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Global Change Ticket Status

Headers

SO-AppToken
string

The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Query Parameters

$select
string

Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.

Body

FromTicketStatusId, ToTicketStatusId

GlobalChangeTicketStatus: This method will change all references from one ticket status to another. Typically used in conjuction with delete

FromTicketStatusId
integer<int32>
ToTicketStatusId
integer<int32>

Response

204

No Content