Get System Template Settings
Returns system template settings
NsApiSlow threshold: 5000 ms.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Response
OK
System template settings item Carrier object for SystemTemplateSettings. Services for the SystemTemplateSettings Carrier is available from the CustomerService Agent.
Template for new contacts
Template for auto-reply
Template for sending password to contacts
Template for sending confirmation e-mail to contacts
Template for customer chat log
Template for new link
Template for notification of a new message in the favourites list
Template for notification of a activated ticket in the favourites list
Template for notification of escalated request
Template for notification of reassignment of a request in the favourites list
Template for notification of open requests
Template for notification of new message
Template for notification of activated request
Template for new ticket notification
Template for formatting FAQ questions
Template for formatting FAQ answers
Template for ticket reassignment
Template for printing a ticket
Template for weekly statistics
Template for notification of an escalated request in the favourites list
One or more e-mail addresses (comma-separated)
Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
Field property dictionary mapping field names to field access rights.
Related topics
System templates settingsSave System Template SettingsDocument templatesCreate reply templateSettingsHow to configure settings in SuperOffice Settings and maintenance