“TicketMessage”
This provider name is implemented by the class SuperOffice.CRM.ArchiveLists.TicketMessageProvider inside NetServer’s SODatabase assembly. Messages on support tickets. Messages are typically e-mail messages with attachments, but not always.Supported Entities
| Name | Description |
|---|---|
| ”ticketmessage” |
Supported Columns
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| getAllRows | bool | ||
| getNoRows | bool | ||
| searchTitle | string | x | |
| header | string | x | |
| ticketId | int | x | |
| ticketMessageId | int | x | |
| author | string | x | |
| createdAt | datetime | x | |
| body | string | ||
| htmlBody | string | ||
| messageId | string | x | |
| debugInfo | string | ||
| important | bool | x | |
| slevel | listAny | x | |
| timeSpent | int | x | |
| ticket/contactId | int | x | |
| ticket/personId | int | x | |
| ticket/saleId | int | x | |
| ticket/projectId | int | x | |
| ticket/ticketStatusId | int | x | |
| ticket/priorityId | int | x | |
| ticket/categoryId | int | x | |
| ticket/ticketTypeName | listAny | x | |
| ticket/ticketStatusName | listAny | x | |
| ticket/categoryFullName | ejCategory | x | |
| ticket/priorityName | listAny | x | |
| ticket/ownedBy | ejUser | x | |
| ticket/ticketId | int | x | |
| ticket/title | string | x | |
| ticket/createdAt | datetime | x | |
| ticket/createdDate | date | x | |
| ticket/lastChanged | datetime | x | |
| ticket/author | string | x | |
| ticket/readByOwner | datetime | x | |
| ticket/firstReadByOwner | datetime | x | |
| ticket/firstReadByUser | datetime | x | |
| ticket/readByCustomer | datetime | x | |
| ticket/status | listAny | x | |
| ticket/origin | listAny | x | |
| ticket/slevel | listAny | x | |
| ticket/numberOfMessages | int | x | |
| ticket/numberOfReplies | int | x | |
| ticket/connectId | int | x | |
| ticket/readStatus | listAny | x | |
| ticket/realTimeSpentQueue | timeSpan | x | |
| ticket/realTimeSpentExternally | timeSpan | x | |
| ticket/realTimeSpentInternally | timeSpan | x | |
| ticket/timeSpentQueue | timeSpan | x | |
| ticket/timeSpentExternally | timeSpan | x | |
| ticket/timeSpentInternally | timeSpan | x | |
| ticket/timeSpent | timeSpan | x | |
| ticket/timeToReply | timeSpan | x | |
| ticket/timeToClose | timeSpan | x | |
| ticket/realTimeToReply | timeSpan | x | |
| ticket/realTimeToClose | timeSpan | x | |
| ticket/repliedAt | datetime | x | |
| ticket/closedAt | datetime | x | |
| ticket/activated | datetime | x | |
| ticket/deadline | datetime | x | |
| ticket/has_attachment | bool | x | |
| ticket/tags | intArray | x | |
| ticket/createdBy | ejUser | x | |
| ticket/content | string | x | |
| ticket/messageLanguage | listAny | ||
| ticket/sentimentScore | listAny | ||
| ticket/sentimentConfidence | int | x | |
| ticket/suggestedCategory | listAny | ||
| ticket/createdByWorkflow | listAny | x | |
| ticket/createdBy/firstName | string | x | |
| ticket/createdBy/lastName | string | x | |
| ticket/createdBy/middleName | string | x | |
| ticket/createdBy/fullName | string | x | |
| ticket/createdBy/contactId | int | ||
| ticket/createdBy/personId | int | ||
| ticket/createdBy/mrMrs | string | x | |
| ticket/createdBy/title | string | x | |
| ticket/createdBy/associateDbId | associate | x | |
| ticket/createdBy/contactName | string | x | |
| ticket/createdBy/contactDepartment | string | x | |
| ticket/createdBy/usergroup | userGroup | x | |
| ticket/createdBy/usergroupId | int | x | |
| ticket/createdBy/contactFullName | string | x | |
| ticket/createdBy/contactCategory | listAny | x | |
| ticket/createdBy/role | listAny | x | |
| ticket/createdBy/assocName | associate | x | |
| ticket/createdBy/assocTooltip | string | ||
| ticket/createdBy/assocType | listAny | x | |
| ticket/createdBy/ejUserId | int | ||
| ticket/createdBy/simultaneousEjUser | bool | ||
| ticket/createdBy/ejDisplayName | string | x | |
| ticket/createdBy/ejStatus | int | ||
| ticket/createdBy/credentialType | None | x | |
| ticket/createdBy/credentialDisplayValue | None | x | |
| ticket/createdBy/isActive | bool | x | |
| ticket/createdBy/isActiveText | bool | x | |
| ticket/createdBy/portraitThumbnail | None | ||
| ticket/createdBy/otherGroups | userGroup | ||
| ticket/createdBy/userName | string | x | |
| ticket/createdBy/personEmail | string | x |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| ticket/createdBy/locationAddress | string | x | |
| ticket/createdBy/isLocation | bool | x | |
| ticket/ownedBy/firstName | string | x | |
| ticket/ownedBy/lastName | string | x | |
| ticket/ownedBy/middleName | string | x | |
| ticket/ownedBy/fullName | string | x | |
| ticket/ownedBy/contactId | int | ||
| ticket/ownedBy/personId | int | ||
| ticket/ownedBy/mrMrs | string | x | |
| ticket/ownedBy/title | string | x | |
| ticket/ownedBy/associateDbId | associate | x | |
| ticket/ownedBy/contactName | string | x | |
| ticket/ownedBy/contactDepartment | string | x | |
| ticket/ownedBy/usergroup | userGroup | x | |
| ticket/ownedBy/usergroupId | int | x | |
| ticket/ownedBy/contactFullName | string | x | |
| ticket/ownedBy/contactCategory | listAny | x | |
| ticket/ownedBy/role | listAny | x | |
| ticket/ownedBy/assocName | associate | x | |
| ticket/ownedBy/assocTooltip | string | ||
| ticket/ownedBy/assocType | listAny | x | |
| ticket/ownedBy/ejUserId | int | ||
| ticket/ownedBy/simultaneousEjUser | bool | ||
| ticket/ownedBy/ejDisplayName | string | x | |
