NSTicketPriorityEntity

Entity for a ticket priority. This entity describes the meta data for a ticket priority, and provides special operations on it.

Constructors

NSTicketPriorityEntity()

NSTicketPriorityEntity

Initializes a new instance of the NSTicketPriorityEntity class.

Methods

GetChangedOwner()

Integer GetChangedOwner()

Returns: CRMScript.Global.Integer - What to do with the escalation chain when the request changes owner (manually). See CRMScript.NetServer.TicketPriorityEscalateEvent. Example:

NSTicketPriorityEntity thing;
Integer changedOwner = thing.GetChangedOwner();

GetDeadline()

Integer GetDeadline()

Returns: CRMScript.Global.Integer - Deadline to add if escalated (minutes). Example:

NSTicketPriorityEntity thing;
Integer deadline = thing.GetDeadline();

GetFlags()

Integer GetFlags()

Returns: CRMScript.Global.Integer - A bit mask of flags. See CRMScript.NetServer.TicketPriorityFlags. Example:

NSTicketPriorityEntity thing;
Integer flags = thing.GetFlags();

GetFriStart()

DateTime GetFriStart()

Returns: CRMScript.Global.DateTime - The work hour start for Fridays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime friStart = thing.GetFriStart();

GetFriStop()

DateTime GetFriStop()

Returns: CRMScript.Global.DateTime - The work hour stop for Fridays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime friStop = thing.GetFriStop();

GetMonStart()

DateTime GetMonStart()

Returns: CRMScript.Global.DateTime - The work hour start for Mondays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime monStart = thing.GetMonStart();

GetMonStop()

DateTime GetMonStop()

Returns: CRMScript.Global.DateTime - The work hour stop for Mondays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime monStop = thing.GetMonStop();

GetName()

String GetName()

Returns: CRMScript.Global.String - The name of the priority. Example:

NSTicketPriorityEntity thing;
String name = thing.GetName();

GetNonDates()

DateTime[] GetNonDates()

Returns: CRMScript.Global.DateTime[] - Dates which the escalation time should not be running.

Note that only the day of the year (day and month) is used. So the year and time part is not used even if this is a DateTime

Example:

NSTicketPriorityEntity thing;
DateTime[] nonDates = thing.GetNonDates();

GetSatStart()

DateTime GetSatStart()

Returns: CRMScript.Global.DateTime - The work hour start for Saturdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime satStart = thing.GetSatStart();

GetSatStop()

DateTime GetSatStop()

Returns: CRMScript.Global.DateTime - The work hour stop for Saturdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime satStop = thing.GetSatStop();

GetSortOrder()

Integer GetSortOrder()

Returns: CRMScript.Global.Integer - Indicates the sort order for this priority. 1 is first, 100 is last. Example:

NSTicketPriorityEntity thing;
Integer sortOrder = thing.GetSortOrder();

GetStatus()

Integer GetStatus()

Returns: CRMScript.Global.Integer - The status (normal/deleted) of the priority. See CRMScript.NetServer.TicketPriorityStatus Example:

NSTicketPriorityEntity thing;
Integer status = thing.GetStatus();

GetSunStart()

DateTime GetSunStart()

Returns: CRMScript.Global.DateTime - The work hour start for Sundays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime sunStart = thing.GetSunStart();

GetSunStop()

DateTime GetSunStop()

Returns: CRMScript.Global.DateTime - The work hour stop for Sundays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime sunStop = thing.GetSunStop();

GetThuStart()

DateTime GetThuStart()

Returns: CRMScript.Global.DateTime - The work hour start for Thursdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime thuStart = thing.GetThuStart();

GetThuStop()

DateTime GetThuStop()

Returns: CRMScript.Global.DateTime - The work hour stop for Thursdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime thuStop = thing.GetThuStop();

GetTicketChangedPriority()

Integer GetTicketChangedPriority()

Returns: CRMScript.Global.Integer - What to do with the escalation chain when the request is changed into this priority. See CRMScript.NetServer.TicketPriorityEscalateEvent. Example:

NSTicketPriorityEntity thing;
Integer ticketChangedPriority = thing.GetTicketChangedPriority();

GetTicketClosed()

Integer GetTicketClosed()

Returns: CRMScript.Global.Integer - indicates what to do with the escalation chain when the request is closed. See CRMScript.NetServer.TicketPriorityEscalateEvent. Example:

NSTicketPriorityEntity thing;
Integer ticketClosed = thing.GetTicketClosed();

GetTicketNew()

Integer GetTicketNew()

