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Get Hotlist Ej Users

Headers

Accept-Language
string

Convert string references and multi-language values into a specified language (iso2) code.

SO-Language
string

Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.

SO-Culture
string

Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.

SO-TimeZone
string

Specify the timezone code that you would like date/time responses converted to.

SO-AppToken
string

The application token that identifies the partner app. Used when calling Online WebAPI from a server.

Query Parameters

$select
string

Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.

Body

TicketId, SkipAssociateIds, NotifyType, Channel

GetHotlistEjUsers: Get a list of ej_user ids who should receive hotlist notification based on request and notification type

TicketId
integer<int32>
SkipAssociateIds
integer<int32>[]
NotifyType
enum<string>
Available options:
NewTicket,
NewTicketMessage,
TicketEscalated,
TicketActivated,
ChatAlert,
ActiveTickets,
TicketTakeOver,
ChatMessageAlert,
ChatSessionTransfered,
Hotlist,
Custom,
ContactAssignment,
NotifyAll
Channel
enum<string>
Available options:
Unknown,
PopUp,
Email,
Sms

Response

OK