| ticket/ownedBy/ejStatus | int | ||
| ticket/ownedBy/credentialType | None | x | |
| ticket/ownedBy/credentialDisplayValue | None | x | |
| ticket/ownedBy/isActive | bool | x | |
| ticket/ownedBy/isActiveText | bool | x | |
| ticket/ownedBy/portraitThumbnail | None | ||
| ticket/ownedBy/otherGroups | userGroup | ||
| ticket/ownedBy/userName | string | x | |
| ticket/ownedBy/personEmail | string | x | |
| ticket/ownedBy/locationAddress | string | x | |
| ticket/ownedBy/isLocation | bool | x | |
| ticket/ticketStatus/ticketStatusId | int | x | |
| ticket/ticketStatus/name | string | x | |
| ticket/ticketStatus/rank | int | x | |
| ticket/ticketPriority/ticketPriorityId | int | x | |
| ticket/ticketPriority/name | string | x | |
| ticket/ticketPriority/rank | int | x | |
| ticket/person/personId | int | x | |
| ticket/person/firstName | string | x | |
| ticket/person/lastName | string | x | |
| ticket/person/middleName | string | x | |
| ticket/person/fullName | string | x | |
| ticket/person/contactId | int | x | |
| ticket/person/hasInfoText | bool | x | |
| ticket/person/hasInterests | bool | x | |
| ticket/person/personHasInterests | bool | x | |
| ticket/person/mrMrs | string | x | |
| ticket/person/position | listAny | x | |
| ticket/person/personNumber | string | x | |
| ticket/person/title | string | x | |
| ticket/person/personCountry | listAny | x | |
| ticket/person/personCountryId | int | x | |
| ticket/person/personNoMail | bool | x | |
| ticket/person/rank | int | x | |
| ticket/person/birthdate | None | ||
| ticket/person/associateType | None | ||
| ticket/person/useAsMailingAddress | bool | x | |
| ticket/person/personSource | listAny | x | |
| ticket/person/retired | bool | x | |
| ticket/person/birthYear | int | x | |
| ticket/person/birthMonth | int | x | |
| ticket/person/birthDay | int | x | |
| ticket/person/kanaFirstName | string | x | |
| ticket/person/kanaLastName | string | x | |
| ticket/person/personUpdatedBy | associate | x | |
| ticket/person/personUpdatedByFullName | associate | x | |
| ticket/person/personUpdatedDate | date | x | |
| ticket/person/personRegisteredBy | associate | x | |
| ticket/person/personRegisteredByFullName | associate | x | |
| ticket/person/personRegisteredDate | date | x | |
| ticket/person/portraitThumbnail | None | ||
| ticket/person/personActiveErpLinks | bool | x | |
| ticket/person/personSourcedFrom | string | x | |
| ticket/person/personLinkedinUrl | string | x | |
| ticket/person/ticketPriority | listAny | x | |
| ticket/person/supportLanguage | listAny | x | |
| ticket/person/supportAssociate | associate | x | |
| ticket/person/supportAssociateFullName | associate | x | |
| ticket/person/personAssociateId | associate | x | |
| ticket/person/personAssociateFullName | associate | x | |
| ticket/person/personCategory | listAny | x | |
| ticket/person/personCategoryGroup | listAny | x | |
| ticket/person/personCategoryRank | int | x | |
| ticket/person/personBusiness | listAny | x | |
| ticket/person/leadStatus | listAny | x | |
| ticket/person/leadstatusRank | int | x | |
| ticket/person/personDeletedDate | datetime | ||
| ticket/person/hasCompany | bool | x | |
| ticket/person/isProjectMember | bool | x | |
| ticket/person/isStakeholder | bool | x | |
| ticket/person/updatedByWorkflow | listAny | x | |
| ticket/person/whenUpdatedByWorkflow | datetime | x | |
| ticket/person/createdByForm | listAny | x | |
| ticket/person/phone/formattedNumber | string | ||
| ticket/person/personDirectPhone/formattedNumber | string | ||
| ticket/person/personDirectPhone/description | string | x |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| ticket/person/personMobilePhone/formattedNumber | string | ||
| ticket/person/personMobilePhone/description | string | x | |
| ticket/person/personPrivate/formattedNumber | string | ||
| ticket/person/personPrivate/description | string | x | |
| ticket/person/personPager/formattedNumber | string | ||
| ticket/person/personPager/description | string | x | |
| ticket/person/personDirectFax/formattedNumber | string | ||
| ticket/person/personDirectFax/description | string | x | |
| ticket/person/searchPhone/formattedNumber | string | ||
| ticket/person/searchPhone/description | string | x | |
| ticket/person/personInfo/textId | int | x | |
| ticket/person/personInfo/infoText | positiveString | x | |
| ticket/person/email/emailProtocol | string | x | |
| ticket/person/email/emailAddress | string | x | |
| ticket/person/email/emailDescription | string | x | |
| ticket/person/email/emailId | int | x | |
| ticket/person/email/emailLastSent | datetime | x | |
| ticket/person/email/emailBounceCount | int | x | |
| ticket/person/email/emailLastBounce | datetime | x | |
| ticket/person/email/emailHasBounced | bool | x | |
| ticket/person/personUrl/URLAddress | string | x | |
| ticket/person/personUrl/URLDescription | string | x | |
| ticket/person/personAddress/addressId | int | x | |
| ticket/person/personAddress/line1 | string | x | |
| ticket/person/personAddress/line2 | string | x | |
| ticket/person/personAddress/line3 | string | x | |
| ticket/person/personAddress/county | string | x | |
| ticket/person/personAddress/city | string | x | |
| ticket/person/personAddress/zip | string | x | |
| ticket/person/personAddress/state | string | x | |
| ticket/person/personAddress/wgs84latitude | decimal | x | |
| ticket/person/personAddress/wgs84longitude | decimal | x | |
