Category - SuperOffice

For accessing and changing a ticket category.

Constructors

Category()

Category

Initializes a new instance of the Category class.

Methods

getValue(String)

Retrieves the value of the given field in the category.

String getValue(String field)

Returns: CRMScript.Global.String - The value of the specified field.

Available fields: id: The ID of the category; parent: The ID of the parent category; name: The name of the category; fullname: The full name of the category (such as “Support/Product A/bugs”); externalName: The external name of the category; categoryMaster: The ID of the category master; children: A comma-separated list of children IDs; notificationEmail: The value of the email Notification field

Example:

Category c;
c.load(2);
print(c.getValue("notificationEmail"))

load(Integer)

Load object with values from category with given ID.

Bool load(Integer id)

Returns: CRMScript.Global.Bool - True if the category exists; otherwise, false. Example:

Category c;
c.load(2);
print(c.getValue("name"));

save()

Saves the category and returns its ID.

Integer save()

Returns: CRMScript.Global.Integer - The ID of the saved category.

setValue(String,String)

Sets the value of the given field for the category.

Void SetValue(String name, String value)

Returns: CRMScript.Global.Void

Available fields: parent: The ID of the parent category; name: The name of the category; externalName: The external name of the category; categoryMaster: The ID of the category master; children: A comma-separated list of children IDs; notificationEmail: The value of the email Notification field

Example:

Category c;
c.load(2);
c.setValue("name", "Test");

​Constructors

​Category()

​Methods

​getValue(String)

​load(Integer)

​save()

​setValue(String,String)

Constructors

Category()

Methods

getValue(String)

load(Integer)

save()

setValue(String,String)