Split Ticket Message
using RestSharp;
var options = new RestClientOptions("http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage");
var client = new RestClient(options);
var request = new RestRequest("");
request.AddJsonBody("{\n \"SourceTicketMessage\": {\n \"EjMessageId\": 123,\n \"Ticket\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": 123,\n \"CreatedByName\": \"<string>\",\n \"Author\": \"<string>\",\n \"OwnedBy\": 123,\n \"OwnedByName\": \"<string>\",\n \"Category\": 123,\n \"CategoryName\": \"<string>\",\n \"CategoryFullname\": \"<string>\",\n \"Priority\": 123,\n \"PriorityName\": \"<string>\",\n \"TicketStatus\": 123,\n \"TicketStatusDisplayValue\": \"<string>\",\n \"CustId\": 123,\n \"PersonFirstname\": \"<string>\",\n \"PersonMiddleName\": \"<string>\",\n \"PersonLastname\": \"<string>\",\n \"PersonFullname\": \"<string>\",\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"OwnedByAssociateId\": 123,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SaleId\": 123,\n \"ProjectId\": 123,\n \"SaleHeading\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"FormSubmissionId\": 123,\n \"TicketTypeId\": 123,\n \"TicketTypeName\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"MessageId\": \"<string>\",\n \"TimeSpent\": 123,\n \"Body\": \"<string>\",\n \"HtmlBody\": \"<string>\",\n \"EmailHeader\": \"<string>\",\n \"DebugInfo\": \"<string>\",\n \"MailSorter\": \"<string>\",\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SearchTitle\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Important\": true,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"AttachmentsInfo\": [\n {\n \"AttachmentId\": 123,\n \"Name\": \"<string>\",\n \"ContentType\": \"<string>\",\n \"AttSize\": 123,\n \"InlineImage\": true,\n \"ContentId\": \"<string>\",\n \"AuthKey\": \"<string>\",\n \"IsSafeFileExtension\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"NewTicketEntity\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"OwnedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Category\": {\n \"TicketCategoryId\": 123,\n \"ParentId\": 123,\n \"Name\": \"<string>\",\n \"Fullname\": \"<string>\",\n \"CategoryMaster\": 123,\n \"ExternalName\": \"<string>\",\n \"AssignmentLag\": 123,\n \"ReplyTemplate\": 123,\n \"NotificationEmail\": \"<string>\",\n \"DefaultTicketStatus\": {\n \"TicketStatusId\": 123,\n \"Name\": \"<string>\",\n \"NoEmailReopen\": true,\n \"IsDefault\": true,\n \"UsedInQueue\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"DefaultMessageStatus\": {\n \"TicketStatusId\": 123,\n \"Name\": \"<string>\",\n \"NoEmailReopen\": true,\n \"IsDefault\": true,\n \"UsedInQueue\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"EffectiveReplyTemplateId\": 123,\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Priority\": {\n \"TicketPriorityId\": 123,\n \"Name\": \"<string>\",\n \"SortOrder\": 123,\n \"Deadline\": 123,\n \"MonStart\": \"2023-11-07T05:31:56Z\",\n \"MonStop\": \"2023-11-07T05:31:56Z\",\n \"TueStart\": \"2023-11-07T05:31:56Z\",\n \"TueStop\": \"2023-11-07T05:31:56Z\",\n \"WedStart\": \"2023-11-07T05:31:56Z\",\n \"WedStop\": \"2023-11-07T05:31:56Z\",\n \"ThuStart\": \"2023-11-07T05:31:56Z\",\n \"ThuStop\": \"2023-11-07T05:31:56Z\",\n \"FriStart\": \"2023-11-07T05:31:56Z\",\n \"FriStop\": \"2023-11-07T05:31:56Z\",\n \"SatStart\": \"2023-11-07T05:31:56Z\",\n \"SatStop\": \"2023-11-07T05:31:56Z\",\n \"SunStart\": \"2023-11-07T05:31:56Z\",\n \"SunStop\": \"2023-11-07T05:31:56Z\",\n \"NonDates\": [\n \"2023-11-07T05:31:56Z\"\n ],\n \"EscalationLevels\": [\n {\n \"TicketAlertId\": 123,\n \"AlertLevel\": 123,\n \"AlertTimeout\": 123,\n \"Action\": 123,\n \"DelegateTo\": 123,\n \"ScriptId\": 123,\n \"EmailTo\": \"<string>\",\n \"SmsTo\": \"<string>\",\n \"ReplyTemplateIdCustomer\": 123,\n \"ReplyTemplateIdUser\": 123,\n \"ReplyTemplateIdCatmast\": 123,\n \"ReplyTemplateIdEmail\": 123,\n \"RtiCustomerSms\": 123,\n \"ReplyTemplateIdUserSms\": 123,\n \"ReplyTemplateIdCatmastSms\": 123,\n \"ReplyTemplateIdSms\": 123,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Status\": {\n \"TicketStatusId\": 123,\n \"Name\": \"<string>\",\n \"NoEmailReopen\": true,\n \"IsDefault\": true,\n \"UsedInQueue\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SecondaryPersons\": [\n {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"Messages\": [\n {\n \"TicketMessageId\": 123,\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"Important\": true,\n \"Author\": \"<string>\",\n \"PersonId\": 123,\n \"PersonFullName\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"ContactDepartment\": \"<string>\",\n \"NumAttachments\": 123,\n \"EmailHeader\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"CreatedBy\": 123,\n \"ChangedAt\": \"2023-11-07T05:31:56Z\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Tags\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"ToolTip\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SuggestedCategoryId\": 123,\n \"SuggestedCategoryName\": \"<string>\",\n \"OrigHumanCategoryId\": 123,\n \"IconHint\": \"<string>\",\n \"Sale\": {\n \"ContactName\": \"<string>\",\n \"SaleDate\": \"2023-11-07T05:31:56Z\",\n \"SaleId\": 123,\n \"Probability\": 123,\n \"Title\": \"<string>\",\n \"Amount\": 123,\n \"Currency\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"AssociateFullName\": \"<string>\",\n \"Description\": \"<string>\",\n \"WeightedAmount\": 123,\n \"ProjectId\": 123,\n \"EarningPercent\": 123,\n \"Earning\": 123,\n \"ContactId\": 123,\n \"AssociateId\": 123,\n \"PersonId\": 123,\n \"SaleTypeId\": 123,\n \"SaleTypeName\": \"<string>\",\n \"PersonFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"NextDueDate\": \"2023-11-07T05:31:56Z\",\n \"Number\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Project\": {\n \"ProjectId\": 123,\n \"Name\": \"<string>\",\n \"Description\": \"<string>\",\n \"URL\": \"<string>\",\n \"Type\": \"<string>\",\n \"AssociateId\": 123,\n \"AssociateFullName\": \"<string>\",\n \"TypeId\": 123,\n \"Updated\": \"2023-11-07T05:31:56Z\",\n \"StatusId\": 123,\n \"Status\": \"<string>\",\n \"TextId\": 123,\n \"PublishTo\": \"2023-11-07T05:31:56Z\",\n \"PublishFrom\": \"2023-11-07T05:31:56Z\",\n \"IsPublished\": true,\n \"URLName\": \"<string>\",\n \"ProjectNumber\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"EventId\": 123,\n \"StartDate\": \"2023-11-07T05:31:56Z\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"FormSubmission\": {\n \"FormSubmissionId\": 123,\n \"EmailAddress\": \"<string>\"\n },\n \"TicketType\": {\n \"TicketTypeId\": 123,\n \"Name\": \"<string>\",\n \"Icon\": \"<string>\",\n \"DefaultTicketStatus\": 123,\n \"DefaultTicketPriority\": 123,\n \"IsDefault\": true,\n \"ShowInNew\": true,\n \"ExcludeSignature\": true,\n \"ExcludeEmailRecipients\": true,\n \"ExternalAsDefault\": true,\n \"VisibleForGroups\": [\n 123\n ],\n \"ReplyForwardNoSignature\": true,\n \"ReplyExternalAsDefault\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"ActiveStatusMonitorId\": 123,\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"NewTicketMessage\": {\n \"EjMessageId\": 123,\n \"Ticket\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": 123,\n \"CreatedByName\": \"<string>\",\n \"Author\": \"<string>\",\n \"OwnedBy\": 123,\n \"OwnedByName\": \"<string>\",\n \"Category\": 123,\n \"CategoryName\": \"<string>\",\n \"CategoryFullname\": \"<string>\",\n \"Priority\": 123,\n \"PriorityName\": \"<string>\",\n \"TicketStatus\": 123,\n \"TicketStatusDisplayValue\": \"<string>\",\n \"CustId\": 123,\n \"PersonFirstname\": \"<string>\",\n \"PersonMiddleName\": \"<string>\",\n \"PersonLastname\": \"<string>\",\n \"PersonFullname\": \"<string>\",\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"OwnedByAssociateId\": 123,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SaleId\": 123,\n \"ProjectId\": 123,\n \"SaleHeading\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"FormSubmissionId\": 123,\n \"TicketTypeId\": 123,\n \"TicketTypeName\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"MessageId\": \"<string>\",\n \"TimeSpent\": 123,\n \"Body\": \"<string>\",\n \"HtmlBody\": \"<string>\",\n \"EmailHeader\": \"<string>\",\n \"DebugInfo\": \"<string>\",\n \"MailSorter\": \"<string>\",\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SearchTitle\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Important\": true,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"AttachmentsInfo\": [\n {\n \"AttachmentId\": 123,\n \"Name\": \"<string>\",\n \"ContentType\": \"<string>\",\n \"AttSize\": 123,\n \"InlineImage\": true,\n \"ContentId\": \"<string>\",\n \"AuthKey\": \"<string>\",\n \"IsSafeFileExtension\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"TransferAttachmentsIds\": [\n 123\n ]\n}", false);
var response = await client.PostAsync(request);
Console.WriteLine("{0}", response.Content);const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
SourceTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketEntity: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByOwner: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
OwnedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Category: {
TicketCategoryId: 123,
ParentId: 123,
Name: '<string>',
Fullname: '<string>',
CategoryMaster: 123,
ExternalName: '<string>',
AssignmentLag: 123,
ReplyTemplate: 123,
NotificationEmail: '<string>',
DefaultTicketStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
DefaultMessageStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
EffectiveReplyTemplateId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Priority: {
TicketPriorityId: 123,
Name: '<string>',
SortOrder: 123,
Deadline: 123,
MonStart: '2023-11-07T05:31:56Z',
MonStop: '2023-11-07T05:31:56Z',
TueStart: '2023-11-07T05:31:56Z',
TueStop: '2023-11-07T05:31:56Z',
WedStart: '2023-11-07T05:31:56Z',
WedStop: '2023-11-07T05:31:56Z',
ThuStart: '2023-11-07T05:31:56Z',
ThuStop: '2023-11-07T05:31:56Z',
FriStart: '2023-11-07T05:31:56Z',
FriStop: '2023-11-07T05:31:56Z',
SatStart: '2023-11-07T05:31:56Z',
SatStop: '2023-11-07T05:31:56Z',
SunStart: '2023-11-07T05:31:56Z',
SunStop: '2023-11-07T05:31:56Z',
NonDates: ['2023-11-07T05:31:56Z'],
EscalationLevels: [
{
TicketAlertId: 123,
AlertLevel: 123,
AlertTimeout: 123,
Action: 123,
DelegateTo: 123,
ScriptId: 123,
EmailTo: '<string>',
SmsTo: '<string>',
ReplyTemplateIdCustomer: 123,
ReplyTemplateIdUser: 123,
ReplyTemplateIdCatmast: 123,
ReplyTemplateIdEmail: 123,
RtiCustomerSms: 123,
ReplyTemplateIdUserSms: 123,
ReplyTemplateIdCatmastSms: 123,
ReplyTemplateIdSms: 123,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Status: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SecondaryPersons: [
{
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
Messages: [
{
TicketMessageId: 123,
CreatedAt: '2023-11-07T05:31:56Z',
Important: true,
Author: '<string>',
PersonId: 123,
PersonFullName: '<string>',
ContactId: 123,
ContactName: '<string>',
ContactDepartment: '<string>',
NumAttachments: 123,
EmailHeader: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
CreatedBy: 123,
ChangedAt: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Tags: [
{
Id: 123,
Name: '<string>',
ToolTip: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SuggestedCategoryId: 123,
SuggestedCategoryName: '<string>',
OrigHumanCategoryId: 123,
IconHint: '<string>',
Sale: {
ContactName: '<string>',
SaleDate: '2023-11-07T05:31:56Z',
SaleId: 123,
Probability: 123,
Title: '<string>',
Amount: 123,
Currency: '<string>',
ProjectName: '<string>',
AssociateFullName: '<string>',
Description: '<string>',
WeightedAmount: 123,
ProjectId: 123,
EarningPercent: 123,
Earning: 123,
ContactId: 123,
AssociateId: 123,
PersonId: 123,
SaleTypeId: 123,
SaleTypeName: '<string>',
PersonFullName: '<string>',
ActiveErpLinks: 123,
NextDueDate: '2023-11-07T05:31:56Z',
Number: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Project: {
ProjectId: 123,
Name: '<string>',
Description: '<string>',
URL: '<string>',
Type: '<string>',
AssociateId: 123,
AssociateFullName: '<string>',
TypeId: 123,
Updated: '2023-11-07T05:31:56Z',
StatusId: 123,
Status: '<string>',
TextId: 123,
PublishTo: '2023-11-07T05:31:56Z',
PublishFrom: '2023-11-07T05:31:56Z',
IsPublished: true,
URLName: '<string>',
ProjectNumber: '<string>',
ActiveErpLinks: 123,
EventId: 123,
StartDate: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
FormSubmission: {FormSubmissionId: 123, EmailAddress: '<string>'},
TicketType: {
TicketTypeId: 123,
Name: '<string>',
Icon: '<string>',
DefaultTicketStatus: 123,
DefaultTicketPriority: 123,
IsDefault: true,
ShowInNew: true,
ExcludeSignature: true,
ExcludeEmailRecipients: true,
ExternalAsDefault: true,
VisibleForGroups: [123],
ReplyForwardNoSignature: true,
ReplyExternalAsDefault: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
ActiveStatusMonitorId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
TransferAttachmentsIds: [123]
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "56350",
CURLOPT_URL => "http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'SourceTicketMessage' => [
'EjMessageId' => 123,
'Ticket' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => 123,
'CreatedByName' => '<string>',
'Author' => '<string>',
'OwnedBy' => 123,
'OwnedByName' => '<string>',
'Category' => 123,
'CategoryName' => '<string>',
'CategoryFullname' => '<string>',
'Priority' => 123,
'PriorityName' => '<string>',
'TicketStatus' => 123,
'TicketStatusDisplayValue' => '<string>',
'CustId' => 123,
'PersonFirstname' => '<string>',
'PersonMiddleName' => '<string>',
'PersonLastname' => '<string>',
'PersonFullname' => '<string>',
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'OwnedByAssociateId' => 123,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SaleId' => 123,
'ProjectId' => 123,
'SaleHeading' => '<string>',
'ProjectName' => '<string>',
'FormSubmissionId' => 123,
'TicketTypeId' => 123,
'TicketTypeName' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'CreatedAt' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'MessageId' => '<string>',
'TimeSpent' => 123,
'Body' => '<string>',
'HtmlBody' => '<string>',
'EmailHeader' => '<string>',
'DebugInfo' => '<string>',
'MailSorter' => '<string>',
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SearchTitle' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Important' => true,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'AttachmentsInfo' => [
[
'AttachmentId' => 123,
'Name' => '<string>',
'ContentType' => '<string>',
'AttSize' => 123,
'InlineImage' => true,
'ContentId' => '<string>',
'AuthKey' => '<string>',
'IsSafeFileExtension' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'NewTicketEntity' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByOwner' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'OwnedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Category' => [
'TicketCategoryId' => 123,
'ParentId' => 123,
'Name' => '<string>',
'Fullname' => '<string>',
'CategoryMaster' => 123,
'ExternalName' => '<string>',
'AssignmentLag' => 123,
'ReplyTemplate' => 123,
'NotificationEmail' => '<string>',
'DefaultTicketStatus' => [
'TicketStatusId' => 123,
'Name' => '<string>',
'NoEmailReopen' => true,
'IsDefault' => true,
'UsedInQueue' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'DefaultMessageStatus' => [
'TicketStatusId' => 123,
'Name' => '<string>',
'NoEmailReopen' => true,
'IsDefault' => true,
'UsedInQueue' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'EffectiveReplyTemplateId' => 123,
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Priority' => [
'TicketPriorityId' => 123,
'Name' => '<string>',
'SortOrder' => 123,
'Deadline' => 123,
'MonStart' => '2023-11-07T05:31:56Z',
'MonStop' => '2023-11-07T05:31:56Z',
'TueStart' => '2023-11-07T05:31:56Z',
'TueStop' => '2023-11-07T05:31:56Z',
'WedStart' => '2023-11-07T05:31:56Z',
'WedStop' => '2023-11-07T05:31:56Z',
'ThuStart' => '2023-11-07T05:31:56Z',
'ThuStop' => '2023-11-07T05:31:56Z',
'FriStart' => '2023-11-07T05:31:56Z',
'FriStop' => '2023-11-07T05:31:56Z',
'SatStart' => '2023-11-07T05:31:56Z',
'SatStop' => '2023-11-07T05:31:56Z',
'SunStart' => '2023-11-07T05:31:56Z',
'SunStop' => '2023-11-07T05:31:56Z',
'NonDates' => [
'2023-11-07T05:31:56Z'
],
'EscalationLevels' => [
[
'TicketAlertId' => 123,
'AlertLevel' => 123,
'AlertTimeout' => 123,
'Action' => 123,
'DelegateTo' => 123,
'ScriptId' => 123,
'EmailTo' => '<string>',
'SmsTo' => '<string>',
'ReplyTemplateIdCustomer' => 123,
'ReplyTemplateIdUser' => 123,
'ReplyTemplateIdCatmast' => 123,
'ReplyTemplateIdEmail' => 123,
'RtiCustomerSms' => 123,
'ReplyTemplateIdUserSms' => 123,
'ReplyTemplateIdCatmastSms' => 123,
'ReplyTemplateIdSms' => 123,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Status' => [
'TicketStatusId' => 123,
'Name' => '<string>',
'NoEmailReopen' => true,
'IsDefault' => true,
'UsedInQueue' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SecondaryPersons' => [
[
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'Messages' => [
[
'TicketMessageId' => 123,
'CreatedAt' => '2023-11-07T05:31:56Z',
'Important' => true,
'Author' => '<string>',
'PersonId' => 123,
'PersonFullName' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'ContactDepartment' => '<string>',
'NumAttachments' => 123,
'EmailHeader' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'CreatedBy' => 123,
'ChangedAt' => '2023-11-07T05:31:56Z',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Tags' => [
[
'Id' => 123,
'Name' => '<string>',
'ToolTip' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SuggestedCategoryId' => 123,
'SuggestedCategoryName' => '<string>',
'OrigHumanCategoryId' => 123,
'IconHint' => '<string>',
'Sale' => [
'ContactName' => '<string>',
'SaleDate' => '2023-11-07T05:31:56Z',
'SaleId' => 123,
'Probability' => 123,
'Title' => '<string>',
'Amount' => 123,
'Currency' => '<string>',
'ProjectName' => '<string>',
'AssociateFullName' => '<string>',
'Description' => '<string>',
'WeightedAmount' => 123,
'ProjectId' => 123,
'EarningPercent' => 123,
'Earning' => 123,
'ContactId' => 123,
'AssociateId' => 123,
'PersonId' => 123,
'SaleTypeId' => 123,
'SaleTypeName' => '<string>',
'PersonFullName' => '<string>',
'ActiveErpLinks' => 123,
'NextDueDate' => '2023-11-07T05:31:56Z',
