Resolve Ticket Id
Ticket can be connected (merged) to another ticket.
This method traverses through its connection(s) and returns proper ticketId NsApiSlow threshold: 2000 ms.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Body
TicketId
ResolveTicketId: Ticket can be connected (merged) to another ticket. This method traverses through its connection(s) and returns proper ticketId
Response
OK
The response is of type integer<int32>.
Related topics
NSTicketGet Ticket Parent IdResolve IncludesResolve E Mail RecipientsResolve Person From InfoResolve User From Info