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Passwords and authentication when migrating to the cloud

Users’ passwords of this tenant will be moved to SuperID. SuperID will handle authentication, including managing passwords (set/reset) for non-federated users. All authentication features are moved from the local onsite tenant to SuperID. Password administration will be self-service. SuperOffice administrators will lose their ability to set and reset a user’s password from the SuperOffice Admin client.
The set new password feature of SuperID requires users to validate their authentication through 2-step email verification.
All tenants in CRM Online are not eligible to use the password policy preferences in SuperOffice Admin, as this is not used when using either SuperID or your IdP service for authentication.

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User creation

The create a new user feature from Admin requires users to validate their authentication through 2-step email verification.
You must, therefore, have access to this new user’s email to verify the user before you can use it and sign in.

Related topics

Prices and termsSuperIDIntroduction to SuperOffice identity managementCommon terms and conceptsKnown challenges with SuperIDMobile CRM security in SuperOffice CRM Online