ticketstatus - SuperOffice

“ticketstatus” MDO List

Ticket status values: Open, Closed, Inactive, Deleted, Connected and Spam (if enabled). Implemented by the TicketStatusProvider class. The name of the MDO list is ‘ticketstatus’.

Sample Request

GET /api/v1/MDOList/ticketstatus
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *

Sample Code

var listProvider = ClassFactory.CreateRequired<SuperOffice.CRM.Lists.ISoListProviderFactory>().Create("ticketstatus", forceFlatList: true);
foreach (var item in listProvider.RootItems) {
    Console.WriteLine("{0} {1} {2} {3}", 
         item.Id, ResourceManager.ParseInlineResources(item.Name), item.StyleHint, item.ExtraInfo);
}

Sample Output

Id	Name	StyleHint	ExtraInfo
1	Open		Active
2	Closed		Closed
3	Postponed		Postponed
4	Deleted		Deleted
5	Merged		Merged

“ticketstatusheadings”
“ticketstatusheadingswithallitem”
“ticketstatusheadingswithallitemwithnoselection”
“ticketstatusheadingswithnoselection”
“ticketstatuswithallitem”
“ticketstatuswithallitemwithnoselection”
“ticketstatuswithnoselection”

Related topics

ticketstatustimecounter ticketstatuswithoutpostpone ticketstatuswithpostpone Enum TicketStatusTimeCounter Enum values for TicketStatusTimeCounter ticket_status table

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