'Number' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Project' => [
'ProjectId' => 123,
'Name' => '<string>',
'Description' => '<string>',
'URL' => '<string>',
'Type' => '<string>',
'AssociateId' => 123,
'AssociateFullName' => '<string>',
'TypeId' => 123,
'Updated' => '2023-11-07T05:31:56Z',
'StatusId' => 123,
'Status' => '<string>',
'TextId' => 123,
'PublishTo' => '2023-11-07T05:31:56Z',
'PublishFrom' => '2023-11-07T05:31:56Z',
'IsPublished' => true,
'URLName' => '<string>',
'ProjectNumber' => '<string>',
'ActiveErpLinks' => 123,
'EventId' => 123,
'StartDate' => '2023-11-07T05:31:56Z',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'FormSubmission' => [
'FormSubmissionId' => 123,
'EmailAddress' => '<string>'
],
'TicketType' => [
'TicketTypeId' => 123,
'Name' => '<string>',
'Icon' => '<string>',
'DefaultTicketStatus' => 123,
'DefaultTicketPriority' => 123,
'IsDefault' => true,
'ShowInNew' => true,
'ExcludeSignature' => true,
'ExcludeEmailRecipients' => true,
'ExternalAsDefault' => true,
'VisibleForGroups' => [
123
],
'ReplyForwardNoSignature' => true,
'ReplyExternalAsDefault' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'ActiveStatusMonitorId' => 123,
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'NewTicketMessage' => [
'EjMessageId' => 123,
'Ticket' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => 123,
'CreatedByName' => '<string>',
'Author' => '<string>',
'OwnedBy' => 123,
'OwnedByName' => '<string>',
'Category' => 123,
'CategoryName' => '<string>',
'CategoryFullname' => '<string>',
'Priority' => 123,
'PriorityName' => '<string>',
'TicketStatus' => 123,
'TicketStatusDisplayValue' => '<string>',
'CustId' => 123,
'PersonFirstname' => '<string>',
'PersonMiddleName' => '<string>',
'PersonLastname' => '<string>',
'PersonFullname' => '<string>',
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'OwnedByAssociateId' => 123,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SaleId' => 123,
'ProjectId' => 123,
'SaleHeading' => '<string>',
'ProjectName' => '<string>',
'FormSubmissionId' => 123,
'TicketTypeId' => 123,
'TicketTypeName' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'CreatedAt' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'MessageId' => '<string>',
'TimeSpent' => 123,
'Body' => '<string>',
'HtmlBody' => '<string>',
'EmailHeader' => '<string>',
'DebugInfo' => '<string>',
'MailSorter' => '<string>',
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SearchTitle' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Important' => true,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'AttachmentsInfo' => [
[
'AttachmentId' => 123,
'Name' => '<string>',
'ContentType' => '<string>',
'AttSize' => 123,
'InlineImage' => true,
'ContentId' => '<string>',
'AuthKey' => '<string>',
'IsSafeFileExtension' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'TransferAttachmentsIds' => [
123
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
url = "http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage"
payload = {
"SourceTicketMessage": {
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Priority": 123,
"PriorityName": "<string>",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": True,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": True,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"NewTicketEntity": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByOwner": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"OwnedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Category": {
"TicketCategoryId": 123,
"ParentId": 123,
"Name": "<string>",
"Fullname": "<string>",
"CategoryMaster": 123,
"ExternalName": "<string>",
"AssignmentLag": 123,
"ReplyTemplate": 123,
"NotificationEmail": "<string>",
"DefaultTicketStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"NoEmailReopen": True,
"IsDefault": True,
"UsedInQueue": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"DefaultMessageStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"NoEmailReopen": True,
"IsDefault": True,
"UsedInQueue": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"EffectiveReplyTemplateId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Priority": {
"TicketPriorityId": 123,
"Name": "<string>",
"SortOrder": 123,
"Deadline": 123,
"MonStart": "2023-11-07T05:31:56Z",
"MonStop": "2023-11-07T05:31:56Z",
"TueStart": "2023-11-07T05:31:56Z",
"TueStop": "2023-11-07T05:31:56Z",
"WedStart": "2023-11-07T05:31:56Z",
"WedStop": "2023-11-07T05:31:56Z",
"ThuStart": "2023-11-07T05:31:56Z",
"ThuStop": "2023-11-07T05:31:56Z",
"FriStart": "2023-11-07T05:31:56Z",
"FriStop": "2023-11-07T05:31:56Z",
"SatStart": "2023-11-07T05:31:56Z",
"SatStop": "2023-11-07T05:31:56Z",
"SunStart": "2023-11-07T05:31:56Z",
"SunStop": "2023-11-07T05:31:56Z",
"NonDates": ["2023-11-07T05:31:56Z"],
"EscalationLevels": [
{
"TicketAlertId": 123,
"AlertLevel": 123,
"AlertTimeout": 123,
"Action": 123,
"DelegateTo": 123,
"ScriptId": 123,
"EmailTo": "<string>",
"SmsTo": "<string>",
"ReplyTemplateIdCustomer": 123,
"ReplyTemplateIdUser": 123,
"ReplyTemplateIdCatmast": 123,
"ReplyTemplateIdEmail": 123,
"RtiCustomerSms": 123,
"ReplyTemplateIdUserSms": 123,
"ReplyTemplateIdCatmastSms": 123,
"ReplyTemplateIdSms": 123,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Status": {
"TicketStatusId": 123,
"Name": "<string>",
"NoEmailReopen": True,
"IsDefault": True,
"UsedInQueue": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SecondaryPersons": [
{
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"Messages": [
{
"TicketMessageId": 123,
"CreatedAt": "2023-11-07T05:31:56Z",
"Important": True,
"Author": "<string>",
"PersonId": 123,
"PersonFullName": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"ContactDepartment": "<string>",
"NumAttachments": 123,
"EmailHeader": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"CreatedBy": 123,
"ChangedAt": "2023-11-07T05:31:56Z",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Tags": [
{
"Id": 123,
"Name": "<string>",
"ToolTip": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SuggestedCategoryId": 123,
"SuggestedCategoryName": "<string>",
"OrigHumanCategoryId": 123,
"IconHint": "<string>",
"Sale": {
"ContactName": "<string>",
"SaleDate": "2023-11-07T05:31:56Z",
"SaleId": 123,
"Probability": 123,
"Title": "<string>",
"Amount": 123,
"Currency": "<string>",
"ProjectName": "<string>",
"AssociateFullName": "<string>",
"Description": "<string>",
"WeightedAmount": 123,
"ProjectId": 123,
"EarningPercent": 123,
"Earning": 123,
"ContactId": 123,
"AssociateId": 123,
"PersonId": 123,
"SaleTypeId": 123,
"SaleTypeName": "<string>",
"PersonFullName": "<string>",
"ActiveErpLinks": 123,
"NextDueDate": "2023-11-07T05:31:56Z",
"Number": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Project": {
"ProjectId": 123,
"Name": "<string>",
"Description": "<string>",
"URL": "<string>",
"Type": "<string>",
"AssociateId": 123,
"AssociateFullName": "<string>",
"TypeId": 123,
"Updated": "2023-11-07T05:31:56Z",
"StatusId": 123,
"Status": "<string>",
"TextId": 123,
"PublishTo": "2023-11-07T05:31:56Z",
"PublishFrom": "2023-11-07T05:31:56Z",
"IsPublished": True,
"URLName": "<string>",
"ProjectNumber": "<string>",
"ActiveErpLinks": 123,
"EventId": 123,
"StartDate": "2023-11-07T05:31:56Z",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"FormSubmission": {
"FormSubmissionId": 123,
"EmailAddress": "<string>"
},
"TicketType": {
"TicketTypeId": 123,
"Name": "<string>",
"Icon": "<string>",
"DefaultTicketStatus": 123,
"DefaultTicketPriority": 123,
"IsDefault": True,
"ShowInNew": True,
"ExcludeSignature": True,
"ExcludeEmailRecipients": True,
"ExternalAsDefault": True,
"VisibleForGroups": [123],
"ReplyForwardNoSignature": True,
"ReplyExternalAsDefault": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"ActiveStatusMonitorId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"NewTicketMessage": {
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Priority": 123,
"PriorityName": "<string>",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": True,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": True,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"TransferAttachmentsIds": [123]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
SourceTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketEntity: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByOwner: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
OwnedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Category: {
TicketCategoryId: 123,
ParentId: 123,
Name: '<string>',
Fullname: '<string>',
CategoryMaster: 123,
ExternalName: '<string>',
AssignmentLag: 123,
ReplyTemplate: 123,
NotificationEmail: '<string>',
DefaultTicketStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
DefaultMessageStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
EffectiveReplyTemplateId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Priority: {
TicketPriorityId: 123,
Name: '<string>',
SortOrder: 123,
Deadline: 123,
MonStart: '2023-11-07T05:31:56Z',
MonStop: '2023-11-07T05:31:56Z',
TueStart: '2023-11-07T05:31:56Z',
TueStop: '2023-11-07T05:31:56Z',
WedStart: '2023-11-07T05:31:56Z',
