Check application API performance

Metered API calls come from applications that are not part of the SuperOffice standard products. Count is the number of API calls. Record count is how many database records these API calls asked for. One database record could be asking for a company (with all additional entities, such as address, phones, URLs, and emails), and it may be one contact person with all additional entities linked to it. Asking for a list will count each list item as one database record.

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At a glance

The API Performance tab shows API-level application performance for one specific application.

1. In the Developer Portal, go to your app page. To see the list of all apps:
   • Select Apps from the top menu to see all apps across every partner you have access to, or
   • Go to the Applications section of your partner page to see that partner’s apps.

2. Select API metrics, then select API Performance tab.
3. Select a time range interval (minutes, hours, or days).
4. Click through the environment specific buttons.

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Columns

When there are many rows, you can filter the list by typing in the search box. The list will update as you type.

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Filter by sample

• To see the request details, select one of the samples from the samples list. Use the sort option drop-down menu above the list to sort the samples according to timestamp, database rows, or duration. Observe the sample details:
  The left side samples column contains each invocation for the endpoint. The center column contains the endpoint and the column on the right contains the invocation details.
• To return to the API Performance list, click the X in the upper-right corner.

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Disable API request sampling

Starting from SuperOffice version 10.5.1, API request sampling was introduced to reduce the volume of logged data and improve performance monitoring. By default, only a subset of API requests is recorded. However, sampling can be temporarily disabled if you need full visibility into all API traffic. This is especially useful when:

• You’re troubleshooting specific performance issues.
• You need to verify the exact timing and frequency of API calls.
• You’re analyzing detailed request patterns for optimization.

To disable sampling:

1. Click the settings icon (cogwheel) to edit setting.
2. Set the end time for the period during which sampling should be disabled for a specific app.
3. During this period, every API request will be logged and visible in, you will see itemCount = 1.

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Improve app performance

Leverage our best practices for online app development to both boost your application’s performance and reduce its API usage. Both caching and search have a huge impact. Additional columns from SuperOffice version 10.5.1 During development, following the statistics in SOD day-by-day can provide valuable insight into the impact of your improvements.