Class TicketMessage
Namespace: SuperOffice.WebApi.Data
Assembly: SuperOffice.WebApi.dll
Carrier object for TicketMessage.
The TicketMessage carrier is used for representing a service ticket message
Inheritance
object ←
Carrier ←
TicketMessage
Inherited Members
Carrier.TableRight,
Carrier.FieldProperties,
object.ToString(),
object.Equals(object),
object.Equals(object, object),
object.ReferenceEquals(object, object),
object.GetHashCode(),
object.GetType(),
object.MemberwiseClone()
Examples
Get TicketMessage 123 using the WebApi client:
var configuration = new WebApiConfiguration(url);
var agent = new TicketAgent(configuration);
var ticketMessage = agent.GetTicketMessage( 123 );
Constructors
TicketMessage()
Default constructor - defaults any enum props to 0.
Properties
Author
A string representing the author of the message. Could be a user's name, or a persons email address.
Property Value
string
Badge
Badge to explicitly determine how a message was generated
NULL if unknown enum value.
Property Value
BadgeType?
See Also
TicketMessage.Badge_String
Badge_String
Badge to explicitly determine how a message was generated
Raw string enum value.
Property Value
string
See Also
TicketMessage.Badge
ChangedAt
When the message was changed.
Property Value
DateTime
Department
Property Value
string
Primary key
Property Value
int
Contact name
Property Value
string
CreatedAt
When the message was posted.
Property Value
DateTime
CreatedBy
The id of the user who posted the message. The value 1 (system user) for externally posted messages.
Property Value
int
The email header is saved in this field as raw text
Property Value
string
Important
If this message is important or not.
Property Value
bool
Language
The language this message is in, based on some kind of analysis
Property Value
string
Contains the message headers, like To, Cc, Bcc information, or custom headers
Property Value
TicketMessageHeader[]
NumAttachments
Number of attachments in the message
Property Value
int
PersonFullName
Get the persons full name (internal name used in clients for employees).
Property Value
string
PersonId
Primary key
Property Value
int
Sentiment
Sentiment index, 100 = completely happy; -100 = suicidally unhappy; 0 = no idea
Property Value
int
SentimentConfidence
Confidence of sentiment index, 0 = no idea, 100 = completely sure
Property Value
int
Slevel
The securitylevel of the message.
NULL if unknown enum value.
Property Value
TicketSecurityLevel?
See Also
TicketMessage.Slevel_String
Slevel_String
The securitylevel of the message.
Raw string enum value.
Property Value
string
See Also
TicketMessage.Slevel
TicketMessageId
The primary key (auto-incremented)
Property Value
int
See Also
TicketAgent