| ticket/person/personAddress/formattedAddress | None | ||
| ticket/person/personAddress/formattedMultiLineAddress | None | ||
| ticket/person/restrictionAddress/addressId | int | x | |
| ticket/person/restrictionAddress/line1 | string | x | |
| ticket/person/restrictionAddress/line2 | string | x | |
| ticket/person/restrictionAddress/line3 | string | x | |
| ticket/person/restrictionAddress/county | string | x | |
| ticket/person/restrictionAddress/city | string | x | |
| ticket/person/restrictionAddress/zip | string | x | |
| ticket/person/restrictionAddress/state | string | x | |
| ticket/person/restrictionAddress/wgs84latitude | decimal | x | |
| ticket/person/restrictionAddress/wgs84longitude | decimal | x | |
| ticket/person/restrictionAddress/formattedAddress | None | ||
| ticket/person/restrictionAddress/formattedMultiLineAddress | None | ||
| ticket/person/personInterestIds | listInterest | ||
| ticket/person/personUdef/SuperOffice:1 | string | x | |
| ticket/person/personUdef/SuperOffice:2 | string | x | |
| ticket/person/personUdef/SuperOffice:3 | int | x | |
| ticket/person/personUdef/SuperOffice:4 | date | x | |
| ticket/person/personUdef/SuperOffice:5 | unlimitedDate | x | |
| ticket/person/personUdef/SuperOffice:6 | bool | x | |
| ticket/person/personUdef/SuperOffice:7 | listAny | x | |
| ticket/person/personUdef/SuperOffice:8 | decimal | x | |
| ticket/person/personUdef/SuperOffice:9 | string | x | |
| ticket/person/personUdef/SuperOffice:10 | string | x | |
| ticket/person/personUdef/SuperOffice:11 | string | x | |
| ticket/person/personExtra/x_person_integer | int | x | |
| ticket/person/personExtra/x_person_hidden_integer | int | x | |
| ticket/person/personExtra/x_person_float | decimal | x | |
| ticket/person/personExtra/x_person_longtext | string | x | |
| ticket/person/personExtra/x_person_date | date | x | |
| ticket/person/personExtra/x_person_datetime | datetime | x | |
| ticket/person/personExtra/x_person_time | None | x | |
| ticket/person/personExtra/x_person_boolean | bool | x | |
| ticket/person/personExtra/x_person_timespan | timeSpan | x | |
| ticket/person/personExtra/x_person_shorttext | string | x | |
| ticket/person/personExtra/x_person_shorttext_list | listAny | x | |
| ticket/person/personExtra/x_person_user_relation | associate | x | |
| ticket/person/personExtra/x_person_category_relation | listAny | x | |
| ticket/person/personExtra/x_person_priority_relation | listAny | x | |
| ticket/person/personExtra/x_person_request_relation | stringorPK | x | |
| ticket/person/personExtra/x_person_appointment_relation | stringorPK | x | |
| ticket/person/personExtra/x_person_contact_relation | stringorPK | x | |
| ticket/person/personExtra/y_rental/id | int | x | |
| ticket/person/personExtra/y_rental/x_start | date | x | |
| ticket/person/personExtra/y_rental/x_end | date | x | |
| ticket/person/personExtra/y_rental/x_amount | int | x | |
| ticket/person/personExtra/y_rental/x_contact | stringorPK | x | |
| ticket/person/personExtra/y_rental/y_equipment/x_name | string | x | |
| ticket/person/personExtra/y_car/id | int | x | |
| ticket/person/personAssociate/firstName | string | x | |
| ticket/person/personAssociate/lastName | string | x | |
| ticket/person/personAssociate/middleName | string | x | |
| ticket/person/personAssociate/fullName | string | x | |
| ticket/person/personAssociate/contactId | int | ||
| ticket/person/personAssociate/personId | int | ||
| ticket/person/personAssociate/mrMrs | string | x | |
| ticket/person/personAssociate/title | string | x | |
| ticket/person/personAssociate/associateDbId | associate | x | |
| ticket/person/personAssociate/contactName | string | x | |
| ticket/person/personAssociate/contactDepartment | string | x | |
| ticket/person/personAssociate/usergroup | userGroup | x | |
| ticket/person/personAssociate/usergroupId | int | x | |
| ticket/person/personAssociate/contactFullName | string | x | |
| ticket/person/personAssociate/contactCategory | listAny | x | |
| ticket/person/personAssociate/role | listAny | x | |
| ticket/person/personAssociate/assocName | associate | x | |
| ticket/person/personAssociate/assocTooltip | string |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| ticket/person/personAssociate/assocType | listAny | x | |
| ticket/person/personAssociate/ejUserId | int | ||
| ticket/person/personAssociate/simultaneousEjUser | bool | ||
| ticket/person/personAssociate/ejDisplayName | string | x | |
| ticket/person/personAssociate/ejStatus | int | ||
| ticket/person/personAssociate/credentialType | None | x | |
| ticket/person/personAssociate/credentialDisplayValue | None | x | |
| ticket/person/personAssociate/isActive | bool | x | |
| ticket/person/personAssociate/isActiveText | bool | x | |
| ticket/person/personAssociate/portraitThumbnail | None | ||
| ticket/person/personAssociate/otherGroups | userGroup | ||
| ticket/person/personAssociate/userName | string | x | |
| ticket/person/personAssociate/personEmail | string | x | |
| ticket/person/personAssociate/locationAddress | string | x | |
| ticket/person/personAssociate/isLocation | bool | x | |
| ticket/person/correspondingAssociate/firstName | string | x | |
| ticket/person/correspondingAssociate/lastName | string | x | |
| ticket/person/correspondingAssociate/middleName | string | x | |
| ticket/person/correspondingAssociate/fullName | string | x | |
| ticket/person/correspondingAssociate/contactId | int | ||
