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Scenario: you have added an extra field to company (contact table) conveying whether a company has a support contract and you want to display that info when viewing a request.

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Steps

  1. Go to Settings and maintenance > Screen designer and select the Requests tab.
  2. Click at the bottom.
  3. Locate the Fields setting.
  4. Select your field.
  5. Optionally, select the appropriate styling options.
  6. Click Save to save the settings.
You can also group fields, add headers for groups, and change the sizes of columns. Learn more about the Screen Designer.
If the extra field is a Short text or Long text field that contains a URL, the URL is displayed as a clickable link in read mode. Learn more about URLs in text fields.