Get Ticket Relation Definition Entity
Gets a TicketRelationDefinitionEntity object.
Calls the List agent service GetTicketRelationDefinitionEntity. NsApiSlow threshold: 5000 ms.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Path Parameters
The id of the TicketRelationDefinitionEntity to return.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category" Default = show all fields.
Response
TicketRelationDefinitionEntity found.
Ticket relation definition entity TicketRelationDefinitionEntity entity with API _Links added.
Primary key
The name of this Ticket relation
Tooltip or other description
Rank order
Type of the relation (Related, Parent, Child)
Related, Parent, Child Is this row part of SuperOffice priming data
Parent relation is mandatory when a new request is created
Close parent when all children are closed
Prevent closing parent until all children are closed
Offer to close all related when parent is closed
Source ticket type(s) for this relation
Destination ticket type(s) for this relation
Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
Field property dictionary mapping field names to field access rights.
Related topics
Get Ticket Relation Definition EntityGet All Ticket Relation Definition EntitiesDelete Ticket Relation Definition EntityPost Ticket Relation Definition EntityDefault Ticket Relation Definition EntityPut Ticket Relation Definition Entity