tickettype - SuperOffice

“tickettype” MDO List

TicketTypeProvider creates a flat list based on the table: TICKET_TYPE Implemented by the TicketTypeProvider class. The name of the MDO list is ‘tickettype’.

Additional Attributes

Description	Name	Example Value
onlyForMenu		false
Flag to indicate a call is coming from admin system		IgnoreGroupingAndHeadingsForAdmin
Include all items regardless of ShowInNew or user group visibility		IncludeAll

Sample Request

GET /api/v1/MDOList/tickettype
Authorization: Basic dGplMDpUamUw
Accept: application/json; charset=utf-8
Accept-Language: *

Sample Code

var listProvider = ClassFactory.CreateRequired<SuperOffice.CRM.Lists.ISoListProviderFactory>().Create("tickettype", forceFlatList: true);
foreach (var item in listProvider.RootItems) {
    Console.WriteLine("{0} {1} {2} {3}", 
         item.Id, ResourceManager.ParseInlineResources(item.Name), item.StyleHint, item.ExtraInfo);
}

Sample Output

Id	Name	StyleHint	ExtraInfo
1	Request		isDefault=1&description=&defaultStatus=0&defaultPriority=0&showInNew=0&excludeSignature=0&excludeEmailRecipients=0&externalAsDefault=0&replyForwardNoSignature=0&replyExternalAsDefault=0

“tickettypeheadings”
“tickettypeheadingswithallitem”
“tickettypeheadingswithallitemwithnoselection”
“tickettypeheadingswithnoselection”
“tickettypewithallitem”
“tickettypewithallitemwithnoselection”
“tickettypewithnoselection”

Related topics

ticket_type table ticket_type_priority table ticket_type_status table Delete Ticket Type Entity ticket_rel_def_ticket_type table Default Ticket Type Entity

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