List events - SuperOffice

Lists in SuperOffice can be both system-defined and user-defined. Most lists(both system-defined and user-defined) in SuperOffice are registered in the UDListDefinition Table.

System-defined

All system-defined lists which have aUDListDefinition_id can be subscribed to through both the UDListDefinition_id and the List name. This means that these events are fired when system-defined lists rows are changed:

list.{listName}.created
list.{listName}.changed
list.{listName}.softdeleted
list.{UDListDefinition_id}.created
list.{UDListDefinition_id}.changed
list.{UDListDefinition_id}.softdeleted

The exceptions (lists without `UDListDefinition_id“) to this are:

These lists can only be subscribed to through the listName:

list.{listName}.created
list.{listName}.changed
list.{listName}.softdeleted

The following table contains all the events for system-defined list, using listName:

List Name	Created Subscription	Changed Subscription	SoftDeleted Subscription
amountclass	list.amountclass.created	list.amountclass.changed	list.amountclass.softdeleted
associate	list.associate.created	list.associate.changed	list.associate.softdeleted
business	list.business.created	list.business.changed	list.business.softdeleted
category	list.category.created	list.category.changed	list.category.softdeleted
comptr	list.comptr.created	list.comptr.changed	list.comptr.softdeleted
contint	list.contint.created	list.contint.changed	list.contint.softdeleted
country	list.country.created	list.country.changed	list.country.softdeleted
credited	list.credited.created	list.credited.changed	list.credited.softdeleted
currency	list.currency.created	list.currency.changed	list.currency.softdeleted
deliveryterms	list.deliveryterms.created	list.deliveryterms.changed	list.deliveryterms.softdeleted
deliverytype	list.deliverytype.created	list.deliverytype.changed	list.deliverytype.softdeleted
doctmpl	list.doctmpl.created	list.doctmpl.changed	list.doctmpl.softdeleted
extapp	list.extapp.created	list.extapp.changed	list.extapp.softdeleted
intent	list.intent.created	list.intent.changed	list.intent.softdeleted
mrmrs	list.mrmrs.created	list.mrmrs.changed	list.mrmrs.softdeleted
paymentterms	list.paymentterms.created	list.paymentterms.changed	list.paymentterms.softdeleted
paymenttype	list.paymenttype.created	list.paymenttype.changed	list.paymenttype.softdeleted
persint	list.persint.created	list.persint.changed	list.persint.softdeleted
perspos	list.perspos.created	list.perspos.changed	list.perspos.softdeleted
pmembtype	list.pmembtype.created	list.pmembtype.changed	list.pmembtype.softdeleted
priceunit	list.priceunit.created	list.priceunit.changed	list.priceunit.softdeleted
priority	list.priority.created	list.priority.changed	list.priority.softdeleted
prob	list.prob.created	list.prob.changed	list.prob.softdeleted
productcategory	list.productcategory.created	list.productcategory.changed	list.productcategory.softdeleted
productfamily	list.productfamily.created	list.productfamily.changed	list.productfamily.softdeleted
producttype	list.producttype.created	list.producttype.changed	list.producttype.softdeleted
projstatus	list.projstatus.created	list.projstatus.changed	list.projstatus.softdeleted
projtype	list.projtype.created	list.projtype.changed	list.projtype.softdeleted
quoteapprreason	list.quoteapprreason.created	list.quoteapprreason.changed	list.quoteapprreason.softdeleted
quotedenyreason	list.quotedenyreason.created	list.quotedenyreason.changed	list.quotedenyreason.softdeleted
reason	list.reason.created	list.reason.changed	list.reason.softdeleted
reasonsold	list.reasonsold.created	list.reasonsold.changed	list.reasonsold.softdeleted
reasonstalled	list.reasonstalled.created	list.reasonstalled.changed	list.reasonstalled.softdeleted
rejectreason	list.rejectreason.created	list.rejectreason.changed	list.rejectreason.softdeleted
relationdefinition	list.relationdefinition.created	list.relationdefinition.changed	list.relationdefinition.softdeleted
saletype	list.saletype.created	list.saletype.changed	list.saletype.softdeleted
saletypecat	list.saletypecat.created	list.saletypecat.changed	list.saletypecat.softdeleted
salutation	list.salutation.created	list.salutation.changed	list.salutation.softdeleted
searchcat	list.searchcat.created	list.searchcat.changed	list.searchcat.softdeleted
source	list.source.created	list.source.changed	list.source.softdeleted
stakeholderrole	list.stakeholderrole.created	list.stakeholderrole.changed	list.stakeholderrole.softdeleted
subscriptionunit	list.subscriptionunit.created	list.subscriptionunit.changed	list.subscriptionunit.softdeleted
tags	list.tags.created	list.tags.changed	list.tags.softdeleted
task	list.task.created	list.task.changed	list.task.softdeleted
taskmenu	list.taskmenu.created	list.taskmenu.changed	list.taskmenu.softdeleted
udlist	list.udlist.created	list.udlist.changed	list.udlist.softdeleted
consentpurpose	list.consentpurpose.created	list.consentpurpose.changed	list.consentpurpose.softdeleted
consentsource	list.consentsource.created	list.consentsource.changed	list.consentsource.softdeleted
legalbase	list.legalbase.created	list.legalbase.changed	list.legalbase.softdeleted
pricelist	list.pricelist.created	list.pricelist.changed	list.pricelist.softdeleted
saletypestagelink	list.saletypestagelink.created	list.saletypestagelink.changed	list.saletypestagelink.softdeleted
ejcategory	list.ejcategory.created	list.ejcategory.changed	list.ejcategory.softdeleted
ticketpriority	list.ticketpriority.created	list.ticketpriority.changed	list.ticketpriority.softdeleted
ticketstatus	list.ticketstatus.created	list.ticketstatus.changed	list.ticketstatus.softdeleted
tickettype	list.tickettype.created	list.tickettype.changed	list.tickettype.softdeleted
usergroup	list.usergroup.created	list.usergroup.changed	list.usergroup.softdeleted
udlistdefinition	list.udlistdefinition.created	list.udlistdefinition.changed	list.udlistdefinition.softdeleted