WedStop: '2023-11-07T05:31:56Z',
ThuStart: '2023-11-07T05:31:56Z',
ThuStop: '2023-11-07T05:31:56Z',
FriStart: '2023-11-07T05:31:56Z',
FriStop: '2023-11-07T05:31:56Z',
SatStart: '2023-11-07T05:31:56Z',
SatStop: '2023-11-07T05:31:56Z',
SunStart: '2023-11-07T05:31:56Z',
SunStop: '2023-11-07T05:31:56Z',
NonDates: ['2023-11-07T05:31:56Z'],
EscalationLevels: [
{
TicketAlertId: 123,
AlertLevel: 123,
AlertTimeout: 123,
Action: 123,
DelegateTo: 123,
ScriptId: 123,
EmailTo: '<string>',
SmsTo: '<string>',
ReplyTemplateIdCustomer: 123,
ReplyTemplateIdUser: 123,
ReplyTemplateIdCatmast: 123,
ReplyTemplateIdEmail: 123,
RtiCustomerSms: 123,
ReplyTemplateIdUserSms: 123,
ReplyTemplateIdCatmastSms: 123,
ReplyTemplateIdSms: 123,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Status: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SecondaryPersons: [
{
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
Messages: [
{
TicketMessageId: 123,
CreatedAt: '2023-11-07T05:31:56Z',
Important: true,
Author: '<string>',
PersonId: 123,
PersonFullName: '<string>',
ContactId: 123,
ContactName: '<string>',
ContactDepartment: '<string>',
NumAttachments: 123,
EmailHeader: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
CreatedBy: 123,
ChangedAt: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Tags: [
{
Id: 123,
Name: '<string>',
ToolTip: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SuggestedCategoryId: 123,
SuggestedCategoryName: '<string>',
OrigHumanCategoryId: 123,
IconHint: '<string>',
Sale: {
ContactName: '<string>',
SaleDate: '2023-11-07T05:31:56Z',
SaleId: 123,
Probability: 123,
Title: '<string>',
Amount: 123,
Currency: '<string>',
ProjectName: '<string>',
AssociateFullName: '<string>',
Description: '<string>',
WeightedAmount: 123,
ProjectId: 123,
EarningPercent: 123,
Earning: 123,
ContactId: 123,
AssociateId: 123,
PersonId: 123,
SaleTypeId: 123,
SaleTypeName: '<string>',
PersonFullName: '<string>',
ActiveErpLinks: 123,
NextDueDate: '2023-11-07T05:31:56Z',
Number: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Project: {
ProjectId: 123,
Name: '<string>',
Description: '<string>',
URL: '<string>',
Type: '<string>',
AssociateId: 123,
AssociateFullName: '<string>',
TypeId: 123,
Updated: '2023-11-07T05:31:56Z',
StatusId: 123,
Status: '<string>',
TextId: 123,
PublishTo: '2023-11-07T05:31:56Z',
PublishFrom: '2023-11-07T05:31:56Z',
IsPublished: true,
URLName: '<string>',
ProjectNumber: '<string>',
ActiveErpLinks: 123,
EventId: 123,
StartDate: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
FormSubmission: {FormSubmissionId: 123, EmailAddress: '<string>'},
TicketType: {
TicketTypeId: 123,
Name: '<string>',
Icon: '<string>',
DefaultTicketStatus: 123,
DefaultTicketPriority: 123,
IsDefault: true,
ShowInNew: true,
ExcludeSignature: true,
ExcludeEmailRecipients: true,
ExternalAsDefault: true,
VisibleForGroups: [123],
ReplyForwardNoSignature: true,
ReplyExternalAsDefault: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
ActiveStatusMonitorId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
TransferAttachmentsIds: [123]
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));{
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByOwner": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"Type": "Unknown",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": true,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"OwnedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"Type": "Unknown",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": true,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Category": {
"TicketCategoryId": 123,
"ParentId": 123,
"Name": "<string>",
"Fullname": "<string>",
"CategoryMaster": 123,
"Flags": "Unknown",
"DelegateMethod": "Unknown",
"ExternalName": "<string>",
"ClosingStatus": "UserDefined",
"MsgClosingStatus": "UserDefined",
"AssignmentLag": 123,
"ReplyTemplate": 123,
"NotificationEmail": "<string>",
"DefaultTicketStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"Status": "Unknown",
"TimeCounter": "None",
"NoEmailReopen": true,
"IsDefault": true,
"UsedInQueue": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"DefaultMessageStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"Status": "Unknown",
"TimeCounter": "None",
"NoEmailReopen": true,
"IsDefault": true,
"UsedInQueue": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"EffectiveReplyTemplateId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Slevel": "Unknown",
"Priority": {
"TicketPriorityId": 123,
"Name": "<string>",
"Status": "Unknown",
"Flags": "Unknown",
"SortOrder": 123,
"TicketRead": "None",
"ChangedOwner": "None",
"TicketNewinfo": "None",
"TicketClosed": "None",
"TicketChangedPriority": "None",
"TicketNew": "None",
"Deadline": 123,
"MonStart": "2023-11-07T05:31:56Z",
"MonStop": "2023-11-07T05:31:56Z",
"TueStart": "2023-11-07T05:31:56Z",
"TueStop": "2023-11-07T05:31:56Z",
"WedStart": "2023-11-07T05:31:56Z",
"WedStop": "2023-11-07T05:31:56Z",
"ThuStart": "2023-11-07T05:31:56Z",
"ThuStop": "2023-11-07T05:31:56Z",
"FriStart": "2023-11-07T05:31:56Z",
"FriStop": "2023-11-07T05:31:56Z",
"SatStart": "2023-11-07T05:31:56Z",
"SatStop": "2023-11-07T05:31:56Z",
"SunStart": "2023-11-07T05:31:56Z",
"SunStop": "2023-11-07T05:31:56Z",
"NonDates": [
"2023-11-07T05:31:56Z"
],
"EscalationLevels": [
{
"TicketAlertId": 123,
"AlertLevel": 123,
"AlertTimeout": 123,
"Action": 123,
"DelegateTo": 123,
"ScriptId": 123,
"EmailTo": "<string>",
"SmsTo": "<string>",
"ReplyTemplateIdCustomer": 123,
"ReplyTemplateIdUser": 123,
"ReplyTemplateIdCatmast": 123,
"ReplyTemplateIdEmail": 123,
"RtiCustomerSms": 123,
"ReplyTemplateIdUserSms": 123,
"ReplyTemplateIdCatmastSms": 123,
"ReplyTemplateIdSms": 123,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"BaseStatus": "Unknown",
"Status": {
"TicketStatusId": 123,
"Name": "<string>",
"Status": "Unknown",
"TimeCounter": "None",
"NoEmailReopen": true,
"IsDefault": true,
"UsedInQueue": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Origin": "Unknown",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": true,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SecondaryPersons": [
{
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": true,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"AlertLevel": 123,
"ConnectId": 123,
"ReadStatus": "Unknown",
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": true,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"Messages": [
{
"TicketMessageId": 123,
"CreatedAt": "2023-11-07T05:31:56Z",
"Slevel": "Unknown",
"Important": true,
"Author": "<string>",
"PersonId": 123,
"PersonFullName": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"ContactDepartment": "<string>",
"NumAttachments": 123,
"EmailHeader": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"StdItem": "None",
"StdItemCol": "None",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"CreatedBy": 123,
"ChangedAt": "2023-11-07T05:31:56Z",
"Badge": "Unknown",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Tags": [
{
"Id": 123,
"Name": "<string>",
"ToolTip": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SuggestedCategoryId": 123,
"SuggestedCategoryName": "<string>",
"OrigHumanCategoryId": 123,
"IconHint": "<string>",
"Sale": {
"ContactName": "<string>",
"SaleDate": "2023-11-07T05:31:56Z",
"SaleId": 123,
"Probability": 123,
"Title": "<string>",
"Amount": 123,
"Currency": "<string>",
"ProjectName": "<string>",
"AssociateFullName": "<string>",
"Description": "<string>",
"Status": "Unknown",
"WeightedAmount": 123,
"ProjectId": 123,
"EarningPercent": 123,
"Earning": 123,
"ContactId": 123,
"AssociateId": 123,
"PersonId": 123,
"SaleTypeId": 123,
"SaleTypeName": "<string>",
"PersonFullName": "<string>",
"Completed": "Unknown",
"ActiveErpLinks": 123,
"NextDueDate": "2023-11-07T05:31:56Z",
"Number": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Project": {
"ProjectId": 123,
"Name": "<string>",
"Description": "<string>",
"URL": "<string>",
"Type": "<string>",
"AssociateId": 123,
"AssociateFullName": "<string>",
"TypeId": 123,
"Updated": "2023-11-07T05:31:56Z",
"StatusId": 123,
"Status": "<string>",
"TextId": 123,
"PublishTo": "2023-11-07T05:31:56Z",
"PublishFrom": "2023-11-07T05:31:56Z",
"IsPublished": true,
"URLName": "<string>",
"ProjectNumber": "<string>",
"ActiveErpLinks": 123,
"EventId": 123,
"StartDate": "2023-11-07T05:31:56Z",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"FormSubmission": {
"FormSubmissionId": 123,
"EmailAddress": "<string>",
"Status": "Unknown"
},
"TicketType": {
"TicketTypeId": 123,
"Name": "<string>",
"Icon": "<string>",
"DefaultTicketStatus": 123,
"DefaultTicketPriority": 123,
"IsDefault": true,
"ShowInNew": true,
"ExcludeSignature": true,
"ExcludeEmailRecipients": true,
"ExternalAsDefault": true,
"VisibleForGroups": [
123
],
"ReplyForwardNoSignature": true,
"ReplyExternalAsDefault": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"ActiveStatusMonitorId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}Split Ticket Message
Create new ticket and move/copy data from existing ticket in addition update old message and save new message in a single request.
NsApiSlow threshold: 2000 ms.