| ticket/person/correspondingAssociate/personId | int | ||
| ticket/person/correspondingAssociate/mrMrs | string | x | |
| ticket/person/correspondingAssociate/title | string | x | |
| ticket/person/correspondingAssociate/associateDbId | associate | x | |
| ticket/person/correspondingAssociate/contactName | string | x | |
| ticket/person/correspondingAssociate/contactDepartment | string | x | |
| ticket/person/correspondingAssociate/usergroup | userGroup | x | |
| ticket/person/correspondingAssociate/usergroupId | int | x | |
| ticket/person/correspondingAssociate/contactFullName | string | x | |
| ticket/person/correspondingAssociate/contactCategory | listAny | x | |
| ticket/person/correspondingAssociate/role | listAny | x | |
| ticket/person/correspondingAssociate/assocName | associate | x | |
| ticket/person/correspondingAssociate/assocTooltip | string | ||
| ticket/person/correspondingAssociate/assocType | listAny | x | |
| ticket/person/correspondingAssociate/ejUserId | int | ||
| ticket/person/correspondingAssociate/simultaneousEjUser | bool | ||
| ticket/person/correspondingAssociate/ejDisplayName | string | x | |
| ticket/person/correspondingAssociate/ejStatus | int | ||
| ticket/person/correspondingAssociate/credentialType | None | x | |
| ticket/person/correspondingAssociate/credentialDisplayValue | None | x | |
| ticket/person/correspondingAssociate/isActive | bool | x | |
| ticket/person/correspondingAssociate/isActiveText | bool | x | |
| ticket/person/correspondingAssociate/portraitThumbnail | None | ||
| ticket/person/correspondingAssociate/otherGroups | userGroup | ||
| ticket/person/correspondingAssociate/userName | string | x | |
| ticket/person/correspondingAssociate/personEmail | string | x | |
| ticket/person/correspondingAssociate/locationAddress | string | x | |
| ticket/person/correspondingAssociate/isLocation | bool | x | |
| ticket/person/isMailingRecipient | bool | x | |
| ticket/person/hasStoreConsent | bool | ||
| ticket/person/withdrawnStoreConsent | bool | ||
| ticket/person/hasEmarketingConsent | bool | ||
| ticket/person/withdrawnEmarketingConsent | bool | ||
| ticket/person/subscription | listAny | x | |
| ticket/person/legalBaseStore | listAny | x | |
| ticket/person/legalBaseEmarketing | listAny | x | |
| ticket/person/consentSourceStore | listAny | x | |
| ticket/person/consentSourceEmarketing | listAny | x | |
| ticket/contact/contactId | int | x | |
| ticket/contact/name | stringorPK | x | |
| ticket/contact/department | string | x | |
| ticket/contact/nameDepartment | string | x | |
| ticket/contact/hasInfoText | bool | x | |
| ticket/contact/hasInterests | bool | x | |
| ticket/contact/associateId | associate | x | |
| ticket/contact/category | listAny | x | |
| ticket/contact/categoryGroup | listAny | x | |
| ticket/contact/companyCategoryRank | int | x | |
| ticket/contact/business | listAny | x | |
| ticket/contact/country | listAny | x | |
| ticket/contact/countryId | int | x | |
| ticket/contact/number | string | x | |
| ticket/contact/code | string | x | |
| ticket/contact/orgnr | string | x | |
| ticket/contact/stop | bool | x | |
| ticket/contact/contactNoMail | bool | x | |
| ticket/contact/updatedBy | associate | x | |
| ticket/contact/updatedByFullName | associate | x | |
| ticket/contact/updatedDate | date | x | |
| ticket/contact/registeredBy | associate | x | |
| ticket/contact/registeredByFullName | associate | x | |
| ticket/contact/registeredDate | date | x | |
| ticket/contact/contactSource | listAny | x | |
| ticket/contact/contactDeleted | bool | x | |
| ticket/contact/phone/formattedNumber | string | ||
| ticket/contact/activeErpLinks | bool | x | |
| ticket/contact/numEmployees | int | x | |
| ticket/contact/yearFounded | int | x | |
| ticket/contact/revenueYear | int | x | |
| ticket/contact/revenueBasecurrency | decimal | x | |
| ticket/contact/sharecapitalBasecurrency | decimal | x | |
| ticket/contact/sourcedFrom | string | x | |
| ticket/contact/linkedinUrl | string | x | |
| ticket/contact/deletedDate | datetime | ||
| ticket/contact/mainContact | None | x | |
| ticket/contact/forceCompany | bool | ||
| ticket/contact/contactPhone/formattedNumber | string | ||
| ticket/contact/contactPhone/description | string | x | |
| ticket/contact/contactFax/formattedNumber | string | ||
| ticket/contact/contactFax/description | string | x |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| ticket/contact/searchPhone/formattedNumber | string | ||
| ticket/contact/searchPhone/description | string | x | |
| ticket/contact/email/emailProtocol | string | x | |
| ticket/contact/email/emailAddress | string | x | |
| ticket/contact/email/emailDescription | string | x | |
| ticket/contact/email/emailId | int | x | |
| ticket/contact/email/emailLastSent | datetime | x | |
| ticket/contact/email/emailBounceCount | int | x | |
| ticket/contact/email/emailLastBounce | datetime | x | |
| ticket/contact/email/emailHasBounced | bool | x | |
| ticket/contact/postAddress/addressId | int | x | |
| ticket/contact/postAddress/line1 | string | x | |
| ticket/contact/postAddress/line2 | string | x | |
| ticket/contact/postAddress/line3 | string | x | |
| ticket/contact/postAddress/county | string | x | |
| ticket/contact/postAddress/city | string | x | |
| ticket/contact/postAddress/zip | string | x | |
| ticket/contact/postAddress/state | string | x | |
| ticket/contact/postAddress/wgs84latitude | decimal | x | |
