Get All Ticket Status Entity
Gets a list of all TicketStatusEntity list items.
Calls the List agent service GetAllTicketStatusEntity.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Response
OK
The primary key (auto-incremented)
Name of user defined ticket status
The 'classic' ticket status. I.e. active/closed/postponed/deleted
Unknown, Active, Closed, Postponed, Deleted, Merged, Spam, PostponedSpecific, Postponed1Hour, Postponed2Hours, Postponed3Hours, Postponed4Hours, PostponedDay, PostponedWeek, PostponedMonth Which field in ticket we count time spent on (queue, internal, external)
None, Internally, Externally, Queue Whether inbound emails can reopen requests with this status or not
Indicates if status is default one as there might be more than one status with same internal status
If set, status is used in GetNext calculations
Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
Field property dictionary mapping field names to field access rights.
Related topics
Get All Ticket Category EntityDelete Ticket Status Entity HeadingsGet All Ticket Type EntityGet Ticket Status EntityGet All Ticket Priority Entity