ticket - SuperOffice

“ticket” MDO List

Provider for selecting a ticket. Supported additionalInfo: nameformat=includePersonAndCompany or nameformat=includeTicketId indicates how to format item name. If not specified, includePersonAndCompany is used. Sentry rights are honoured; if you do not have Read access the ticket will not be listed here. The one exception is an explicitly requested history id (resolve-by-id of a stored value), which is listed as a masked “<id> - Access is denied” placeholder. Implemented by the TicketListProvider class. The name of the MDO list is ‘ticket’.

Additional Attributes

Description	Name	Example Value
Indicates how to format item name	nameformat	includePersonAndCompany

Sample Request

GET /api/v1/MDOList/ticket
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *

Sample Code

var listProvider = ClassFactory.CreateRequired<SuperOffice.CRM.Lists.ISoListProviderFactory>().Create("ticket", forceFlatList: true);
foreach (var item in listProvider.RootItems) {
    Console.WriteLine("{0} {1} {2} {3}", 
         item.Id, ResourceManager.ParseInlineResources(item.Name), item.StyleHint, item.ExtraInfo);
}

Sample Output

Id	Name	StyleHint	ExtraInfo
1	SoapUI was here (Frode Freestad: statezerodatabase)
2	ATD Process Improvement - invitasjon til å redigere (Arne Arnesen: Amadeus AS, AAvdeling)
3	Timeplan møter RnD 2016 - invitasjon til å redigere (Arne Arnesen: Amadeus AS, AAvdeling)
4	Hei (Arnt Arntsen: Amadeus AS, AAvdeling)
5	Hei (Arnt Arntsen: Amadeus AS, AAvdeling)
6	Mailing coming up (Arnt Arntsen: Amadeus AS, AAvdeling)
7	Stian Andre, a few Google+ posts you may like (Arnhild Arvestad: Arne’S Kebab, AAvdeling)
8	Email from my Outlook (Arnt Arntsen: Amadeus AS, AAvdeling)
9	The second email (Arnt Arntsen: Amadeus AS, AAvdeling)
10	Stian Andre, a few Google+ posts you may like (Arnhild Arvestad: Arne’S Kebab, AAvdeling)
13	Test FAQ relation ()

“ticketheadings”
“ticketheadingswithallitem”
“ticketheadingswithallitemwithnoselection”
“ticketheadingswithnoselection”
“ticketwithallitem”
“ticketwithallitemwithnoselection”
“ticketwithnoselection”

​“ticket” MDO List

​Additional Attributes

​Sample Request

​Sample Code

​Sample Output

​Related MDO Lists

“ticket” MDO List

Additional Attributes

Sample Request

Sample Code

Sample Output

Related MDO Lists