| ticket/contact/postAddress/wgs84longitude | decimal | x | |
| ticket/contact/postAddress/formattedAddress | None | ||
| ticket/contact/postAddress/formattedMultiLineAddress | None | ||
| ticket/contact/streetAddress/addressId | int | x | |
| ticket/contact/streetAddress/line1 | string | x | |
| ticket/contact/streetAddress/line2 | string | x | |
| ticket/contact/streetAddress/line3 | string | x | |
| ticket/contact/streetAddress/county | string | x | |
| ticket/contact/streetAddress/city | string | x | |
| ticket/contact/streetAddress/zip | string | x | |
| ticket/contact/streetAddress/state | string | x | |
| ticket/contact/streetAddress/wgs84latitude | decimal | x | |
| ticket/contact/streetAddress/wgs84longitude | decimal | x | |
| ticket/contact/streetAddress/formattedAddress | None | ||
| ticket/contact/streetAddress/formattedMultiLineAddress | None | ||
| ticket/contact/restrictionAddress/addressId | int | x | |
| ticket/contact/restrictionAddress/line1 | string | x | |
| ticket/contact/restrictionAddress/line2 | string | x | |
| ticket/contact/restrictionAddress/line3 | string | x | |
| ticket/contact/restrictionAddress/county | string | x | |
| ticket/contact/restrictionAddress/city | string | x | |
| ticket/contact/restrictionAddress/zip | string | x | |
| ticket/contact/restrictionAddress/state | string | x | |
| ticket/contact/restrictionAddress/wgs84latitude | decimal | x | |
| ticket/contact/restrictionAddress/wgs84longitude | decimal | x | |
| ticket/contact/restrictionAddress/formattedAddress | None | ||
| ticket/contact/restrictionAddress/formattedMultiLineAddress | None | ||
| ticket/contact/url/URLAddress | string | x | |
| ticket/contact/url/URLDescription | string | x | |
| ticket/contact/contactAssociate/firstName | string | x | |
| ticket/contact/contactAssociate/lastName | string | x | |
| ticket/contact/contactAssociate/middleName | string | x | |
| ticket/contact/contactAssociate/fullName | string | x | |
| ticket/contact/contactAssociate/contactId | int | ||
| ticket/contact/contactAssociate/personId | int | ||
| ticket/contact/contactAssociate/mrMrs | string | x | |
| ticket/contact/contactAssociate/title | string | x | |
| ticket/contact/contactAssociate/associateDbId | associate | x | |
| ticket/contact/contactAssociate/contactName | string | x | |
| ticket/contact/contactAssociate/contactDepartment | string | x | |
| ticket/contact/contactAssociate/usergroup | userGroup | x | |
| ticket/contact/contactAssociate/usergroupId | int | x | |
| ticket/contact/contactAssociate/contactFullName | string | x | |
| ticket/contact/contactAssociate/contactCategory | listAny | x | |
| ticket/contact/contactAssociate/role | listAny | x | |
| ticket/contact/contactAssociate/assocName | associate | x | |
| ticket/contact/contactAssociate/assocTooltip | string | ||
| ticket/contact/contactAssociate/assocType | listAny | x | |
| ticket/contact/contactAssociate/ejUserId | int | ||
| ticket/contact/contactAssociate/simultaneousEjUser | bool | ||
| ticket/contact/contactAssociate/ejDisplayName | string | x | |
| ticket/contact/contactAssociate/ejStatus | int | ||
| ticket/contact/contactAssociate/credentialType | None | x | |
| ticket/contact/contactAssociate/credentialDisplayValue | None | x | |
| ticket/contact/contactAssociate/isActive | bool | x | |
| ticket/contact/contactAssociate/isActiveText | bool | x | |
| ticket/contact/contactAssociate/portraitThumbnail | None | ||
| ticket/contact/contactAssociate/otherGroups | userGroup | ||
| ticket/contact/contactAssociate/userName | string | x | |
| ticket/contact/contactAssociate/personEmail | string | x | |
| ticket/contact/contactAssociate/locationAddress | string | x | |
| ticket/contact/contactAssociate/isLocation | bool | x | |
| ticket/contact/contactInterestIds | listInterest | ||
| ticket/contact/contactUdef/SuperOffice:1 | string | x | |
| ticket/contact/contactUdef/SuperOffice:2 | string | x | |
| ticket/contact/contactUdef/SuperOffice:3 | int | x | |
| ticket/contact/contactUdef/SuperOffice:4 | date | x | |
| ticket/contact/contactUdef/SuperOffice:5 | unlimitedDate | x | |
| ticket/contact/contactUdef/SuperOffice:6 | bool | x | |
| ticket/contact/contactUdef/SuperOffice:7 | listAny | x | |
| ticket/contact/contactUdef/SuperOffice:8 | decimal | x | |
| ticket/contact/contactUdef/SuperOffice:9 | string | x | |
| ticket/contact/contactUdef/SuperOffice:10 | string | x | |
| ticket/contact/contactUdef/SuperOffice:11 | string | x | |
| ticket/contact/contactUdef/SuperOffice:12 | listAny | x | |
| ticket/contact/contactUdef/SuperOffice:13 | listAny | x | |
| ticket/contact/contactExtra/x_contact_integer | int | x | |
| ticket/contact/contactExtra/x_contact_hidden_integer | int | x | |
| ticket/contact/contactExtra/x_contact_default_integer | int | x | |
| ticket/contact/contactExtra/x_contact_float | decimal | x | |
| ticket/contact/contactExtra/x_contact_longtext | string | x |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| ticket/contact/contactExtra/x_contact_dropdown | listAny | x | |
| ticket/contact/contactExtra/x_contact_date | date | x | |
| ticket/contact/contactExtra/x_contact_datetime | datetime | x | |
| ticket/contact/contactExtra/x_contact_time | None | x | |
| ticket/contact/contactExtra/x_contact_boolean | bool | x | |
| ticket/contact/contactExtra/x_contact_timespan | timeSpan | x | |
| ticket/contact/contactExtra/x_contact_shorttext | string | x | |
