Skip to main content
Get Preview Reply Template

Headers

Accept-Language
string

Convert string references and multi-language values into a specified language (iso2) code.

SO-Language
string

Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.

SO-Culture
string

Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.

SO-TimeZone
string

Specify the timezone code that you would like date/time responses converted to.

SO-AppToken
string

The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Query Parameters

$select
string

Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.

Body

ReplyTemplateId

GetPreviewReplyTemplate: Get a reply template from its reply template id

ReplyTemplateId
integer<int32>

Response

OK

A reply template with information suitable for preview. Carrier object for PreviewReplyTemplate. Services for the PreviewReplyTemplate Carrier is available from the CustomerService Agent.

Name
string

The name for this reply template.

Description
string

The description for this reply template.

OwnedByFullName
string

Full name of the associate that owns this reply template

Updated
string<date-time>

Date/time this reply template was last updated.

Body
string

Reply template body in the best available format.

IsHtml
boolean

If true, body is HTML.

TableRight
object

Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.

FieldProperties
object

Field property dictionary mapping field names to field access rights.