Buttons overview
| Icon | Name | Description |
|---|---|---|
| New | New | Create new records, such as companies, contacts, sales, projects, selections, follow-ups, documents, and requests. |
| Find | Search for records, such as companies, contacts, sales, and documents (Not available in Service and Settings and maintenance). | |
| Search | Use the Free-text search field to find data across the system. | |
| Notifications | View new notifications, such as invitations, assigned requests, and approved sales. Click a notification to open the associated record. | |
| Personal settings | Edit preferences, email signatures, and passwords. Displays your profile image if added to your contact card. | |
| Main menu | Access general system settings, switch between modules, or launch other applications. | |
| In-app Resource Centre | Open guided tours, user guide, and inspiration resources | |
| Help | Help | Access user guides and information tailored to the current task or module. |
Personal settings menu options
| Option | Description |
|---|---|
| Preferences | Adjust personal preferences, such as default values, sorting, and visual effects. |
| Edit personal signature | Edit the email signature used in outgoing emails or requests. |
| Email options | Configure inbox settings. |
| Your availability status | Choose whether you are available for automatic assignment of requests and contacts. If you set your status to Not present, new requests will not be assigned to you, and your out of office message will be shown next to your name when someone manually assigns an item. |
| Show my contact info | Open your contact card to edit details like phone numbers or title. |
| Local settings | Change app language, number/date format, and email client settings. |
| Get the mobile app | Configure settings for SuperOffice Mobile CRM. |
| Change password | Update your SuperOffice CRM password. |
| Recycle bin | Restore deleted records, such as companies, contacts, or requests. |
| Log out | End your session in SuperOffice CRM. |
In Settings and maintenance, only Local settings, Change password, and Log out are available.
Main menu options
CRM
| Option | Description |
|---|---|
| Other applications | Access external tools or links integrated into SuperOffice CRM. Similar to Tools in the navigator. |
| Download | View and download tools like SuperOffice WebTools. |
| App Store | Explore apps and integrations in the SuperOffice App Store. |
| Copy shortcut | Create shortcuts to entries. |
| Duplicate settings | Adjust settings for detecting duplicates in companies, projects, or selections. |
| Filter | Edit filter settings. |
| Knowledge base | Access external documents, FAQs, and reply templates in Service. |
| Custom objects | In pilot. |
| Targets | Set or update sales targets. |
| Edit system signature | Edit the default email signature. |
| Settings and maintenance | Launch Settings and maintenance (administrator access only). |
Settings and maintenance
| Option | Description |
|---|---|
| Change serial number | Update the serial number for your SuperOffice installation. |
| SuperOffice CRM | Switch back to SuperOffice CRM. |
Help menu options
| Option | Description |
|---|---|
| In-app Resource Center | Access guided tours, user guide, and online resources. |
| Community | Open the SuperOffice Help center and Community site. |
| Contact support | Submit support requests or issues. |
| Help files (F1) | Access user guides directly. |
| About | View software details, including version, user information, and customer ID. |