Split Ticket Message
using RestSharp;
var options = new RestClientOptions("http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage");
var client = new RestClient(options);
var request = new RestRequest("");
request.AddJsonBody("{\n \"SourceTicketMessage\": {\n \"EjMessageId\": 123,\n \"Ticket\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": 123,\n \"CreatedByName\": \"<string>\",\n \"Author\": \"<string>\",\n \"OwnedBy\": 123,\n \"OwnedByName\": \"<string>\",\n \"Category\": 123,\n \"CategoryName\": \"<string>\",\n \"CategoryFullname\": \"<string>\",\n \"Priority\": 123,\n \"PriorityName\": \"<string>\",\n \"TicketStatus\": 123,\n \"TicketStatusDisplayValue\": \"<string>\",\n \"CustId\": 123,\n \"PersonFirstname\": \"<string>\",\n \"PersonMiddleName\": \"<string>\",\n \"PersonLastname\": \"<string>\",\n \"PersonFullname\": \"<string>\",\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"OwnedByAssociateId\": 123,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SaleId\": 123,\n \"ProjectId\": 123,\n \"SaleHeading\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"FormSubmissionId\": 123,\n \"TicketTypeId\": 123,\n \"TicketTypeName\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"MessageId\": \"<string>\",\n \"TimeSpent\": 123,\n \"Body\": \"<string>\",\n \"HtmlBody\": \"<string>\",\n \"EmailHeader\": \"<string>\",\n \"DebugInfo\": \"<string>\",\n \"MailSorter\": \"<string>\",\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SearchTitle\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Important\": true,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"AttachmentsInfo\": [\n {\n \"AttachmentId\": 123,\n \"Name\": \"<string>\",\n \"ContentType\": \"<string>\",\n \"AttSize\": 123,\n \"InlineImage\": true,\n \"ContentId\": \"<string>\",\n \"AuthKey\": \"<string>\",\n \"IsSafeFileExtension\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"NewTicketEntity\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"OwnedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Category\": {\n \"TicketCategoryId\": 123,\n \"ParentId\": 123,\n \"Name\": \"<string>\",\n \"Fullname\": \"<string>\",\n \"CategoryMaster\": 123,\n \"ExternalName\": \"<string>\",\n \"AssignmentLag\": 123,\n \"ReplyTemplate\": 123,\n \"NotificationEmail\": \"<string>\",\n \"DefaultTicketStatus\": {\n \"TicketStatusId\": 123,\n \"Name\": \"<string>\",\n \"NoEmailReopen\": true,\n \"IsDefault\": true,\n \"UsedInQueue\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"DefaultMessageStatus\": {\n \"TicketStatusId\": 123,\n \"Name\": \"<string>\",\n \"NoEmailReopen\": true,\n \"IsDefault\": true,\n \"UsedInQueue\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"EffectiveReplyTemplateId\": 123,\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Priority\": {\n \"TicketPriorityId\": 123,\n \"Name\": \"<string>\",\n \"SortOrder\": 123,\n \"Deadline\": 123,\n \"MonStart\": \"2023-11-07T05:31:56Z\",\n \"MonStop\": \"2023-11-07T05:31:56Z\",\n \"TueStart\": \"2023-11-07T05:31:56Z\",\n \"TueStop\": \"2023-11-07T05:31:56Z\",\n \"WedStart\": \"2023-11-07T05:31:56Z\",\n \"WedStop\": \"2023-11-07T05:31:56Z\",\n \"ThuStart\": \"2023-11-07T05:31:56Z\",\n \"ThuStop\": \"2023-11-07T05:31:56Z\",\n \"FriStart\": \"2023-11-07T05:31:56Z\",\n \"FriStop\": \"2023-11-07T05:31:56Z\",\n \"SatStart\": \"2023-11-07T05:31:56Z\",\n \"SatStop\": \"2023-11-07T05:31:56Z\",\n \"SunStart\": \"2023-11-07T05:31:56Z\",\n \"SunStop\": \"2023-11-07T05:31:56Z\",\n \"NonDates\": [\n \"2023-11-07T05:31:56Z\"\n ],\n \"EscalationLevels\": [\n {\n \"TicketAlertId\": 123,\n \"AlertLevel\": 123,\n \"AlertTimeout\": 123,\n \"Action\": 123,\n \"DelegateTo\": 123,\n \"ScriptId\": 123,\n \"EmailTo\": \"<string>\",\n \"SmsTo\": \"<string>\",\n \"ReplyTemplateIdCustomer\": 123,\n \"ReplyTemplateIdUser\": 123,\n \"ReplyTemplateIdCatmast\": 123,\n \"ReplyTemplateIdEmail\": 123,\n \"RtiCustomerSms\": 123,\n \"ReplyTemplateIdUserSms\": 123,\n \"ReplyTemplateIdCatmastSms\": 123,\n \"ReplyTemplateIdSms\": 123,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Status\": {\n \"TicketStatusId\": 123,\n \"Name\": \"<string>\",\n \"NoEmailReopen\": true,\n \"IsDefault\": true,\n \"UsedInQueue\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SecondaryPersons\": [\n {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"Messages\": [\n {\n \"TicketMessageId\": 123,\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"Important\": true,\n \"Author\": \"<string>\",\n \"PersonId\": 123,\n \"PersonFullName\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"ContactDepartment\": \"<string>\",\n \"NumAttachments\": 123,\n \"EmailHeader\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"CreatedBy\": 123,\n \"ChangedAt\": \"2023-11-07T05:31:56Z\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Tags\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"ToolTip\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SuggestedCategoryId\": 123,\n \"SuggestedCategoryName\": \"<string>\",\n \"OrigHumanCategoryId\": 123,\n \"IconHint\": \"<string>\",\n \"Sale\": {\n \"ContactName\": \"<string>\",\n \"SaleDate\": \"2023-11-07T05:31:56Z\",\n \"SaleId\": 123,\n \"Probability\": 123,\n \"Title\": \"<string>\",\n \"Amount\": 123,\n \"Currency\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"AssociateFullName\": \"<string>\",\n \"Description\": \"<string>\",\n \"WeightedAmount\": 123,\n \"ProjectId\": 123,\n \"EarningPercent\": 123,\n \"Earning\": 123,\n \"ContactId\": 123,\n \"AssociateId\": 123,\n \"PersonId\": 123,\n \"SaleTypeId\": 123,\n \"SaleTypeName\": \"<string>\",\n \"PersonFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"NextDueDate\": \"2023-11-07T05:31:56Z\",\n \"Number\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Project\": {\n \"ProjectId\": 123,\n \"Name\": \"<string>\",\n \"Description\": \"<string>\",\n \"URL\": \"<string>\",\n \"Type\": \"<string>\",\n \"AssociateId\": 123,\n \"AssociateFullName\": \"<string>\",\n \"TypeId\": 123,\n \"Updated\": \"2023-11-07T05:31:56Z\",\n \"StatusId\": 123,\n \"Status\": \"<string>\",\n \"TextId\": 123,\n \"PublishTo\": \"2023-11-07T05:31:56Z\",\n \"PublishFrom\": \"2023-11-07T05:31:56Z\",\n \"IsPublished\": true,\n \"URLName\": \"<string>\",\n \"ProjectNumber\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"EventId\": 123,\n \"StartDate\": \"2023-11-07T05:31:56Z\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"FormSubmission\": {\n \"FormSubmissionId\": 123,\n \"EmailAddress\": \"<string>\"\n },\n \"TicketType\": {\n \"TicketTypeId\": 123,\n \"Name\": \"<string>\",\n \"Icon\": \"<string>\",\n \"DefaultTicketStatus\": 123,\n \"DefaultTicketPriority\": 123,\n \"IsDefault\": true,\n \"ShowInNew\": true,\n \"ExcludeSignature\": true,\n \"ExcludeEmailRecipients\": true,\n \"ExternalAsDefault\": true,\n \"VisibleForGroups\": [\n 123\n ],\n \"ReplyForwardNoSignature\": true,\n \"ReplyExternalAsDefault\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"ActiveStatusMonitorId\": 123,\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"NewTicketMessage\": {\n \"EjMessageId\": 123,\n \"Ticket\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": 123,\n \"CreatedByName\": \"<string>\",\n \"Author\": \"<string>\",\n \"OwnedBy\": 123,\n \"OwnedByName\": \"<string>\",\n \"Category\": 123,\n \"CategoryName\": \"<string>\",\n \"CategoryFullname\": \"<string>\",\n \"Priority\": 123,\n \"PriorityName\": \"<string>\",\n \"TicketStatus\": 123,\n \"TicketStatusDisplayValue\": \"<string>\",\n \"CustId\": 123,\n \"PersonFirstname\": \"<string>\",\n \"PersonMiddleName\": \"<string>\",\n \"PersonLastname\": \"<string>\",\n \"PersonFullname\": \"<string>\",\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"OwnedByAssociateId\": 123,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SaleId\": 123,\n \"ProjectId\": 123,\n \"SaleHeading\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"FormSubmissionId\": 123,\n \"TicketTypeId\": 123,\n \"TicketTypeName\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"MessageId\": \"<string>\",\n \"TimeSpent\": 123,\n \"Body\": \"<string>\",\n \"HtmlBody\": \"<string>\",\n \"EmailHeader\": \"<string>\",\n \"DebugInfo\": \"<string>\",\n \"MailSorter\": \"<string>\",\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SearchTitle\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Important\": true,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"AttachmentsInfo\": [\n {\n \"AttachmentId\": 123,\n \"Name\": \"<string>\",\n \"ContentType\": \"<string>\",\n \"AttSize\": 123,\n \"InlineImage\": true,\n \"ContentId\": \"<string>\",\n \"AuthKey\": \"<string>\",\n \"IsSafeFileExtension\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"TransferAttachmentsIds\": [\n 123\n ]\n}", false);
var response = await client.PostAsync(request);
Console.WriteLine("{0}", response.Content);const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
SourceTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketEntity: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByOwner: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
OwnedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Category: {
TicketCategoryId: 123,
ParentId: 123,
Name: '<string>',
Fullname: '<string>',
CategoryMaster: 123,
ExternalName: '<string>',
AssignmentLag: 123,
ReplyTemplate: 123,
NotificationEmail: '<string>',
DefaultTicketStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
DefaultMessageStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
EffectiveReplyTemplateId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Priority: {
TicketPriorityId: 123,
Name: '<string>',
SortOrder: 123,
Deadline: 123,
MonStart: '2023-11-07T05:31:56Z',
MonStop: '2023-11-07T05:31:56Z',
TueStart: '2023-11-07T05:31:56Z',
TueStop: '2023-11-07T05:31:56Z',
WedStart: '2023-11-07T05:31:56Z',
WedStop: '2023-11-07T05:31:56Z',
ThuStart: '2023-11-07T05:31:56Z',
ThuStop: '2023-11-07T05:31:56Z',
FriStart: '2023-11-07T05:31:56Z',
FriStop: '2023-11-07T05:31:56Z',
SatStart: '2023-11-07T05:31:56Z',
SatStop: '2023-11-07T05:31:56Z',
SunStart: '2023-11-07T05:31:56Z',
SunStop: '2023-11-07T05:31:56Z',
NonDates: ['2023-11-07T05:31:56Z'],
EscalationLevels: [
{
TicketAlertId: 123,
AlertLevel: 123,
AlertTimeout: 123,
Action: 123,
DelegateTo: 123,
ScriptId: 123,
EmailTo: '<string>',
SmsTo: '<string>',
ReplyTemplateIdCustomer: 123,
ReplyTemplateIdUser: 123,
ReplyTemplateIdCatmast: 123,
ReplyTemplateIdEmail: 123,
RtiCustomerSms: 123,
ReplyTemplateIdUserSms: 123,
ReplyTemplateIdCatmastSms: 123,
ReplyTemplateIdSms: 123,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Status: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SecondaryPersons: [
{
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
Messages: [
{
TicketMessageId: 123,
CreatedAt: '2023-11-07T05:31:56Z',
Important: true,
Author: '<string>',
PersonId: 123,
PersonFullName: '<string>',
ContactId: 123,
ContactName: '<string>',
ContactDepartment: '<string>',
NumAttachments: 123,
EmailHeader: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
CreatedBy: 123,
ChangedAt: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Tags: [
{
Id: 123,
Name: '<string>',
ToolTip: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SuggestedCategoryId: 123,
