Changes done on Profile will only show in the old SuperOffice Service module, not in the Requests screen.
- Open the Request screen and select the Details tab.
- Click beside the request’s properties. The Edit element profile screen appears.
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Next to New field are two empty fields.
- In the leftmost box, enter the field name.
- Click and select which field in the database you want to get data from.
- Click Add next to the two fields you have just completed. This new field is added under the preview at the top of the screen.
- Click OK. The changes are saved, and the next time you display this screen the new field is included.
- To revert to the default settings, return to the Edit element profile screen and click the Restore default (deletes this profile) button at the bottom of the screen.