Validate Ticket Relations
Validate proposed ticket relations without saving them.
Returns a result per source ticket indicating whether the relation is valid.
NsApiSlow threshold: 5000 ms.
Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Body
SourceTicketIds, DestinationTicketId, RelationType
Response
OK
The id of the source ticket this result applies to.
True if the operation succeeded; false if it failed.
The reason the operation failed, if IsValid is false.
ParentExists, RelationExists, SameTicket Error message describing why the operation failed, if IsValid is false.
Related topics
Validate Ticket Relation DefinitionWebAPI changes in SuperOffice 12.0ticket_relation tableCreate Ticket RelationsGet Ticket Relationsticket_relation_def table