Enum TicketLogAction - SuperOffice

Value representing action that caused a ticket to change

Syntax

TicketLogAction

Fields

Name	Description
No_Logging	No_Logging
Ticket_Unknown	Ticket_Unknown action
Ticket_CustomDescription	Ticket_CustomDescription action
Ticket_ImportTicketFromEmail	Ticket_ImportTicketFromEmail action
Ticket_ImportMailNewTicket	Ticket_ImportMailNewTicket action
Ticket_ImportMailExistingTicket	Ticket_ImportMailExistingTicket action
Ticket_AttachmentConnectedToTicket	Ticket_AttachmentConnectedToTicket action
Ticket_TicketActivated	Ticket_TicketActivated action
Ticket_TicketEscalated	Ticket_TicketEscalated action
Ticket_ConnectTwoTickets	Ticket_ConnectTwoTickets action
Ticket_MessageAddedToTicket	Ticket_MessageAddedToTicket action
Ticket_SendingSpmMessage	Ticket_SendingSpmMessage action
Ticket_SavedFromEjScript	Ticket_SavedFromEjScript action
Ticket_TicketEscalatedFromEjScript	Ticket_TicketEscalatedFromEjScript action
Ticket_SetValuesFromSoap	Ticket_SetValuesFromSoap action
Ticket_AddMessageFromSoap	Ticket_AddMessageFromSoap action
Ticket_NewTicketFromSoap	Ticket_NewTicketFromSoap action
Ticket_AddMessage	Ticket_AddMessage action
Ticket_NewTicket	Ticket_NewTicket action
Ticket_UserTakesOwnership	Ticket_UserTakesOwnership action
Ticket_ChangeStatus	Ticket_ChangeStatus action
Ticket_ChangeSecurityStatus	Ticket_ChangeSecurityStatus action
Ticket_QuickSetExtraDateTime	Ticket_QuickSetExtraDateTime action
Ticket_QuickSetExtraDate	Ticket_QuickSetExtraDate action
Ticket_QuickSetExtraTime	Ticket_QuickSetExtraTime action
Ticket_QuickSetExtraField	Ticket_QuickSetExtraField action
Ticket_SwapExtraField	Ticket_SwapExtraField action
Ticket_ReadByUser	Ticket_ReadByUser action
Ticket_BatchOperation	Ticket_BatchOperation action
Ticket_BatchMarkAsRead	Ticket_BatchMarkAsRead action
Ticket_BatchMarkAsUnread	Ticket_BatchMarkAsUnread action
Ticket_BatchCloseTicket	Ticket_BatchCloseTicket action
Ticket_EditTicket	Ticket_EditTicket action
Ticket_DeleteTicket	Ticket_DeleteTicket action
Ticket_JoinTickets	Ticket_JoinTickets action
Ticket_EditMessage	Ticket_EditMessage action
Ticket_CloseTicketAfterForward	Ticket_CloseTicketAfterForward action
Ticket_CloseAfterMassMessage	Ticket_CloseAfterMassMessage action
Ticket_CloseTicketFromSoap	Ticket_CloseTicketFromSoap action
Ticket_ReadTicketFromSoap	Ticket_ReadTicketFromSoap action
Ticket_UserDeletedOwneraction	Ticket_UserDeletedOwneraction action
Ticket_NewTicketFromSpecialForm	Ticket_NewTicketFromSpecialForm action
Ticket_TicketClosedByFAQ	Ticket_TicketClosedByFAQ action
Ticket_NewTicketFromCustomer	Ticket_NewTicketFromCustomer action
Ticket_AddMessageFromCustomer	Ticket_AddMessageFromCustomer action
Ticket_ReadByCustomer	Ticket_ReadByCustomer action
Ticket_SetRepliedAtByMassMessage	Ticket_SetRepliedAtByMassMessage action
Ticket_TicketActivatedByBounce	Ticket_TicketActivatedByBounce action
Ticket_AutoCategorized	Ticket_AutoCategorized action
Message_Unknown	Message_Unknown action
Message_CustomDescription	Message_CustomDescription action
Message_Continue	Message_Continue action
Message_ImportTicketFromEmail	Message_ImportTicketFromEmail action
Message_ImportMailAddMessage	Message_ImportMailAddMessage action
Message_AddedDebugInfo	Message_AddedDebugInfo action
Message_SendingReplyTemplate	Message_SendingReplyTemplate action
Message_SendingSMS	Message_SendingSMS action
Message_SendingSpmMessage	Message_SendingSpmMessage action
Message_SavedFromEjScript	Message_SavedFromEjScript action
Message_AddMessageFromSoap	Message_AddMessageFromSoap action
Message_AddMessage	Message_AddMessage action
Message_NewTicket	Message_NewTicket action
Message_EditTicket	Message_EditTicket action
Message_EditMessage	Message_EditMessage action
Message_ForwardMessage	Message_ForwardMessage action
Message_AddMassMessage	Message_AddMassMessage action
Message_NewMessageFromSpecialForm	Message_NewMessageFromSpecialForm action
Message_TicketNotifyFAQ	Message_TicketNotifyFAQ action
Message_NewTicketFromCustomer	Message_NewTicketFromCustomer action
Message_AddMessageFromCustomer	Message_AddMessageFromCustomer action
Message_BounceMessage	Message_BounceMessage action
Message_OutboxMessage	Message_OutboxMessage action
Message_EditMessageFromSoap	Message_EditMessageFromSoap action
Message_InlineImagesConverted	Message_InlineImagesConverted action

Related topics

Enum values for TicketLogAction ticket_log_action table Enum TicketAlertAction Enum TicketPriorityEscalateAction Enum TicketLogFieldChange Logs

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