What's new in SuperOffice 10.2
Summary of highlights
SuperOffice 10 – a new version of SuperOffice CRM – is now ready to offer you brand new & improved features that are designed to help you turn relationships into revenue.
Adding flexibility are keywords for this first release of SuperOffice 10: To start, this version brings a new price and packaging model that increases the flexibility where customers can choose the products that fit their business best. The new model includes new product names, several editions of our solutions, and introduces new add-on products.
Furthermore, SuperOffice 10 launches the advanced dashboards feature that expands your ability to customize the dashboard reports, including letting you create different reports for different user groups. In addition, the new Screen designer feature allows you to configure your main standard screens as well as design the layout of your More tabs. Additional highlights include the introduction of SuperOffice AI which embeds the power of AI into SuperOffice and will help you make better sense of data, automate work processes to save time, and reduce manual work.
With the new product packaging, new features, technological and feature improvements, and introducing new add-ons, SuperOffice 10 is a solution available today and created for tomorrow’s CRM needs.
After your upgrade to SuperOffice 10, there are some changes to note:
The sorting and placing of your user-defined fields will change and automatically presents themselves into two columns in the More tab of your solution.
If you want to revert to the layout used to be, we suggest that you document today's layout. The easiest way is to take a picture of the More tab.
If you are not happy with the auto-generated layout, you need the new Screen designer to adjust it, available as a feature in Development Tools.
Details of new features
SuperOffice CRM
10.2.11 (12.12.2023):
- Document editing in Local settings dialog (10.2.11) in CRM Core
- Browser security question for opening files (10.2.11) in CRM Core
- Preview with quick edit (10.2.11) in Service
- Rearrange Request section tabs (10.2.11) in Service
- Contact automatically added to To field in new request (10.2.11) in Service
- Add multiple tags at once to a request (10.2.11) in Service
- CRMScript tracing limits and notifications
10.2.10 (14.11.2023):
- Time zones and Daylight Saving Time (10.2.10) in Settings and maintenance
- Wizard for Sharepoint integration (10.2.10) in Office integration
- Add Domain for a company (10.2.10) in Service
- Send SMS from a request (10.2.10) in Service
- Change the default style for outbound emails on requests (10.2.10) in Service
- More compact text format area for requests (10.2.10) in Service
- Script trigger on outgoing email (10.2.10) in Service
10.2.9 (20.10.2023):
- Add new contact from the request in Service
10.2.8 (19.09.2023):
- Notifications in Core CRM
- Open/download attachments in side bar preview in Service
- Update lists clicking the exclamation mark in Service
- Create system signature for requests in Service
- Change rank on contacts by drag and drop in Service
10.2.6 (13.06.2023):
- Close all tabs in Requests screen in Service
- Archive attachment on a message in Service
- Search in the Find request tab gives both selections and requests in Service
10.2.5 (05.05.2023):
- New Requests/Service inside the CRM module in Core CRM/Service
- Navigator Search in Core CRM
10.2.4 (28.03.2023):
- Remove Old Dashboard in Core CRM
10.2.3 (07.03.2023):
- Mailing AI content in Marketing
10.2.2 (14.02.2023):
10.2.1 (27.01.2023):
- Task menu list in Settings and maintenance
- Custom tasks, preferences, batch management, document preview with meta data in Core CRM
Mobile CRM
10.2.15 (01.11.2023):
10.2.12 (14.06.2023):
10.2.11 (12.05.2023):
10.2.10 (22.03.2023):
10.2.8 (22.02.2023):
10.2.7 (25.01.2023):
Office integrations
SharePoint Documents - 3.2 (06.09.2023)
SuperOffice for Outlook 3.1 (21.08.2023):
Zapier app - 3.2 (09.06.2023):
Other highlights
User guides
- The user guide for SuperOffice version 10.2 at
help.superoffice.com.
Developer Portal
- New widget to monitor API errors - 1.16 (22.11.2023)
- Icons in navigator - 1.16 (22.11.2023)
- Message center - 1.13 (16.08.2023)
- Launch of Developer portal - 1.0 (07.09.2022)
SuperOffice App store
New or updated apps in SuperOffice App store