Get Statistics
Returns the calculated results for the required statistics for the Customer Service Status Page
NsApiSlow threshold: 5000 ms.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Body
Functions
GetStatistics: Returns the calculated results for the required statistics for the Customer Service Status Page
None, OpenRequestsPerCategory, OpenRequestsPerTopCategory, OpenRequestsPerUser, OpenRequestsPerUserGroup, OpenRequestsPerPriority, OpenRequestsPerStatus, OpenRequestsPerOrigin, NumberOfCreatedRequestsPerDay, NumberOfCreatedRequestsPerWeek, NumberOfCreatedRequestsPerMonth, UserResponseTimePerDay, UserReponseTimePerWeek, UserResponseTimePerMonth, OwnOpenRequests, UnassignedRequests, Hotlist, StatusScreen Response
OK
The label for the data set
Values in this set
Tooltip for data value
Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
Field property dictionary mapping field names to field access rights.
Related topics
NSCustomerServiceAgentGet Recipient StatisticsGet Recipient Statistics From Project MembersGet Recipient Statistics From Contact Person IdsNSSelectionAgentNSRecipientStatistics