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Validate Ticket Relations

Headers

Accept-Language
string

Convert string references and multi-language values into a specified language (iso2) code.

SO-Language
string

Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.

SO-Culture
string

Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.

SO-TimeZone
string

Specify the timezone code that you would like date/time responses converted to.

SO-AppToken
string

The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Query Parameters

$select
string

Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.

Body

SourceTicketIds, DestinationTicketId, RelationType

ValidateTicketRelations: Validate proposed ticket relations without saving them. Returns a result per source ticket indicating whether the relation is valid.

SourceTicketIds
integer<int32>[]
DestinationTicketId
integer<int32>
RelationType
enum<string>
Available options:
Related,
Parent,
Child

Response

OK

SourceTicketId
integer<int32>

The id of the source ticket this result applies to.

IsValid
boolean

True if the operation succeeded; false if it failed.

RelationError
enum<string>

The reason the operation failed, if IsValid is false.

Available options:
ParentExists,
RelationExists,
SameTicket
ErrorMessage
string

Error message describing why the operation failed, if IsValid is false.