NSTicketInfo - SuperOffice

A small carrier that contains information about a ticket.

Constructors

NSTicketInfo()

NSTicketInfo

Initializes a new instance of the NSTicketInfo class.

Methods

GetCategoryName()

String GetCategoryName()

Returns: CRMScript.Global.String - The name of the category for the request. Example:

NSTicketInfo thing;
String categoryName = thing.GetCategoryName();

GetContactName()

String GetContactName()

Returns: CRMScript.Global.String - The name of the contact/company connected to the ticket. Example:

NSTicketInfo thing;
String contactName = thing.GetContactName();

GetOwnerName()

String GetOwnerName()

Returns: CRMScript.Global.String - The name of the owner which the request was assigned to. Example:

NSTicketInfo thing;
String ownerName = thing.GetOwnerName();

GetPersonName()

String GetPersonName()

Returns: CRMScript.Global.String - The name of the person/customer connected to the ticket. Example:

NSTicketInfo thing;
String personName = thing.GetPersonName();

GetPriorityName()

String GetPriorityName()

Returns: CRMScript.Global.String - The name of the priority for the request. Example:

NSTicketInfo thing;
String priorityName = thing.GetPriorityName();

GetTicketId()

Integer GetTicketId()

Returns: CRMScript.Global.Integer - The ID of the created ticket. Example:

NSTicketInfo thing;
Integer ticketId = thing.GetTicketId();

GetTicketUrl()

String GetTicketUrl()

Returns: CRMScript.Global.String - A URL leading directly to the created request. This is a URL meant to be used by a Service user. Example:

NSTicketInfo thing;
String ticketUrl = thing.GetTicketUrl();

GetTitle()

String GetTitle()

Returns: CRMScript.Global.String - The title/subject of the created ticket. Example:

NSTicketInfo thing;
String title = thing.GetTitle();

SetCategoryName(String)

Void SetCategoryName(String categoryName)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
String categoryName;
thing.SetCategoryName(categoryName);

SetContactName(String)

Void SetContactName(String contactName)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
String contactName;
thing.SetContactName(contactName);

SetOwnerName(String)

Void SetOwnerName(String ownerName)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
String ownerName;
thing.SetOwnerName(ownerName);

SetPersonName(String)

Void SetPersonName(String personName)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
String personName;
thing.SetPersonName(personName);

SetPriorityName(String)

Void SetPriorityName(String priorityName)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
String priorityName;
thing.SetPriorityName(priorityName);

SetTicketId(Integer)

Void SetTicketId(Integer ticketId)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
Integer ticketId;
thing.SetTicketId(ticketId);

SetTicketUrl(String)

Void SetTicketUrl(String ticketUrl)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
String ticketUrl;
thing.SetTicketUrl(ticketUrl);

SetTitle(String)

Void SetTitle(String title)

Returns: CRMScript.Global.Void Example:

NSTicketInfo thing;
String title;
thing.SetTitle(title);

​Constructors

​NSTicketInfo()

​Methods

​GetCategoryName()

​GetContactName()

​GetOwnerName()

​GetPersonName()

​GetPriorityName()

​GetTicketId()

​GetTicketUrl()

​GetTitle()

​SetCategoryName(String)

​SetContactName(String)

​SetOwnerName(String)

​SetPersonName(String)

​SetPriorityName(String)

​SetTicketId(Integer)

​SetTicketUrl(String)

​SetTitle(String)

Constructors

NSTicketInfo()

Methods

GetCategoryName()

GetContactName()

GetOwnerName()

GetPersonName()

GetPriorityName()

GetTicketId()

GetTicketUrl()

GetTitle()

SetCategoryName(String)

SetContactName(String)

SetOwnerName(String)

SetPersonName(String)

SetPriorityName(String)

SetTicketId(Integer)

SetTicketUrl(String)

SetTitle(String)