Global Change Ticket Status
Global Change Ticket Status
This method will change all references from one ticket status to another.
Typically used in conjuction with delete NsApiSlow threshold: 5000 ms.
Global Change Ticket Status
Headers
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Body
FromTicketStatusId, ToTicketStatusId
Response
204
No Content
Related topics
Global Change Ticket StatusNSListAgentGlobal Change Ticket TypeTicketticket_status tableticket_status_history table