ticket_selection_freetextsearch

“ticket_selection_freetextsearch” MDO List

Provider for selecting Ticket Selection or a Ticket. Does keyword matching and scoring. Searches selection table and ticket table. User’s own selections, recently added + modified selections, selections modified or created by user. Matches on word boundaries or at start of field are scored extra highly. Returns selection and ticket items: Selection: Id = selection-id, Name = Selection name, Type = “Selection”, IconHint=“selection”, ExtraInfo= static/dynamic Ticket: Id = ticket-id, Name = Ticket title, Type = “Ticket”, IconHint=“ticket”, ExtraInfo= Completed/Done selections are marked with stylehint = “deleted_item” (but item.deleted = false) Implemented by the TicketSelectionListFreetextProvider class. The name of the MDO list is ‘ticket_selection_freetextsearch’.

Sample Request

GET /api/v1/MDOList/ticket_selection_freetextsearch
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *

Sample Code

var listProvider = ClassFactory.CreateRequired<SuperOffice.CRM.Lists.ISoListProviderFactory>().Create("ticket_selection_freetextsearch", forceFlatList: true);
foreach (var item in listProvider.RootItems) {
    Console.WriteLine("{0} {1} {2} {3}", 
         item.Id, ResourceManager.ParseInlineResources(item.Name), item.StyleHint, item.ExtraInfo);
}

Sample Output

Id	Name	StyleHint	ExtraInfo
2	Example

“ticket_selection_freetextsearchheadings”
“ticket_selection_freetextsearchheadingswithallitem”
“ticket_selection_freetextsearchheadingswithallitemwithnoselection”
“ticket_selection_freetextsearchheadingswithnoselection”
“ticket_selection_freetextsearchwithallitem”
“ticket_selection_freetextsearchwithallitemwithnoselection”
“ticket_selection_freetextsearchwithnoselection”