| ticket/contact/contactExtra/x_contact_short_dropdown | listAny | x | |
| ticket/contact/contactExtra/x_contact_contact_relation | stringorPK | x | |
| ticket/contact/contactExtra/x_contact_request_relation | stringorPK | x | |
| ticket/contact/contactExtra/x_contact_contact | stringorPK | x | |
| ticket/contact/contactExtra/y_organization/x_name | string | x | |
| ticket/contact/NumberOfActivities | int | ||
| ticket/contact/NumberOfActivitiesInPeriod | int | ||
| ticket/contact/NumberOfNotCompletedActivities | int | ||
| ticket/contact/NumberOfNotCompletedActivitiesInPeriod | int | ||
| ticket/contact/LastActivity | date | ||
| ticket/contact/LastCompletedActivity | date | ||
| ticket/contact/LastDoByActivity | date | ||
| ticket/contact/NumberOfSales | int | ||
| ticket/contact/NumberOfSalesInPeriod | int | ||
| ticket/contact/NumberOfNotCompletedSales | int | ||
| ticket/contact/NumberOfNotCompletedSalesInPeriod | int | ||
| ticket/contact/LastSale | date | ||
| ticket/contact/LastCompletedSale | date | ||
| ticket/contact/LastDoBySale | date | ||
| ticket/contact/NumberOfTickets | int | ||
| ticket/contact/NumberOfTicketsInPeriod | int | ||
| ticket/contact/NumberOfNotCompletedTickets | int | ||
| ticket/contact/NumberOfNotCompletedTicketsInPeriod | int | ||
| ticket/contact/LastTicket | date | ||
| ticket/contact/LastCompletedTicket | date | ||
| ticket/contact/LastDoByTicket | date | ||
| ticket/contact/SaintStatus1 | saintStatus | ||
| ticket/contact/SaintStatus2 | saintStatus | ||
| ticket/contact/saintSaleStatus | listAny | ||
| ticket/contact/saintAmountClass | listAny | ||
| ticket/contact/saintActivityType | listAny | ||
| ticket/contact/saintDirection | listAny | ||
| ticket/contact/saintIntention | listAny | ||
| ticket/contact/saintTicketStatus | listAny | ||
| ticket/contact/saintTicketCategory | listAny | ||
| ticket/extra/x_ticket_integer | int | x | |
| ticket/extra/x_ticket_float | decimal | x | |
| ticket/extra/x_ticket_longtext | string | x | |
| ticket/extra/x_ticket_date | date | x | |
| ticket/extra/x_ticket_datetime | datetime | x | |
| ticket/extra/x_ticket_time | None | x | |
| ticket/extra/x_ticket_boolean | bool | x | |
| ticket/extra/x_ticket_timespan | timeSpan | x | |
| ticket/extra/x_ticket_short_text | string | x | |
| ticket/extra/x_ticket_shorttext_list | listAny | x | |
| ticket/extra/x_ticket_timestamp | datetime | x | |
| ticket/extra/x_ticket_project_relation | stringorPK | x | |
| ticket/extra/x_ticket_faq | stringorPK | x | |
| ticket/extra/x_ticket_category_relation | listAny | x | |
| ticket/extra/y_equipment/x_name | string | x | |
| ticket/extra/y_car/id | int | x | |
| ticket/sale/completed | bool | x | |
| ticket/sale/icon | listAny | x | |
| ticket/sale/date | date | x | |
| ticket/sale/time | None | ||
| ticket/sale/type | listAny | x | |
| ticket/sale/recordType | string | x | |
| ticket/sale/text | positiveString | x | |
| ticket/sale/associateId | associate | x | |
| ticket/sale/contactId | listAny | x | |
| ticket/sale/personId | listAny | x | |
| ticket/sale/projectId | listAny | x | |
| ticket/sale/saleId | int | x | |
| ticket/sale/userGroup | userGroup | x | |
| ticket/sale/who | None | ||
| ticket/sale/updatedBy | associate | x | |
| ticket/sale/updatedByFullName | associate | x | |
| ticket/sale/updatedDate | date | x | |
| ticket/sale/registeredBy | associate | x | |
| ticket/sale/registeredByFullName | associate | x | |
| ticket/sale/registeredDate | date | x | |
| ticket/sale/currencyId | int | x | |
| ticket/sale/currency | listAny | x | |
| ticket/sale/credited | listAny | x | |
| ticket/sale/lossReason | listAny | x | |
| ticket/sale/source | listAny | x | |
| ticket/sale/competitor | listAny | x | |
| ticket/sale/heading | stringorPK | x | |
| ticket/sale/amount | decimal | x | |
| ticket/sale/amountWeighted | decimal | x | |
| ticket/sale/earning | decimal | x | |
| ticket/sale/earningPercent | decimal | x | |
| ticket/sale/probPercent | int | x | |
| ticket/sale/originalStage | listAny | x | |
| ticket/sale/stage | listAny | x | |
| ticket/sale/stageName | None | x | |
| ticket/sale/saleStatus | listAny | x | |
| ticket/sale/stageRank | None | x | |
| ticket/sale/saleType | listAny | x | |
| ticket/sale/saleTypeId | None | x | |
| ticket/sale/stageId | None | x | |
| ticket/sale/nextDueDate | date | x | |
| ticket/sale/reopenDate | date | x |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| ticket/sale/stalledComment | listAny | x | |
| ticket/sale/saleTypeCategory | listAny | x | |
| ticket/sale/soldReason | listAny | x | |
| ticket/sale/saleNumber | string | x | |
| ticket/sale/hasStakeholders | bool | x | |
| ticket/sale/stakeholdersEnabled | bool | x | |
| ticket/sale/hasQuote | bool | x | |
| ticket/sale/hasGuide | bool | x | |
| ticket/sale/description | string | ||
| ticket/sale/activeErpLinks | bool | x | |
| ticket/sale/createdByWorkflow | listAny | x | |
| ticket/sale/amountInBaseCurrency | None | x | |
| ticket/sale/amountWeightedInBaseCurrency | None | x | |
| ticket/sale/daysInStage | int | x | |
| ticket/sale/saleCycle | int | x | |
| ticket/sale/visibleFor | listAny | ||
| ticket/sale/sale/textId | int | x | |
| ticket/sale/sale/description | positiveString | x | |
| ticket/sale/salePublish/isPublished | bool | x | |
| ticket/sale/salePublish/publishedFrom | date | x | |
| ticket/sale/salePublish/publishedTo | date | x | |
| ticket/sale/salePublish/publishedBy | None | ||
