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Use the Links tab to connect relevant activities, sales, projects, documents, or websites to a record. For example, if you are going to a meeting with a company you have previously communicated with, you can add links to documents and sales you have already created for this company. The Links tab can be found in: A dot appears next to the Links tab when it contains one or more links.
  1. Go to the project or sale you wish to add a link to. (See Use the Find screen.)
  2. Select the Links tab.
  3. Click Edit () and then Add.
  4. In the Add link dialog:
    • Choose link type: Options include URL, Project, Sale, Document, or Follow-up.
    • Select link target:
      • For URL, enter the website address.
      • For other link types, select a record from the list or type to search.
    • Enter a description: This will be the visible link text.
  5. Click OK.
  6. Click Save to store all changes.
  1. Go to the Links tab.
  2. Click .
  3. Click the Delete button (red X) next to the link you want to remove.
  4. Click Save.
To view a linked record or site:
  • Click the link to open a website in a new window.
  • Double-click a linked project, sale, follow-up, or document to view its details.
When creating or editing a follow-up or document, you can add links as follows:
  1. Open or create a follow-up or document.
  2. Go to the Links tab and click Add link.
  3. Follow the steps to select a link type, target, and description.
  4. Click OK, then Save when you are done.
Links tab of a follow-up -screenshot