault Relation Definition EntityDelete Ticket Relation Definition EntityGet Ticket Relation Definition EntityPost Ticket Relation Definition EntityPut Ticket Relation Definition Entity