SuggestedCategoryName: '<string>',
OrigHumanCategoryId: 123,
IconHint: '<string>',
Sale: {
ContactName: '<string>',
SaleDate: '2023-11-07T05:31:56Z',
SaleId: 123,
Probability: 123,
Title: '<string>',
Amount: 123,
Currency: '<string>',
ProjectName: '<string>',
AssociateFullName: '<string>',
Description: '<string>',
WeightedAmount: 123,
ProjectId: 123,
EarningPercent: 123,
Earning: 123,
ContactId: 123,
AssociateId: 123,
PersonId: 123,
SaleTypeId: 123,
SaleTypeName: '<string>',
PersonFullName: '<string>',
ActiveErpLinks: 123,
NextDueDate: '2023-11-07T05:31:56Z',
Number: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Project: {
ProjectId: 123,
Name: '<string>',
Description: '<string>',
URL: '<string>',
Type: '<string>',
AssociateId: 123,
AssociateFullName: '<string>',
TypeId: 123,
Updated: '2023-11-07T05:31:56Z',
StatusId: 123,
Status: '<string>',
TextId: 123,
PublishTo: '2023-11-07T05:31:56Z',
PublishFrom: '2023-11-07T05:31:56Z',
IsPublished: true,
URLName: '<string>',
ProjectNumber: '<string>',
ActiveErpLinks: 123,
EventId: 123,
StartDate: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
FormSubmission: {FormSubmissionId: 123, EmailAddress: '<string>'},
TicketType: {
TicketTypeId: 123,
Name: '<string>',
Icon: '<string>',
DefaultTicketStatus: 123,
DefaultTicketPriority: 123,
IsDefault: true,
ShowInNew: true,
ExcludeSignature: true,
ExcludeEmailRecipients: true,
ExternalAsDefault: true,
VisibleForGroups: [123],
ReplyForwardNoSignature: true,
ReplyExternalAsDefault: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
ActiveStatusMonitorId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
TransferAttachmentsIds: [123]
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "56350",
CURLOPT_URL => "http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'SourceTicketMessage' => [
'EjMessageId' => 123,
'Ticket' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => 123,
'CreatedByName' => '<string>',
'Author' => '<string>',
'OwnedBy' => 123,
'OwnedByName' => '<string>',
'Category' => 123,
'CategoryName' => '<string>',
'CategoryFullname' => '<string>',
'Priority' => 123,
'PriorityName' => '<string>',
'TicketStatus' => 123,
'TicketStatusDisplayValue' => '<string>',
'CustId' => 123,
'PersonFirstname' => '<string>',
'PersonMiddleName' => '<string>',
'PersonLastname' => '<string>',
'PersonFullname' => '<string>',
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'OwnedByAssociateId' => 123,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SaleId' => 123,
'ProjectId' => 123,
'SaleHeading' => '<string>',
'ProjectName' => '<string>',
'FormSubmissionId' => 123,
'TicketTypeId' => 123,
'TicketTypeName' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'CreatedAt' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'MessageId' => '<string>',
'TimeSpent' => 123,
'Body' => '<string>',
'HtmlBody' => '<string>',
'EmailHeader' => '<string>',
'DebugInfo' => '<string>',
'MailSorter' => '<string>',
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SearchTitle' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Important' => true,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'AttachmentsInfo' => [
[
'AttachmentId' => 123,
'Name' => '<string>',
'ContentType' => '<string>',
'AttSize' => 123,
'InlineImage' => true,
'ContentId' => '<string>',
'AuthKey' => '<string>',
'IsSafeFileExtension' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'NewTicketEntity' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByOwner' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'OwnedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Category' => [
'TicketCategoryId' => 123,
'ParentId' => 123,
'Name' => '<string>',
'Fullname' => '<string>',
'CategoryMaster' => 123,
'ExternalName' => '<string>',
'AssignmentLag' => 123,
'ReplyTemplate' => 123,
'NotificationEmail' => '<string>',
'DefaultTicketStatus' => [
'TicketStatusId' => 123,
'Name' => '<string>',
'NoEmailReopen' => true,
'IsDefault' => true,
'UsedInQueue' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'DefaultMessageStatus' => [
'TicketStatusId' => 123,
'Name' => '<string>',
'NoEmailReopen' => true,
'IsDefault' => true,
'UsedInQueue' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'EffectiveReplyTemplateId' => 123,
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Priority' => [
'TicketPriorityId' => 123,
'Name' => '<string>',
'SortOrder' => 123,
'Deadline' => 123,
'MonStart' => '2023-11-07T05:31:56Z',
'MonStop' => '2023-11-07T05:31:56Z',
'TueStart' => '2023-11-07T05:31:56Z',
'TueStop' => '2023-11-07T05:31:56Z',
'WedStart' => '2023-11-07T05:31:56Z',
'WedStop' => '2023-11-07T05:31:56Z',
'ThuStart' => '2023-11-07T05:31:56Z',
'ThuStop' => '2023-11-07T05:31:56Z',
'FriStart' => '2023-11-07T05:31:56Z',
'FriStop' => '2023-11-07T05:31:56Z',
'SatStart' => '2023-11-07T05:31:56Z',
'SatStop' => '2023-11-07T05:31:56Z',
'SunStart' => '2023-11-07T05:31:56Z',
'SunStop' => '2023-11-07T05:31:56Z',
'NonDates' => [
'2023-11-07T05:31:56Z'
],
'EscalationLevels' => [
[
'TicketAlertId' => 123,
'AlertLevel' => 123,
'AlertTimeout' => 123,
'Action' => 123,
'DelegateTo' => 123,
'ScriptId' => 123,
'EmailTo' => '<string>',
'SmsTo' => '<string>',
'ReplyTemplateIdCustomer' => 123,
'ReplyTemplateIdUser' => 123,
'ReplyTemplateIdCatmast' => 123,
'ReplyTemplateIdEmail' => 123,
'RtiCustomerSms' => 123,
'ReplyTemplateIdUserSms' => 123,
'ReplyTemplateIdCatmastSms' => 123,
'ReplyTemplateIdSms' => 123,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Status' => [
'TicketStatusId' => 123,
'Name' => '<string>',
'NoEmailReopen' => true,
'IsDefault' => true,
'UsedInQueue' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SecondaryPersons' => [
[
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'Messages' => [
[
'TicketMessageId' => 123,
'CreatedAt' => '2023-11-07T05:31:56Z',
'Important' => true,
'Author' => '<string>',
'PersonId' => 123,
'PersonFullName' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'ContactDepartment' => '<string>',
'NumAttachments' => 123,
'EmailHeader' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'CreatedBy' => 123,
'ChangedAt' => '2023-11-07T05:31:56Z',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Tags' => [
[
'Id' => 123,
'Name' => '<string>',
'ToolTip' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SuggestedCategoryId' => 123,
'SuggestedCategoryName' => '<string>',
'OrigHumanCategoryId' => 123,
'IconHint' => '<string>',
'Sale' => [
'ContactName' => '<string>',
'SaleDate' => '2023-11-07T05:31:56Z',
'SaleId' => 123,
'Probability' => 123,
'Title' => '<string>',
'Amount' => 123,
'Currency' => '<string>',
'ProjectName' => '<string>',
'AssociateFullName' => '<string>',
'Description' => '<string>',
'WeightedAmount' => 123,
'ProjectId' => 123,
'EarningPercent' => 123,
'Earning' => 123,
'ContactId' => 123,
'AssociateId' => 123,
'PersonId' => 123,
'SaleTypeId' => 123,
'SaleTypeName' => '<string>',
'PersonFullName' => '<string>',
'ActiveErpLinks' => 123,
'NextDueDate' => '2023-11-07T05:31:56Z',
'Number' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Project' => [
'ProjectId' => 123,
'Name' => '<string>',
'Description' => '<string>',
'URL' => '<string>',
'Type' => '<string>',
'AssociateId' => 123,
'AssociateFullName' => '<string>',
'TypeId' => 123,
'Updated' => '2023-11-07T05:31:56Z',
'StatusId' => 123,
'Status' => '<string>',
'TextId' => 123,
'PublishTo' => '2023-11-07T05:31:56Z',
'PublishFrom' => '2023-11-07T05:31:56Z',
'IsPublished' => true,
'URLName' => '<string>',
'ProjectNumber' => '<string>',
'ActiveErpLinks' => 123,
'EventId' => 123,
'StartDate' => '2023-11-07T05:31:56Z',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'FormSubmission' => [
'FormSubmissionId' => 123,
'EmailAddress' => '<string>'
],
'TicketType' => [
'TicketTypeId' => 123,
'Name' => '<string>',
'Icon' => '<string>',
'DefaultTicketStatus' => 123,
'DefaultTicketPriority' => 123,
'IsDefault' => true,
'ShowInNew' => true,
'ExcludeSignature' => true,
'ExcludeEmailRecipients' => true,
'ExternalAsDefault' => true,
'VisibleForGroups' => [
123
],
'ReplyForwardNoSignature' => true,
'ReplyExternalAsDefault' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'ActiveStatusMonitorId' => 123,
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'NewTicketMessage' => [
'EjMessageId' => 123,
'Ticket' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => 123,
'CreatedByName' => '<string>',
'Author' => '<string>',
'OwnedBy' => 123,
'OwnedByName' => '<string>',
'Category' => 123,
'CategoryName' => '<string>',
'CategoryFullname' => '<string>',
'Priority' => 123,
'PriorityName' => '<string>',
'TicketStatus' => 123,
'TicketStatusDisplayValue' => '<string>',
'CustId' => 123,
'PersonFirstname' => '<string>',
'PersonMiddleName' => '<string>',
'PersonLastname' => '<string>',
'PersonFullname' => '<string>',
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'OwnedByAssociateId' => 123,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SaleId' => 123,
'ProjectId' => 123,
'SaleHeading' => '<string>',
'ProjectName' => '<string>',
'FormSubmissionId' => 123,
'TicketTypeId' => 123,
'TicketTypeName' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'CreatedAt' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'MessageId' => '<string>',
'TimeSpent' => 123,
'Body' => '<string>',
'HtmlBody' => '<string>',
'EmailHeader' => '<string>',
'DebugInfo' => '<string>',
'MailSorter' => '<string>',
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SearchTitle' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Important' => true,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'AttachmentsInfo' => [
[
'AttachmentId' => 123,
'Name' => '<string>',
'ContentType' => '<string>',
'AttSize' => 123,
'InlineImage' => true,
'ContentId' => '<string>',
'AuthKey' => '<string>',
'IsSafeFileExtension' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'TransferAttachmentsIds' => [
123
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
url = "http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage"
payload = {
"SourceTicketMessage": {
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Priority": 123,
"PriorityName": "<string>",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": True,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": True,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"NewTicketEntity": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByOwner": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"OwnedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Category": {
"TicketCategoryId": 123,
"ParentId": 123,
"Name": "<string>",
"Fullname": "<string>",
"CategoryMaster": 123,
"ExternalName": "<string>",
"AssignmentLag": 123,
"ReplyTemplate": 123,
"NotificationEmail": "<string>",
"DefaultTicketStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"NoEmailReopen": True,
"IsDefault": True,
"UsedInQueue": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"DefaultMessageStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"NoEmailReopen": True,
"IsDefault": True,
"UsedInQueue": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"EffectiveReplyTemplateId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Priority": {
"TicketPriorityId": 123,
"Name": "<string>",
"SortOrder": 123,
"Deadline": 123,
