Class TicketTypeEntity
Namespace: SuperOffice.WebApi.Data
Assembly: SuperOffice.WebApi.dll
Carrier object for TicketTypeEntity.
Entity for a ticket (Request) type. This enables having diversified tickets needed for a specific process.
Inheritance
object ←
Carrier ←
TicketTypeEntity
Inherited Members
Carrier.TableRight,
Carrier.FieldProperties,
object.ToString(),
object.Equals(object),
object.Equals(object, object),
object.ReferenceEquals(object, object),
object.GetHashCode(),
object.GetType(),
object.MemberwiseClone()
Examples
Get TicketTypeEntity 123 using the WebApi client:
var configuration = new WebApiConfiguration(url);
var agent = new ListAgent(configuration);
var ticketTypeEntity = agent.GetTicketTypeEntity( 123 );
Constructors
TicketTypeEntity()
Default constructor - defaults any enum props to 0.
Properties
DefaultTicketPriority
Default ticket priority for new tickets
Property Value
int
DefaultTicketStatus
Default ticket status for new tickets
Property Value
int
ExcludeEmailRecipients
Create request without initially having to send outbound e-mail
Property Value
bool
ExcludeSignature
Do not insert user signature automatically
Property Value
bool
ExternalAsDefault
Ability to set external access level for this request type
Property Value
bool
Icon
Name of the icon
Property Value
string
IsDefault
Is this Ticket Type marked as default
Property Value
bool
IsExternalVisible
Is this request type visible to external people and they can submit requests of this type
Property Value
bool
Name
The list item
Property Value
string
Rank
Rank order
Property Value
short
ReplyExternalAsDefault
Set external access level when replying the message
Property Value
bool
ReplyForwardNoSignature
Do not insert user signature when replying or forwarding the message
Property Value
bool
ReplyTemplate
Reply template to use when replying to a ticket of this type
Property Value
int
ShowInNew
Enables this request type to be accessible in +New in top bar
Property Value
bool
TicketPriorities
Relevant/available ticket priorities for this Request type. Empty field means all priorities are available.
Property Value
int[]
TicketStatuses
Relevant/available ticket statuses for this Request type. Empty field means all statuses are available.
Property Value
int[]
TicketTypeId
Primary key
Property Value
int
Tooltip or other description
Property Value
string
VisibleForGroups
Array of references to the visible for groups
Property Value
int[]
See Also
ListAgent