Returns: CRMScript.Global.Integer - What to do with the escalation chain when a new request is registered. See CRMScript.NetServer.TicketPriorityEscalateEvent. Example:

NSTicketPriorityEntity thing;
Integer ticketNew = thing.GetTicketNew();

GetTicketNewinfo()

Integer GetTicketNewinfo()

Returns: CRMScript.Global.Integer - What to do with the escalation chain when the request gets new info. See CRMScript.NetServer.TicketPriorityEscalateEvent. Example:

NSTicketPriorityEntity thing;
Integer ticketNewinfo = thing.GetTicketNewinfo();

GetTicketPriorityId()

Integer GetTicketPriorityId()

Returns: CRMScript.Global.Integer - The primary key (auto-incremented). Example:

NSTicketPriorityEntity thing;
Integer ticketPriorityId = thing.GetTicketPriorityId();

GetTicketRead()

Integer GetTicketRead()

Returns: CRMScript.Global.Integer - What to do with the escalation chain when the request is read. See CRMScript.NetServer.TicketPriorityEscalateEvent. Example:

NSTicketPriorityEntity thing;
Integer ticketRead = thing.GetTicketRead();

GetTueStart()

DateTime GetTueStart()

Returns: CRMScript.Global.DateTime - The work hour start for Tuesdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime tueStart = thing.GetTueStart();

GetTueStop()

DateTime GetTueStop()

Returns: CRMScript.Global.DateTime - The work hour stop for Tuesdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime tueStop = thing.GetTueStop();

GetWedStart()

DateTime GetWedStart()

Returns: CRMScript.Global.DateTime - The work hour start for Wednesdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime wedStart = thing.GetWedStart();

GetWedStop()

DateTime GetWedStop()

Returns: CRMScript.Global.DateTime - The work hour stop for Wednesdays. Note that only the time part of the DateTime is used. Example:

NSTicketPriorityEntity thing;
DateTime wedStop = thing.GetWedStop();

SetChangedOwner(Integer)

Void SetChangedOwner(Integer changedOwner)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer changedOwner;
thing.SetChangedOwner(changedOwner);

SetDeadline(Integer)

Void SetDeadline(Integer deadline)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer deadline;
thing.SetDeadline(deadline);

SetFlags(Integer)

Void SetFlags(Integer flags)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer flags;
thing.SetFlags(flags);

SetFriStart(DateTime)

Void SetFriStart(DateTime friStart)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime friStart;
thing.SetFriStart(friStart);

SetFriStop(DateTime)

Void SetFriStop(DateTime friStop)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime friStop;
thing.SetFriStop(friStop);

SetMonStart(DateTime)

Void SetMonStart(DateTime monStart)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime monStart;
thing.SetMonStart(monStart);

SetMonStop(DateTime)

Void SetMonStop(DateTime monStop)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime monStop;
thing.SetMonStop(monStop);

SetName(String)

Void SetName(String name)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
String name;
thing.SetName(name);

SetNonDates(DateTime[])

Void SetNonDates(DateTime[] nonDates)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime[] nonDates;
thing.SetNonDates(nonDates);

SetSatStart(DateTime)

Void SetSatStart(DateTime satStart)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime satStart;
thing.SetSatStart(satStart);

SetSatStop(DateTime)

Void SetSatStop(DateTime satStop)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime satStop;
thing.SetSatStop(satStop);

SetSortOrder(Integer)

Void SetSortOrder(Integer sortOrder)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer sortOrder;
thing.SetSortOrder(sortOrder);

SetStatus(Integer)

Void SetStatus(Integer status)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer status;
thing.SetStatus(status);

SetSunStart(DateTime)

Void SetSunStart(DateTime sunStart)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime sunStart;
thing.SetSunStart(sunStart);

SetSunStop(DateTime)

Void SetSunStop(DateTime sunStop)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime sunStop;
thing.SetSunStop(sunStop);

SetThuStart(DateTime)

Void SetThuStart(DateTime thuStart)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime thuStart;
thing.SetThuStart(thuStart);

SetThuStop(DateTime)

Void SetThuStop(DateTime thuStop)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime thuStop;
thing.SetThuStop(thuStop);

SetTicketChangedPriority(Integer)

Void SetTicketChangedPriority(Integer ticketChangedPriority)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer ticketChangedPriority;
thing.SetTicketChangedPriority(ticketChangedPriority);

SetTicketClosed(Integer)

Void SetTicketClosed(Integer ticketClosed)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer ticketClosed;
thing.SetTicketClosed(ticketClosed);

