Get Parsed Template
Get a specific langauge version of the reply template, and run this trough the parser
NsApiSlow threshold: 5000 ms.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Body
ReplyTemplateId, LanguageId, PersonId, TicketId
Response
OK
Reply template with parsed text. Represent one language version of reply template Carrier object for ReplyTemplateParsed. Services for the ReplyTemplateParsed Carrier is available from the CustomerService Agent.
The primary key (auto-incremented)
The plain text version of the reply template, and if applicable parsed with customer and ticket data
The HTML version of the reply template, and if applicable parsed with customer and ticket data
Meta data for the connected attachments
The subject for this reply template
Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
Field property dictionary mapping field names to field access rights.
Related topics
SuperOffice.WebApi.Data.CustomerService GetParsedTemplateRequestSuperOffice.WebApi.Agents.ICustomerServiceAgentSuperOffice.WebApi.Agents.CustomerServiceAgentSuperOffice.WebApi.Data.ReplyTemplateParsedGet Customer Centre Password Reply TemplateGet Unparsed Template