SMS connectors
Audience:
•
Version: 11.5
Some tooltip text!
• 1 minute to read
• 1 minute to read
You can use the Messaging agent with CRMScript to send SMS messages through a connector without configuring anything in SuperOffice.
However, if you want SuperOffice Service to send SMS messages during request handling or notifications, you must configure a connector.
Available plugins
- CM
- Compaya
- Intelcom
- Link Mobility
- SMSTeknik
- Twilio
- TxtLocal
Add an SMS inbox for incoming SMS
To configure SMS settings, go to Settings and maintenance > Requests > E-mail, then click New SMS mailbox in the upper-right corner.
Even if the plugin only supports sending SMS, you must still configure this mailbox. This is where you define settings such as the category for incoming messages.