Skip to main content
Batch Forward

Headers

Accept-Language
string

Convert string references and multi-language values into a specified language (iso2) code.

SO-Language
string

Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.

SO-Culture
string

Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.

SO-TimeZone
string

Specify the timezone code that you would like date/time responses converted to.

SO-AppToken
string

The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Query Parameters

$select
string

Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.

Body

TicketIds, To, Cc, Bcc, Comment, CloseTicket

BatchForward: Forwards selected tickets to specified recipients. This method starts a batch task.

TicketIds
integer<int32>[]
To
string[]
Cc
string[]
Bcc
string[]
Comment
string
CloseTicket
boolean

Response

OK

The response is of type integer<int32>.