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These are the recommended steps for upgrading from SuperOffice 7 NetServer to SuperOffice 8 NetServer.

Before you begin

If SuperOffice 7 Web runs on Remote NetServer, it is possible to merge Service NetServer and S&M Web NetServer for a more lean administration.
The version number for Customer Service, CRM Web/Win, NetServer, and the database must all correspond. When you want to upgrade one of these products, the other products must also be upgraded at the same time. When the database is upgraded, all the products must be upgraded to the appropriate version.

Upgrade

  1. See system requirements for SuperOffice 8 NetServer
  2. Download and unzip the Web installer package on your server
  3. Run the Web installer
Back to upgrade overview