SetTicketNew(Integer)

Void SetTicketNew(Integer ticketNew)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer ticketNew;
thing.SetTicketNew(ticketNew);

SetTicketNewinfo(Integer)

Void SetTicketNewinfo(Integer ticketNewinfo)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer ticketNewinfo;
thing.SetTicketNewinfo(ticketNewinfo);

SetTicketPriorityId(Integer)

Void SetTicketPriorityId(Integer ticketPriorityId)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer ticketPriorityId;
thing.SetTicketPriorityId(ticketPriorityId);

SetTicketRead(Integer)

Void SetTicketRead(Integer ticketRead)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
Integer ticketRead;
thing.SetTicketRead(ticketRead);

SetTueStart(DateTime)

Void SetTueStart(DateTime tueStart)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime tueStart;
thing.SetTueStart(tueStart);

SetTueStop(DateTime)

Void SetTueStop(DateTime tueStop)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime tueStop;
thing.SetTueStop(tueStop);

SetWedStart(DateTime)

Void SetWedStart(DateTime wedStart)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime wedStart;
thing.SetWedStart(wedStart);

SetWedStop(DateTime)

Void SetWedStop(DateTime wedStop)

Returns: CRMScript.Global.Void Example:

NSTicketPriorityEntity thing;
DateTime wedStop;
thing.SetWedStop(wedStop);

​Constructors

​NSTicketPriorityEntity()

​Methods

​GetChangedOwner()

​GetDeadline()

​GetFlags()

​GetFriStart()

​GetFriStop()

​GetMonStart()

​GetMonStop()

​GetName()

​GetNonDates()

​GetSatStart()

​GetSatStop()

​GetSortOrder()

​GetStatus()

​GetSunStart()

​GetSunStop()

​GetThuStart()

​GetThuStop()

​GetTicketChangedPriority()

​GetTicketClosed()

​GetTicketNew()

​GetTicketNewinfo()

​GetTicketPriorityId()

​GetTicketRead()

​GetTueStart()

​GetTueStop()

​GetWedStart()

​GetWedStop()

​SetChangedOwner(Integer)

​SetDeadline(Integer)

​SetFlags(Integer)

​SetFriStart(DateTime)

​SetFriStop(DateTime)

​SetMonStart(DateTime)

​SetMonStop(DateTime)

​SetName(String)

​SetNonDates(DateTime[])

​SetSatStart(DateTime)

​SetSatStop(DateTime)

​SetSortOrder(Integer)

​SetStatus(Integer)

​SetSunStart(DateTime)

​SetSunStop(DateTime)

​SetThuStart(DateTime)

​SetThuStop(DateTime)

​SetTicketChangedPriority(Integer)

​SetTicketClosed(Integer)

​SetTicketNew(Integer)

​SetTicketNewinfo(Integer)

​SetTicketPriorityId(Integer)

​SetTicketRead(Integer)

​SetTueStart(DateTime)

​SetTueStop(DateTime)

​SetWedStart(DateTime)

​SetWedStop(DateTime)

Constructors

NSTicketPriorityEntity()

Methods

GetChangedOwner()

GetDeadline()

GetFlags()

GetFriStart()

GetFriStop()

GetMonStart()

GetMonStop()

GetName()

GetNonDates()

GetSatStart()

GetSatStop()

GetSortOrder()

GetStatus()

GetSunStart()

GetSunStop()

GetThuStart()

GetThuStop()

GetTicketChangedPriority()

GetTicketClosed()

GetTicketNew()

GetTicketNewinfo()

GetTicketPriorityId()

GetTicketRead()

GetTueStart()

GetTueStop()

GetWedStart()

GetWedStop()

SetChangedOwner(Integer)

SetDeadline(Integer)

SetFlags(Integer)

SetFriStart(DateTime)

SetFriStop(DateTime)

SetMonStart(DateTime)

SetMonStop(DateTime)

SetName(String)

SetNonDates(DateTime[])

SetSatStart(DateTime)

SetSatStop(DateTime)

SetSortOrder(Integer)

SetStatus(Integer)

SetSunStart(DateTime)

SetSunStop(DateTime)

SetThuStart(DateTime)

SetThuStop(DateTime)

SetTicketChangedPriority(Integer)

SetTicketClosed(Integer)

SetTicketNew(Integer)

SetTicketNewinfo(Integer)

SetTicketPriorityId(Integer)

SetTicketRead(Integer)

SetTueStart(DateTime)

SetTueStop(DateTime)

SetWedStart(DateTime)

SetWedStop(DateTime)