What's new in SuperOffice 10.3
Summary of highlights
SuperOffice 10 – a new version of SuperOffice CRM – is now ready to offer you brand new & improved features that are designed to help you turn relationships into revenue.
Adding flexibility are keywords for this first release of SuperOffice 10: To start, this version brings a new price and packaging model that increases the flexibility where customers can choose the products that fit their business best. The new model includes new product names, several editions of our solutions, and introduces new add-on products.
Furthermore, SuperOffice 10 launches the advanced dashboards feature that expands your ability to customize the dashboard reports, including letting you create different reports for different user groups. In addition, the new Screen designer feature allows you to configure your main standard screens as well as design the layout of your More tabs. Additional highlights include the introduction of SuperOffice AI which embeds the power of AI into SuperOffice and will help you make better sense of data, automate work processes to save time, and reduce manual work.
With the new product packaging, new features, technological and feature improvements, and introducing new add-ons, SuperOffice 10 is a solution available today and created for tomorrow’s CRM needs.
After your upgrade to SuperOffice 10, there are some changes to note:
The sorting and placing of your user-defined fields will change and automatically presents themselves into two columns in the More tab of your solution.
If you want to revert to the layout used to be, we suggest that you document today's layout. The easiest way is to take a picture of the More tab.
If you are not happy with the auto-generated layout, you need the new Screen designer to adjust it, available as a feature in Development Tools.
Details of new features
Check out our Product release overview for more details in our Community.
SuperOffice CRM
10.3.9 (17.09.2024):
10.3.8 (27.08.2024):
- Request type - Reply/forwarding settings (10.3.8) in Service
- Requests - Get next in queue including own open requests (10.3.8) in Service
- CRMScript with Monaco editor (10.3.8) in Settings and maintenance
10.3.7 (11.06.2024):
- CRMScript - Trigger dialog with formatted text (10.3.7) in Settings and maintenance
10.3.6 (21.05.2024):
10.3.5 (03.05.2024):
10.3.4 (09.04.2024):
- No new features or functions for general availability
10.3.3 (12.03.2024):
10.3.2 (20.02.2024):
- Notifications - Show invitations I have declined (10.3.2) in Core CRM
- Dashboard - Request dashboard and tiles (10.3.2) in Core CRM
- Request types - for efficient support (10.3.2) in Core CRM and Service
- Requests - Add and customize request types (10.3.2) in Settings and maintenance
- Screen designer - Assign layouts to request types (10.3.2) in Settings and maintenance
10.3.1 (02.02.2024):
- Dashboard - Request tiles (10.3.1) in Core CRM and Service
- Lists - Web panel setting for reload on navigation (10.3.1) in Settings and maintenance
- System design - show extrafield in Request Properties sidebar (10.3.1) in Settings and maintenance and Service
- Right-click to take ownership of requests (10.3.1) in Service
- Show SAINT status monitor on Requests screen (10.3.1) in Service
Mobile CRM
- Version 11.0.1 (20.08.2024)
Office integrations
Latest released versions:
- WebTools for Windows 13.0 (06.03.2024)
- Zapier 3.4 (21.12.2023)
- SuperOffice for Outlook 5.0 (10.07.2024)
- WebTools for Mac 13.0 (10.04.2024)
- SharePoint Documents 3.2 (24.09.2023)
- SuperOffice for Gmail 2.10 (11.03.2024)
- Video Meetings 2.6 (20.06.2024)
Ongoing pilot programs
We use pilot programs to collect feedback, identify potential problems, and assess how well the features and functions meet our users' needs and expectations. The feedback from the pilot phase is valuable for refining the features and functions in SuperOffice. It helps us address any issues or concerns before releasing them to all our users. For more details, see our overview of pilot programs.
- SuperOffice Marketing Premium (available by invitation only from 10.3.5 - 21.05.2024)
- SuperOffice Service - Custom objects (available in 10.3.4 - 09.04.2024)
- SuperOffice CRM - AI Lab (available in 10.3.2 - 20.02.2024)
- SuperOffice CRM - New Follow-up (released in 10.3.6 - 21.05.2024)
- SuperOffice Service - Request types for New Service Requests (released in 10.3.2 - 20.02.2024)
- SuperOffice CRM - New Notifications (released in 10.2.8 - 19.09.2023)
- SuperOffice Service - New Service Request (available on demand in 10.2.1 - 27.01.2023)
Other highlights
SuperOffice App store - New or updated apps
- DataBridge for SuperOffice (03.06.2024)
- Amesto Phone Integration (31.05.2024)
- Microsoft Dynamics 365 Business Central (29.05.2024)
- Wix (10.05.2024)
- PowerOffice Go (02.05.2024)
- SnelStart for SuperOffice (02.04.2024)
- Amesto PowerBI for SuperOffice (08.02.2024)
- Exact for SuperOffice (02.02.2024)
- Documendo Webforms (24.01.2024)
- ITX UC (05.11.2023)
- Documendo Quote (23.01.2024)
- Documendo Sign (22.01.2024)
- AccountView for SuperOffice (18.12.2023)
- Goava Enrich (11.12.2023)
- Business NXT quote (04.12.2023)
- Dealfront connect (18.09.2023)