TicketNotification - SuperOffice

“TicketNotification”

This provider name is implemented by the class SuperOffice.CRM.ArchiveLists.TicketNotificationProvider inside NetServer’s SODatabase assembly. Retrieves pending request notifications for current user

Supported Entities

Name	Description
”notification”	Notifications

Supported Columns

Name	Restriction	Description	OrderBy
getAllRows	bool	GetAll: Get all rows of archive - use with care, you may be fetching the whole database
getNoRows	bool	GetNone: Do not get any rows from the archive
notifyId	int	Notification ID: Primary key for notification	x
ejUserId	ejUser	User ID: EjUserId of the user to be notified	x
userAssociateId	None	User’s associate ID: Associate ID of the user to be notified
userFullname	None	User name: Name of the user to be notified
userContactName	None	User’s company: The name of the company of the user to be notified
type	int	Type: The type of notification	x
ownerEjUserId	ejUser	Owner’s EjUserId: The EjUserId of the user who is the original owner of the notification	x
ownerAssociateId	None	Owner associate ID: The associate ID of the user who is the original owner of the notification
ownerFullname	None	Owner name: Name of the user who is the original owner of the notification
ownerContactName	None	Owner company: Name of the company of the user who is the original owner of the notification
customMessage	string	Message: Custom message for the notification	x
expires	datetime	Expires: Time when the notification expires	x
ticketId	int	Request ID: ID of the request that this notification concerns	x
ticketTitle	string	Request title: The title of the request that this notification concerns	x
categoryId	int	Category ID: Category ID for the request	x
categoryName	listAny	Category name: Name of request category
ticketAlertId	int	Alert ID: The ID of the request alert	x
ticketAlertLevel	listAny	Alert level: The request alert level when the request is escalated
priorityId	None	Priority ID: The priority ID of the request alert
priorityName	None	Priority name: The priority name of the request alert
ejUser2Id	ejUser	EjUserId User 2: EjUserId of a second user involved in this notification	x
user2AssociateId	None	Associate ID User 2: Associate ID of a second user involved in this notification
user2Fullname	None	Name User 2: Name of a second user involved in this notification
user2ContactName	None	Company User 2: Company of a second user involved in this notification
chatTopicId	int	Chat topic ID: Topic identifier for chat entry	x

Sample

GET /api/v1/archive/TicketNotification?$select=ownerAssociateId,expires
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: sv

See also: IArchiveAgent.

Related topics

Archive Provider List TicketNewNotification TicketActivatedNotification TicketTransferredNotification TicketEscalatedNotification TicketCustomMessageNotification

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