"MonStart": "2023-11-07T05:31:56Z",
"MonStop": "2023-11-07T05:31:56Z",
"TueStart": "2023-11-07T05:31:56Z",
"TueStop": "2023-11-07T05:31:56Z",
"WedStart": "2023-11-07T05:31:56Z",
"WedStop": "2023-11-07T05:31:56Z",
"ThuStart": "2023-11-07T05:31:56Z",
"ThuStop": "2023-11-07T05:31:56Z",
"FriStart": "2023-11-07T05:31:56Z",
"FriStop": "2023-11-07T05:31:56Z",
"SatStart": "2023-11-07T05:31:56Z",
"SatStop": "2023-11-07T05:31:56Z",
"SunStart": "2023-11-07T05:31:56Z",
"SunStop": "2023-11-07T05:31:56Z",
"NonDates": ["2023-11-07T05:31:56Z"],
"EscalationLevels": [
{
"TicketAlertId": 123,
"AlertLevel": 123,
"AlertTimeout": 123,
"Action": 123,
"DelegateTo": 123,
"ScriptId": 123,
"EmailTo": "<string>",
"SmsTo": "<string>",
"ReplyTemplateIdCustomer": 123,
"ReplyTemplateIdUser": 123,
"ReplyTemplateIdCatmast": 123,
"ReplyTemplateIdEmail": 123,
"RtiCustomerSms": 123,
"ReplyTemplateIdUserSms": 123,
"ReplyTemplateIdCatmastSms": 123,
"ReplyTemplateIdSms": 123,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Status": {
"TicketStatusId": 123,
"Name": "<string>",
"NoEmailReopen": True,
"IsDefault": True,
"UsedInQueue": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SecondaryPersons": [
{
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"Messages": [
{
"TicketMessageId": 123,
"CreatedAt": "2023-11-07T05:31:56Z",
"Important": True,
"Author": "<string>",
"PersonId": 123,
"PersonFullName": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"ContactDepartment": "<string>",
"NumAttachments": 123,
"EmailHeader": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"CreatedBy": 123,
"ChangedAt": "2023-11-07T05:31:56Z",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Tags": [
{
"Id": 123,
"Name": "<string>",
"ToolTip": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SuggestedCategoryId": 123,
"SuggestedCategoryName": "<string>",
"OrigHumanCategoryId": 123,
"IconHint": "<string>",
"Sale": {
"ContactName": "<string>",
"SaleDate": "2023-11-07T05:31:56Z",
"SaleId": 123,
"Probability": 123,
"Title": "<string>",
"Amount": 123,
"Currency": "<string>",
"ProjectName": "<string>",
"AssociateFullName": "<string>",
"Description": "<string>",
"WeightedAmount": 123,
"ProjectId": 123,
"EarningPercent": 123,
"Earning": 123,
"ContactId": 123,
"AssociateId": 123,
"PersonId": 123,
"SaleTypeId": 123,
"SaleTypeName": "<string>",
"PersonFullName": "<string>",
"ActiveErpLinks": 123,
"NextDueDate": "2023-11-07T05:31:56Z",
"Number": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Project": {
"ProjectId": 123,
"Name": "<string>",
"Description": "<string>",
"URL": "<string>",
"Type": "<string>",
"AssociateId": 123,
"AssociateFullName": "<string>",
"TypeId": 123,
"Updated": "2023-11-07T05:31:56Z",
"StatusId": 123,
"Status": "<string>",
"TextId": 123,
"PublishTo": "2023-11-07T05:31:56Z",
"PublishFrom": "2023-11-07T05:31:56Z",
"IsPublished": True,
"URLName": "<string>",
"ProjectNumber": "<string>",
"ActiveErpLinks": 123,
"EventId": 123,
"StartDate": "2023-11-07T05:31:56Z",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"FormSubmission": {
"FormSubmissionId": 123,
"EmailAddress": "<string>"
},
"TicketType": {
"TicketTypeId": 123,
"Name": "<string>",
"Icon": "<string>",
"DefaultTicketStatus": 123,
"DefaultTicketPriority": 123,
"IsDefault": True,
"ShowInNew": True,
"ExcludeSignature": True,
"ExcludeEmailRecipients": True,
"ExternalAsDefault": True,
"VisibleForGroups": [123],
"ReplyForwardNoSignature": True,
"ReplyExternalAsDefault": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"ActiveStatusMonitorId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"NewTicketMessage": {
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Priority": 123,
"PriorityName": "<string>",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": True,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": True,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"TransferAttachmentsIds": [123]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
SourceTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketEntity: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByOwner: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
OwnedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Category: {
TicketCategoryId: 123,
ParentId: 123,
Name: '<string>',
Fullname: '<string>',
CategoryMaster: 123,
ExternalName: '<string>',
AssignmentLag: 123,
ReplyTemplate: 123,
NotificationEmail: '<string>',
DefaultTicketStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
DefaultMessageStatus: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
EffectiveReplyTemplateId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Priority: {
TicketPriorityId: 123,
Name: '<string>',
SortOrder: 123,
Deadline: 123,
MonStart: '2023-11-07T05:31:56Z',
MonStop: '2023-11-07T05:31:56Z',
TueStart: '2023-11-07T05:31:56Z',
TueStop: '2023-11-07T05:31:56Z',
WedStart: '2023-11-07T05:31:56Z',
WedStop: '2023-11-07T05:31:56Z',
ThuStart: '2023-11-07T05:31:56Z',
ThuStop: '2023-11-07T05:31:56Z',
FriStart: '2023-11-07T05:31:56Z',
FriStop: '2023-11-07T05:31:56Z',
SatStart: '2023-11-07T05:31:56Z',
SatStop: '2023-11-07T05:31:56Z',
SunStart: '2023-11-07T05:31:56Z',
SunStop: '2023-11-07T05:31:56Z',
NonDates: ['2023-11-07T05:31:56Z'],
EscalationLevels: [
{
TicketAlertId: 123,
AlertLevel: 123,
AlertTimeout: 123,
Action: 123,
DelegateTo: 123,
ScriptId: 123,
EmailTo: '<string>',
SmsTo: '<string>',
ReplyTemplateIdCustomer: 123,
ReplyTemplateIdUser: 123,
ReplyTemplateIdCatmast: 123,
ReplyTemplateIdEmail: 123,
RtiCustomerSms: 123,
ReplyTemplateIdUserSms: 123,
ReplyTemplateIdCatmastSms: 123,
ReplyTemplateIdSms: 123,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Status: {
TicketStatusId: 123,
Name: '<string>',
NoEmailReopen: true,
IsDefault: true,
UsedInQueue: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SecondaryPersons: [
{
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
Messages: [
{
TicketMessageId: 123,
CreatedAt: '2023-11-07T05:31:56Z',
Important: true,
Author: '<string>',
PersonId: 123,
PersonFullName: '<string>',
ContactId: 123,
ContactName: '<string>',
ContactDepartment: '<string>',
NumAttachments: 123,
EmailHeader: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
CreatedBy: 123,
ChangedAt: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Tags: [
{
Id: 123,
Name: '<string>',
ToolTip: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SuggestedCategoryId: 123,
SuggestedCategoryName: '<string>',
OrigHumanCategoryId: 123,
IconHint: '<string>',
Sale: {
ContactName: '<string>',
SaleDate: '2023-11-07T05:31:56Z',
SaleId: 123,
Probability: 123,
Title: '<string>',
Amount: 123,
Currency: '<string>',
ProjectName: '<string>',
AssociateFullName: '<string>',
Description: '<string>',
WeightedAmount: 123,
ProjectId: 123,
EarningPercent: 123,
Earning: 123,
ContactId: 123,
AssociateId: 123,
PersonId: 123,
SaleTypeId: 123,
SaleTypeName: '<string>',
PersonFullName: '<string>',
ActiveErpLinks: 123,
NextDueDate: '2023-11-07T05:31:56Z',
Number: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Project: {
ProjectId: 123,
Name: '<string>',
Description: '<string>',
URL: '<string>',
Type: '<string>',
AssociateId: 123,
AssociateFullName: '<string>',
TypeId: 123,
Updated: '2023-11-07T05:31:56Z',
StatusId: 123,
Status: '<string>',
TextId: 123,
PublishTo: '2023-11-07T05:31:56Z',
PublishFrom: '2023-11-07T05:31:56Z',
IsPublished: true,
URLName: '<string>',
ProjectNumber: '<string>',
ActiveErpLinks: 123,
EventId: 123,
StartDate: '2023-11-07T05:31:56Z',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
FormSubmission: {FormSubmissionId: 123, EmailAddress: '<string>'},
TicketType: {
TicketTypeId: 123,
Name: '<string>',
Icon: '<string>',
DefaultTicketStatus: 123,
DefaultTicketPriority: 123,
IsDefault: true,
ShowInNew: true,
ExcludeSignature: true,
ExcludeEmailRecipients: true,
ExternalAsDefault: true,
VisibleForGroups: [123],
ReplyForwardNoSignature: true,
ReplyExternalAsDefault: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
ActiveStatusMonitorId: 123,
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
NewTicketMessage: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
TransferAttachmentsIds: [123]
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SplitTicketMessage', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));{
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByOwner": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"Type": "Unknown",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": true,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"OwnedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"Type": "Unknown",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": true,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Category": {
"TicketCategoryId": 123,
"ParentId": 123,
"Name": "<string>",
"Fullname": "<string>",
"CategoryMaster": 123,
"Flags": "Unknown",
"DelegateMethod": "Unknown",
"ExternalName": "<string>",
"ClosingStatus": "UserDefined",
"MsgClosingStatus": "UserDefined",
"AssignmentLag": 123,
"ReplyTemplate": 123,
"NotificationEmail": "<string>",
"DefaultTicketStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"Status": "Unknown",
"TimeCounter": "None",
"NoEmailReopen": true,
"IsDefault": true,
"UsedInQueue": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"DefaultMessageStatus": {
"TicketStatusId": 123,
"Name": "<string>",
"Status": "Unknown",
"TimeCounter": "None",
"NoEmailReopen": true,
"IsDefault": true,
"UsedInQueue": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"EffectiveReplyTemplateId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Slevel": "Unknown",
"Priority": {
"TicketPriorityId": 123,
"Name": "<string>",
"Status": "Unknown",
"Flags": "Unknown",
"SortOrder": 123,
"TicketRead": "None",
"ChangedOwner": "None",
"TicketNewinfo": "None",
"TicketClosed": "None",
"TicketChangedPriority": "None",
"TicketNew": "None",
"Deadline": 123,
"MonStart": "2023-11-07T05:31:56Z",
"MonStop": "2023-11-07T05:31:56Z",
"TueStart": "2023-11-07T05:31:56Z",
"TueStop": "2023-11-07T05:31:56Z",
"WedStart": "2023-11-07T05:31:56Z",
"WedStop": "2023-11-07T05:31:56Z",
"ThuStart": "2023-11-07T05:31:56Z",
"ThuStop": "2023-11-07T05:31:56Z",
"FriStart": "2023-11-07T05:31:56Z",
"FriStop": "2023-11-07T05:31:56Z",
"SatStart": "2023-11-07T05:31:56Z",
"SatStop": "2023-11-07T05:31:56Z",
"SunStart": "2023-11-07T05:31:56Z",
"SunStop": "2023-11-07T05:31:56Z",
"NonDates": [
"2023-11-07T05:31:56Z"
],
"EscalationLevels": [
{
"TicketAlertId": 123,
"AlertLevel": 123,
"AlertTimeout": 123,
"Action": 123,
"DelegateTo": 123,
"ScriptId": 123,
"EmailTo": "<string>",
"SmsTo": "<string>",
"ReplyTemplateIdCustomer": 123,
"ReplyTemplateIdUser": 123,
"ReplyTemplateIdCatmast": 123,
"ReplyTemplateIdEmail": 123,
"RtiCustomerSms": 123,
"ReplyTemplateIdUserSms": 123,
"ReplyTemplateIdCatmastSms": 123,
"ReplyTemplateIdSms": 123,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"BaseStatus": "Unknown",
"Status": {
"TicketStatusId": 123,
"Name": "<string>",
"Status": "Unknown",
"TimeCounter": "None",
"NoEmailReopen": true,
"IsDefault": true,
"UsedInQueue": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Origin": "Unknown",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": true,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SecondaryPersons": [
