Enum TicketOrigin - SuperOffice

Communication channel leading to ticket being created

Syntax

TicketOrigin

Name	Description
Unknown	We just have no idea. Maybe it was too long ago
Email	Email communiqué
SMS	SMS
Fax	Telefacsimile
Phone	Phone call to human operator
Facebook	Facebook wall
Twitter	Tweet tweet
Internal	Internal, by human operator
CustomerCentre	Direct by customer through CustomerCentre web pages
EMarketing	Auto-generated from Emarketing link
AutoGenerated	Automatic processes in CS
Chat	Chat
Form	Form submission