Update SuperOffice username to match IdP username

Before using a federated sign-in service, you must update each SuperOffice username to match the IdP username.

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Pre-requisites

• SuperOffice administrator account
• Access to view user accounts of your identity provider

The username you are going to map to is commonly (but not always) the primary email registered to the user account at the identity provider: user@domain.

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Look up the IdP username

You can find the username in the admin>users section.

• For Microsoft: Go to https://admin.microsoft.com/AdminPortal/Home#/users
• For Google: Go to https://admin.google.com/ac/users

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Change username in SuperOffice Settings and maintenance

1. Go to Settings and maintenance.
2. Select Users from the navigator.
3. For each user:
   1. Select the SuperOffice user to change.
   2. Enter the new username and click Save.