| ticket/sale/associate/firstName | string | x | |
| ticket/sale/associate/lastName | string | x | |
| ticket/sale/associate/middleName | string | x | |
| ticket/sale/associate/fullName | string | x | |
| ticket/sale/associate/contactId | int | ||
| ticket/sale/associate/personId | int | ||
| ticket/sale/associate/mrMrs | string | x | |
| ticket/sale/associate/title | string | x | |
| ticket/sale/associate/associateDbId | associate | x | |
| ticket/sale/associate/contactName | string | x | |
| ticket/sale/associate/contactDepartment | string | x | |
| ticket/sale/associate/usergroup | userGroup | x | |
| ticket/sale/associate/usergroupId | int | x | |
| ticket/sale/associate/contactFullName | string | x | |
| ticket/sale/associate/contactCategory | listAny | x | |
| ticket/sale/associate/role | listAny | x | |
| ticket/sale/associate/assocName | associate | x | |
| ticket/sale/associate/assocTooltip | string | ||
| ticket/sale/associate/assocType | listAny | x | |
| ticket/sale/associate/ejUserId | int | ||
| ticket/sale/associate/simultaneousEjUser | bool | ||
| ticket/sale/associate/ejDisplayName | string | x | |
| ticket/sale/associate/ejStatus | int | ||
| ticket/sale/associate/credentialType | None | x | |
| ticket/sale/associate/credentialDisplayValue | None | x | |
| ticket/sale/associate/isActive | bool | x | |
| ticket/sale/associate/isActiveText | bool | x | |
| ticket/sale/associate/portraitThumbnail | None | ||
| ticket/sale/associate/otherGroups | userGroup | ||
| ticket/sale/associate/userName | string | x | |
| ticket/sale/associate/personEmail | string | x | |
| ticket/sale/associate/locationAddress | string | x | |
| ticket/sale/associate/isLocation | bool | x | |
| ticket/sale/saleUdef/SuperOffice:1 | string | x | |
| ticket/sale/saleUdef/SuperOffice:2 | string | x | |
| ticket/sale/saleUdef/SuperOffice:3 | int | x | |
| ticket/sale/saleUdef/SuperOffice:4 | date | x | |
| ticket/sale/saleUdef/SuperOffice:5 | unlimitedDate | x | |
| ticket/sale/saleUdef/SuperOffice:6 | bool | x | |
| ticket/sale/saleUdef/SuperOffice:7 | listAny | x | |
| ticket/sale/saleUdef/SuperOffice:8 | decimal | x | |
| ticket/project/completed | bool | x | |
| ticket/project/projectId | int | x | |
| ticket/project/name | stringorPK | x | |
| ticket/project/number | string | x | |
| ticket/project/type | listAny | x | |
| ticket/project/status | listAny | x | |
| ticket/project/statusRank | None | x | |
| ticket/project/associateId | associate | x | |
| ticket/project/hasInfoText | bool | x | |
| ticket/project/icon | None | x | |
| ticket/project/text | string | x | |
| ticket/project/description | string | x | |
| ticket/project/updatedBy | associate | x | |
| ticket/project/updatedByFullName | associate | x | |
| ticket/project/updatedDate | date | x | |
| ticket/project/registeredBy | associate | x | |
| ticket/project/registeredByFullName | associate | x | |
| ticket/project/registeredDate | date | x | |
| ticket/project/hasGuide | bool | x | |
| ticket/project/nextMilestone | date | x | |
| ticket/project/endDate | date | x | |
| ticket/project/imageThumbnail | None | ||
| ticket/project/activeErpLinks | bool | x | |
| ticket/project/eventId | int | x | |
| ticket/project/startDate | date | x | |
| ticket/project/projectPublish/isPublished | bool | x | |
| ticket/project/projectPublish/publishedFrom | date | x | |
| ticket/project/projectPublish/publishedTo | date | x | |
| ticket/project/projectPublish/publishedBy | None | ||
| ticket/project/projectEvent/isExternalEvent | bool | x | |
| ticket/project/projectEvent/eventDate | date | x | |
| ticket/project/projectEvent/hasSignOn | bool | x | |
| ticket/project/projectEvent/hasSignOff | bool | x | |
| ticket/project/projectUrl/URLAddress | string | x | |
| ticket/project/projectUrl/URLDescription | string | x | |
| ticket/project/projectAssociate/firstName | string | x | |
| ticket/project/projectAssociate/lastName | string | x |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| ticket/project/projectAssociate/middleName | string | x | |
| ticket/project/projectAssociate/fullName | string | x | |
| ticket/project/projectAssociate/contactId | int | ||
| ticket/project/projectAssociate/personId | int | ||
| ticket/project/projectAssociate/mrMrs | string | x | |
| ticket/project/projectAssociate/title | string | x | |
| ticket/project/projectAssociate/associateDbId | associate | x | |
| ticket/project/projectAssociate/contactName | string | x | |
| ticket/project/projectAssociate/contactDepartment | string | x | |
| ticket/project/projectAssociate/usergroup | userGroup | x | |
| ticket/project/projectAssociate/usergroupId | int | x | |
| ticket/project/projectAssociate/contactFullName | string | x | |
| ticket/project/projectAssociate/contactCategory | listAny | x | |
| ticket/project/projectAssociate/role | listAny | x | |
| ticket/project/projectAssociate/assocName | associate | x | |
| ticket/project/projectAssociate/assocTooltip | string | ||
| ticket/project/projectAssociate/assocType | listAny | x | |
| ticket/project/projectAssociate/ejUserId | int | ||
| ticket/project/projectAssociate/simultaneousEjUser | bool | ||
| ticket/project/projectAssociate/ejDisplayName | string | x | |
| ticket/project/projectAssociate/ejStatus | int | ||
| ticket/project/projectAssociate/credentialType | None | x | |
| ticket/project/projectAssociate/credentialDisplayValue | None | x | |
