Enum TicketOrigin
Namespace: SuperOffice.WebApi.DataAssembly: SuperOffice.WebApi.dll Communication channel leading to ticket being created This Enum is used by: ticket.origin
Fields
API = 13
13: API
AutoGenerated = 10
10: Automatic processes in CS
Chat = 11
11: Chat
CustomerCentre = 8
8: Direct by customer through CustomerCentre web pages
EMarketing = 9
9: Auto-generated from Emarketing link
Email = 1
1: Email communiqué
Facebook = 5
5: Facebook wall
Fax = 3
3: Telefacsimile
Flow = 14
14: Flow
Form = 12
12: Form submission
Internal = 7
7: Internal, by human operator
Phone = 4
4: Phone call to human operator
SMS = 2
2: SMS
Twitter = 6
6: Tweet tweet
Unknown = 0
0: We just have no idea. Maybe it was too long ago