{
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": true,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"AlertLevel": 123,
"ConnectId": 123,
"ReadStatus": "Unknown",
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": true,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"Messages": [
{
"TicketMessageId": 123,
"CreatedAt": "2023-11-07T05:31:56Z",
"Slevel": "Unknown",
"Important": true,
"Author": "<string>",
"PersonId": 123,
"PersonFullName": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"ContactDepartment": "<string>",
"NumAttachments": 123,
"EmailHeader": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"StdItem": "None",
"StdItemCol": "None",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"CreatedBy": 123,
"ChangedAt": "2023-11-07T05:31:56Z",
"Badge": "Unknown",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Tags": [
{
"Id": 123,
"Name": "<string>",
"ToolTip": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SuggestedCategoryId": 123,
"SuggestedCategoryName": "<string>",
"OrigHumanCategoryId": 123,
"IconHint": "<string>",
"Sale": {
"ContactName": "<string>",
"SaleDate": "2023-11-07T05:31:56Z",
"SaleId": 123,
"Probability": 123,
"Title": "<string>",
"Amount": 123,
"Currency": "<string>",
"ProjectName": "<string>",
"AssociateFullName": "<string>",
"Description": "<string>",
"Status": "Unknown",
"WeightedAmount": 123,
"ProjectId": 123,
"EarningPercent": 123,
"Earning": 123,
"ContactId": 123,
"AssociateId": 123,
"PersonId": 123,
"SaleTypeId": 123,
"SaleTypeName": "<string>",
"PersonFullName": "<string>",
"Completed": "Unknown",
"ActiveErpLinks": 123,
"NextDueDate": "2023-11-07T05:31:56Z",
"Number": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Project": {
"ProjectId": 123,
"Name": "<string>",
"Description": "<string>",
"URL": "<string>",
"Type": "<string>",
"AssociateId": 123,
"AssociateFullName": "<string>",
"TypeId": 123,
"Updated": "2023-11-07T05:31:56Z",
"StatusId": 123,
"Status": "<string>",
"TextId": 123,
"PublishTo": "2023-11-07T05:31:56Z",
"PublishFrom": "2023-11-07T05:31:56Z",
"IsPublished": true,
"URLName": "<string>",
"ProjectNumber": "<string>",
"ActiveErpLinks": 123,
"EventId": 123,
"StartDate": "2023-11-07T05:31:56Z",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"FormSubmission": {
"FormSubmissionId": 123,
"EmailAddress": "<string>",
"Status": "Unknown"
},
"TicketType": {
"TicketTypeId": 123,
"Name": "<string>",
"Icon": "<string>",
"DefaultTicketStatus": 123,
"DefaultTicketPriority": 123,
"IsDefault": true,
"ShowInNew": true,
"ExcludeSignature": true,
"ExcludeEmailRecipients": true,
"ExternalAsDefault": true,
"VisibleForGroups": [
123
],
"ReplyForwardNoSignature": true,
"ReplyExternalAsDefault": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"ActiveStatusMonitorId": 123,
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Body
application/jsontext/jsonapplication/xmltext/xmlapplication/x-www-form-urlencodedapplication/json-patch+jsonapplication/merge-patch+json
SourceTicketMessage, NewTicketEntity, NewTicketMessage, TransferAttachmentsIds
SplitTicketMessage: Create new ticket and move/copy data from existing ticket in addition update old message and save new message in a single request.
The ticket messages are e-mails, SMS or other messages attached to a ticket (aka request). Carrier object for TicketMessageEntity. Services for the TicketMessageEntity Carrier is available from the Ticket Agent.
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The ticket entity is used for representing a service ticket Carrier object for TicketEntity. Services for the TicketEntity Carrier is available from the Ticket Agent.
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The ticket messages are e-mails, SMS or other messages attached to a ticket (aka request). Carrier object for TicketMessageEntity. Services for the TicketMessageEntity Carrier is available from the Ticket Agent.
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Response
OK
The ticket entity is used for representing a service ticket Carrier object for TicketEntity. Services for the TicketEntity Carrier is available from the Ticket Agent.
The primary key (auto-incremented)
The title of the ticket.
When the ticket was created.
The last time the ticket was modified.
The datetime for when the ticket last was read by the owner.
The datetime for when the ticket was read by the customer.
The datetime for when the ticket first was read by the current owner.
The datetime for when the ticket first was read by a user.
When the ticket should be activated, if it is postponed.
When the ticket was closed.
The datetime for when the ticket was replied to. I.e. the first external message added to the ticket.
The datetime for when the ticket should jump to the next alert_level.
Deadline for ticket.
Carrier object for Associate. Services for the Associate Carrier is available from the Associate Agent.
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A string representing the author of the ticket (same as author of first message).
Carrier object for Associate. Services for the Associate Carrier is available from the Associate Agent.
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This entity describes the meta data for a ticket category, and provides special operations on it. Carrier object for TicketCategoryEntity. Services for the TicketCategoryEntity Carrier is available from the List Agent.
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The securitylevel of the ticket.
Available options:
Unknown, Internal, External Entity for a ticket priority. This entity describes the meta data for a ticket priority, and provides special operations on it. Carrier object for TicketPriorityEntity. Services for the TicketPriorityEntity Carrier is available from the List Agent.
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The status of the ticket. I.e. active/closed/postponed/deleted Use MDO List name "ticketstatus" to get list items.
Available options:
Unknown, Active, Closed, Postponed, Deleted, Merged, Spam, PostponedSpecific, Postponed1Hour, Postponed2Hours, Postponed3Hours, Postponed4Hours, PostponedDay, PostponedWeek, PostponedMonth Entity for a ticket status. This entity describes the meta data for a ticket status, and provides special operations on it. Carrier object for TicketStatusEntity. Services for the TicketStatusEntity Carrier is available from the List Agent.
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What is the origin of this ticket
Available options:
Unknown, Email, SMS, Fax, Phone, Facebook, Twitter, Internal, CustomerCentre, EMarketing, AutoGenerated, Chat, Form, API, Flow Carrier object for Person. Services for the Person Carrier is available from the Person Agent.
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The secondary persons this ticket is connected to Use MDO List name "person_new" to get list items.
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The alert level for the ticket. Matches the level value of the ticket_alert table.
If a ticket is connected to another ticket, this field is set to the id of the 'master' ticket.
Whether the owner has read the ticket or not (red, yellow, green).
Available options:
Unknown, Green, Yellow, Red The time (minutes) between when the ticket was created and when it was replied to. Calculated based on priority's timeframe.
Same as time_to_reply, but not calculated based on priority.
The time (minutes) between when the ticket was created and when it was closed. Calculated based on priority's timeframe.
Same as time_to_close, but not calculated based on priority.
The total time (seconds) within the priority's office hours the ticket has been in an open status (configurable), not including current state
The total time (seconds) within the priority's office hours the ticket has been in a external waiting status (configurable), not including current state
The total time (seconds) within the priority's office hours the ticket has been in a queue status, not including current state
The total time (seconds) within 24x7 the ticket has been in an open status (configurable), not including current state
The total time (seconds) within 24x7 the ticket has been in a external waiting status (configurable), not including current state
The total time (seconds) within 24x7 hours the ticket has been in a queue status, not including current state
The total time (minutes). Aggregated time spent from ticket's messages. Read-only for external use.
Boolean indicating if this ticket has one or more attachments.
The number of replies (messages) to the customer for this request.
The total number of messages for this request.
The from-address used when this ticket got created, e.g. by email
TicketMessageId,CreatedAt,SLevel and Important for all the messages connected to this ticket. For message body see the TicketMessageEntity or the TicketMessage archive.
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An array containing the tags assigned to this request
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The language of the first external message
The sentiment index of the last external message
The sentiment confidence of the last external message
Suggestion for categorization, based on the text of the message (AI)
Suggested category from AI
Will contain the category id selected by the user, when having the choice of using the suggested category or manually selecting a category
Icon representing ticket's state
Carrier object for Sale. Services for the Sale Carrier is available from the Sale Agent.
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Carrier object for Project. Services for the Project Carrier is available from the Project Agent.
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Class representing form submission related to ticket. Carrier object for TicketFormSubmission.
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Ticket Type - light read-only version of TicketTypeEntity. Carrier object for TicketType. Services for the TicketType Carrier is available from the List Agent.
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Active status monitor identity for related contact. This is a read-only property and is ignored on Save
Deprecated: Use {SuperOffice.CRM.Services.TicketEntity.CustomFields} instead. Extra fields added to the carrier. This could be data from Plug-ins, the foreign key system, external applications, etc.
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Udef + Extra fields added to the carrier. Extra fields as defined by changes to database schema + user-defined fields as defined by admin. Custom fields combines user defined fields and extra fields into one bucket. The individual {SuperOffice.CRM.Services.TicketEntity.ExtraFields} and UserDefinedFields properties are deprecated in favor of this combined collection.
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Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
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Field property dictionary mapping field names to field access rights.
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Related topics
Split TicketSplit messageTicketMessageNSTicketMessageSend Ticket MessageGet Ticket Message⌘I