Settings - SuperOffice

Under Settings, you can customize how Mobile CRM works and looks. Change language and time zone, toggle notifications, define email and SMS behavior, and adjust display preferences.

To open Settings, tap in the bottom center and select Settings from the navigation wheel.
Tap Save to apply your changes.

Language

Tap Language to switch the app language.

Field and label translations depend on your CRM language. Some system labels (like time zone regions) are always shown in English.

Notifications

Toggle push notifications for calendar events, requests, and sales quotes. Requires app version 10.2.2 or newer for quote-related alerts. Notifications include:

Meeting invitations
Meeting changes
Invitation rejections
Appointments with alarm
All appointments
New request
New request message
Request activated
Request escalated
Quote approval requests
Quote approval responses

System settings

Setting	Description
Time zone	Select your preferred time zone from the list.
12/24-hour clock	Choose whether to display time in 12-hour (AM/PM) or 24-hour format.
Map URL	Customize which map service opens when tapping addresses. For example, use Google Maps, Apple Maps, or a custom service.

Display settings

Adjust the look and feel of lists, calendar views, and message order.

Setting	Description
Show appointment title	Display the title in the calendar view.
Show contact image in lists	Include profile photos in contact and company lists.
Show animations	Enable visual transitions (such as opening the navigator).
Show request category	Display the request category in the request view.
Request message order	Choose whether newest or oldest messages appear first.
Weekday view	Choose how many days appear at once in calendar view (5 or 7).
Default startup screen	Select which screen opens first when you launch the app.
Remember last shown tab	Reopen the last selected tab when you return to a screen.
Remember filter settings	Preserve your filter settings per screen between sessions.

Email settings

Setting	Description
Email client	Whether to use SuperOffice or your device’s default email app for sending email.
Email account	The account is currently connected to SuperOffice CRM.
Always show external images	Whether to automatically load images when reading emails.
Archive when sending	Automatically archives sent emails in SuperOffice CRM.
Archive as	Select the document type used when saving sent emails. Choose from your available document templates.
Add signature	Toggle to enable automatic insertion of an email signature. Tap the field to view or edit your signature text.

SMS settings

Setting	Description
Add signature	Automatically append a signature when sending text messages from Mobile CRM. Tap to edit.

Web panels and links

This section is for configuring custom web panels and third-party links defined in SuperOffice CRM. Your administrator may predefine what appears here.

Allow call identification

Caller ID in Mobile CRM shows the name of incoming callers if their number is saved in SuperOffice CRM. On Android, you can also save the call directly to SuperOffice as an activity. Caller ID requires version 10.1.9 or higher of Mobile CRM.

Refresh all data

Clear the app cache and reload data from the server. Use this if your content feels out of sync or stale.

Tap Refresh all data to start the sync.
Wait while Mobile CRM clears cache and fetches fresh data.

Tips and help

Setting	Description
Enable ‘Did you know’ tips	Toggle to see usage tips inside the app.
Show tips in	Choose where tips should appear. For example, in the Request screen.

About Mobile CRM

Displays information about your current installation:

App version
Build number (for troubleshooting)
Server URL and version

​Language

​Notifications

​System settings

​Display settings

​Email settings

​SMS settings

​Web panels and links

​Allow call identification

​Refresh all data

​Tips and help

​About Mobile CRM

Language

Notifications

System settings

Display settings

Email settings

SMS settings

Web panels and links

Allow call identification

Refresh all data

Tips and help

About Mobile CRM