| ticket/project/projectAssociate/isActive | bool | x | |
| ticket/project/projectAssociate/isActiveText | bool | x | |
| ticket/project/projectAssociate/portraitThumbnail | None | ||
| ticket/project/projectAssociate/otherGroups | userGroup | ||
| ticket/project/projectAssociate/userName | string | x | |
| ticket/project/projectAssociate/personEmail | string | x | |
| ticket/project/projectAssociate/locationAddress | string | x | |
| ticket/project/projectAssociate/isLocation | bool | x | |
| ticket/project/projectUdef/SuperOffice:1 | string | x | |
| ticket/project/projectUdef/SuperOffice:2 | string | x | |
| ticket/project/projectUdef/SuperOffice:3 | int | x | |
| ticket/project/projectUdef/SuperOffice:4 | date | x | |
| ticket/project/projectUdef/SuperOffice:5 | unlimitedDate | x | |
| ticket/project/projectUdef/SuperOffice:6 | bool | x | |
| ticket/project/projectUdef/SuperOffice:7 | listAny | x | |
| ticket/project/projectUdef/SuperOffice:8 | decimal | x | |
| ticket/project/projectUdef/SuperOffice:9 | int | x | |
| ticket/project/projectUdef/SuperOffice:10 | int | x | |
| ticket/project/NumberOfActivities | int | ||
| ticket/project/NumberOfActivitiesInPeriod | int | ||
| ticket/project/NumberOfNotCompletedActivities | int | ||
| ticket/project/NumberOfNotCompletedActivitiesInPeriod | int | ||
| ticket/project/LastActivity | date | ||
| ticket/project/LastCompletedActivity | date | ||
| ticket/project/LastDoByActivity | date | ||
| ticket/project/NumberOfSales | int | ||
| ticket/project/NumberOfSalesInPeriod | int | ||
| ticket/project/NumberOfNotCompletedSales | int | ||
| ticket/project/NumberOfNotCompletedSalesInPeriod | int | ||
| ticket/project/LastSale | date | ||
| ticket/project/LastCompletedSale | date | ||
| ticket/project/LastDoBySale | date | ||
| ticket/project/SaintStatus3 | saintStatus | ||
| ticket/project/saintSaleStatus | listAny | ||
| ticket/project/saintAmountClass | listAny | ||
| ticket/project/saintActivityType | listAny | ||
| ticket/project/saintDirection | listAny | ||
| ticket/project/saintIntention | listAny | ||
| ticket/project/saintTicketStatus | listAny | ||
| ticket/project/saintTicketCategory | listAny | ||
| ticket/project/project/textId | int | x | |
| ticket/project/project/infoText | positiveString | x | |
| person/personId | int | x | |
| person/firstName | string | x | |
| person/lastName | string | x | |
| person/middleName | string | x | |
| person/fullName | string | x | |
| person/contactId | int | x | |
| person/hasInfoText | bool | x | |
| person/hasInterests | bool | x | |
| person/personHasInterests | bool | x | |
| person/mrMrs | string | x | |
| person/position | listAny | x | |
| person/personNumber | string | x | |
| person/title | string | x | |
| person/personCountry | listAny | x | |
| person/personCountryId | int | x | |
| person/personNoMail | bool | x | |
| person/rank | int | x | |
| person/birthdate | None | ||
| person/associateType | None | ||
| person/useAsMailingAddress | bool | x | |
| person/personSource | listAny | x | |
| person/retired | bool | x | |
| person/birthYear | int | x | |
| person/birthMonth | int | x | |
| person/birthDay | int | x | |
| person/kanaFirstName | string | x | |
| person/kanaLastName | string | x | |
| person/personUpdatedBy | associate | x | |
| person/personUpdatedByFullName | associate | x | |
| person/personUpdatedDate | date | x | |
| person/personRegisteredBy | associate | x | |
| person/personRegisteredByFullName | associate | x | |
| person/personRegisteredDate | date | x | |
| person/portraitThumbnail | None | ||
| person/personActiveErpLinks | bool | x |
Supported Columns (cont.)
| Name | Restriction | Description | OrderBy |
|---|---|---|---|
| person/personSourcedFrom | string | x | |
| person/personLinkedinUrl | string | x | |
| person/ticketPriority | listAny | x | |
| person/supportLanguage | listAny | x | |
| person/supportAssociate | associate | x | |
| person/supportAssociateFullName | associate | x | |
| person/personAssociateId | associate | x | |
| person/personAssociateFullName | associate | x | |
| person/personCategory | listAny | x | |
| person/personCategoryGroup | listAny | x | |
| person/personCategoryRank | int | x | |
| person/personBusiness | listAny | x | |
| person/leadStatus | listAny | x | |
| person/leadstatusRank | int | x | |
| person/personDeletedDate | datetime | ||
| person/hasCompany | bool | x | |
| person/isProjectMember | bool | x | |
| person/isStakeholder | bool | x | |
| person/updatedByWorkflow | listAny | x | |
| person/whenUpdatedByWorkflow | datetime | x | |
| person/createdByForm | listAny | x | |
| ticketMessageExtra/x_message_integer | int | x | |
| ticketMessageExtra/x_message_float | decimal | x | |
| ticketMessageExtra/x_message_longtext | string | x | |
| ticketMessageExtra/x_message_date | date | x | |
| ticketMessageExtra/x_message_datetime | datetime | x | |
| ticketMessageExtra/x_message_time | None | x | |
| ticketMessageExtra/x_message_boolean | bool | x | |
| ticketMessageExtra/x_message_timespan | timeSpan | x | |
| ticketMessageExtra/x_message_short_text | string | x | |
| ticketMessageExtra/x_message_sale_relation | stringorPK | x |
Sample
GET /api/v1/archive/TicketMessage?$select=ticket/ticketStatusId,ticket/createdBy/otherGroups,ticket/person/personCategory,ticket/person/personAssociate/isLocation,ticket/person/legalBaseEmarketing
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: sv