User-defined

These events are fired when user-defined list rows are changed:

list.{UDListDefinition_id}.created
list.{UDListDefinition_id}.changed
list.{UDListDefinition_id}.softdeleted

The UDListDefinition Table contains the UDListDefinition_id for all user-defined lists.

Example system-defined

This example subscribes to events on the category list

List.category.created

POST /webhook HTTP/1.1
Content-Type: application/json; charset=utf-8
User-Agent: NetServer-Webhook/8.8.6684.1719
X-Superoffice-Event: associate.created
X-Superoffice-Eventid: 52b8311e-745b-49a0-83eb-a9159635a307
X-Superoffice-Signature: X1FmmRIXuzH8o0MDanva1lnuNZXoix6M0US1S64s+e8=

{
  "EventId": "21b5ddd7-e487-4a86-a819-f35d0c696b00",
  "Timestamp": "2025-09-16T07:24:33.27583Z",
  "Changes": [
    "Category_id",
    "updated",
    "name",
    "CategoryFamily_id",
    "registered_associate_id",
    "rank",
    "deleted",
    "tooltip",
    "category_group",
    "updated_associate_id",
    "enable_lead_status",
    "registered",
    "updatedCount"
  ],
  "Event": "list.category.created",
  "PrimaryKey": 8,
  "Entity": "list.category",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 19,
  "WebhookName": "Name you provided",
  "FieldValues": {}
}

list.category.changed

{
  "EventId": "e04c6d45-876f-401f-b8b8-53c411657d2f",
  "Timestamp": "2025-09-16T07:25:53.8619128Z",
  "Changes": [
    "Category_id",
    "deleted",
    "rank",
    "updated",
    "updated_associate_id",
    "name",
    "tooltip"
  ],
  "Event": "list.category.changed",
  "PrimaryKey": 8,
  "Entity": "list.category",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 19,
  "WebhookName": "Name you provided",
  "FieldValues": {}
}

list.category.softdeleted

{
  "EventId": "194dbe4d-00fa-46b9-a55e-3cf8a68df6be",
  "Timestamp": "2025-09-16T07:32:39.4080972Z",
  "Changes": [
    "Category_id",
    "deleted",
    "rank",
    "updated",
    "updated_associate_id",
    "name",
    "tooltip"
  ],
  "Event": "list.category.softdeleted",
  "PrimaryKey": 8,
  "Entity": "list.category",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 19,
  "WebhookName": "Name you provided",
  "FieldValues": {}
}

Example user-defined

This example subscribes to events on a user-defined list with UDListDefinition_id equals 110.

List.110.created

POST /webhook HTTP/1.1
Content-Type: application/json; charset=utf-8
User-Agent: NetServer-Webhook/8.8.6684.1719
X-Superoffice-Event: associate.created
X-Superoffice-Eventid: 52b8311e-745b-49a0-83eb-a9159635a307
X-Superoffice-Signature: X1FmmRIXuzH8o0MDanva1lnuNZXoix6M0US1S64s+e8=

{
  "EventId": "589d6601-2c9b-4bf6-a654-7473d470665d",
  "Timestamp": "2025-09-16T12:15:35.2321753Z",
  "Changes": [
    "UDList_id",
    "deleted",
    "registered",
    "name",
    "rank",
    "updated",
    "registered_associate_id",
    "updated_associate_id",
    "UDListDefinition_id",
    "updatedCount",
    "tooltip"
  ],
  "Event": "list.110.created",
  "PrimaryKey": 14,
  "Entity": "list.110",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 19,
  "WebhookName": "Name you provided",
  "FieldValues": {}
}

list.110.changed

{
  "EventId": "2472145d-0549-48a1-8a1f-95d47089e631",
  "Timestamp": "2025-09-16T12:16:24.9685045Z",
  "Changes": [
    "UDList_id",
    "deleted",
    "rank",
    "updated",
    "updated_associate_id",
    "name",
    "tooltip"
  ],
  "Event": "list.110.changed",
  "PrimaryKey": 14,
  "Entity": "list.110",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 19,
  "WebhookName": "Name you provided",
  "FieldValues": {}
}

list.110.softdeleted

{
  "EventId": "ff13176b-2c99-4020-8760-db4ca743a8e9",
  "Timestamp": "2025-09-16T12:16:59.0635207Z",
  "Changes": [
    "UDList_id",
    "deleted",
    "rank",
    "updated",
    "updated_associate_id",
    "name",
    "tooltip"
  ],
  "Event": "list.110.softdeleted",
  "PrimaryKey": 14,
  "Entity": "list.110",
  "ContextIdentifier": "Cust1234",
  "ChangedByAssociateId": 19,
  "WebhookName": "Name you provided",
  "FieldValues": {}
}

​System-defined

​User-defined

​Example system-defined

​List.category.created

​list.category.changed

​list.category.softdeleted

​Example user-defined

​List.110.created

​list.110.changed

​list.110.softdeleted