Save Ticket Message Entity With Notify
using RestSharp;
var options = new RestClientOptions("http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify");
var client = new RestClient(options);
var request = new RestRequest("");
request.AddJsonBody("{\n \"NewEntity\": {\n \"EjMessageId\": 123,\n \"Ticket\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": 123,\n \"CreatedByName\": \"<string>\",\n \"Author\": \"<string>\",\n \"OwnedBy\": 123,\n \"OwnedByName\": \"<string>\",\n \"Category\": 123,\n \"CategoryName\": \"<string>\",\n \"CategoryFullname\": \"<string>\",\n \"Priority\": 123,\n \"PriorityName\": \"<string>\",\n \"TicketStatus\": 123,\n \"TicketStatusDisplayValue\": \"<string>\",\n \"CustId\": 123,\n \"PersonFirstname\": \"<string>\",\n \"PersonMiddleName\": \"<string>\",\n \"PersonLastname\": \"<string>\",\n \"PersonFullname\": \"<string>\",\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"OwnedByAssociateId\": 123,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SaleId\": 123,\n \"ProjectId\": 123,\n \"SaleHeading\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"FormSubmissionId\": 123,\n \"TicketTypeId\": 123,\n \"TicketTypeName\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"MessageId\": \"<string>\",\n \"TimeSpent\": 123,\n \"Body\": \"<string>\",\n \"HtmlBody\": \"<string>\",\n \"EmailHeader\": \"<string>\",\n \"DebugInfo\": \"<string>\",\n \"MailSorter\": \"<string>\",\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SearchTitle\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Important\": true,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"AttachmentsInfo\": [\n {\n \"AttachmentId\": 123,\n \"Name\": \"<string>\",\n \"ContentType\": \"<string>\",\n \"AttSize\": 123,\n \"InlineImage\": true,\n \"ContentId\": \"<string>\",\n \"AuthKey\": \"<string>\",\n \"IsSafeFileExtension\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Notify\": true\n}", false);
var response = await client.PostAsync(request);
Console.WriteLine("{0}", response.Content);const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
NewEntity: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Notify: true
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "56350",
CURLOPT_URL => "http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'NewEntity' => [
'EjMessageId' => 123,
'Ticket' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => 123,
'CreatedByName' => '<string>',
'Author' => '<string>',
'OwnedBy' => 123,
'OwnedByName' => '<string>',
'Category' => 123,
'CategoryName' => '<string>',
'CategoryFullname' => '<string>',
'Priority' => 123,
'PriorityName' => '<string>',
'TicketStatus' => 123,
'TicketStatusDisplayValue' => '<string>',
'CustId' => 123,
'PersonFirstname' => '<string>',
'PersonMiddleName' => '<string>',
'PersonLastname' => '<string>',
'PersonFullname' => '<string>',
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'OwnedByAssociateId' => 123,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SaleId' => 123,
'ProjectId' => 123,
'SaleHeading' => '<string>',
'ProjectName' => '<string>',
'FormSubmissionId' => 123,
'TicketTypeId' => 123,
'TicketTypeName' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'CreatedAt' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'MessageId' => '<string>',
'TimeSpent' => 123,
'Body' => '<string>',
'HtmlBody' => '<string>',
'EmailHeader' => '<string>',
'DebugInfo' => '<string>',
'MailSorter' => '<string>',
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SearchTitle' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Important' => true,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'AttachmentsInfo' => [
[
'AttachmentId' => 123,
'Name' => '<string>',
'ContentType' => '<string>',
'AttSize' => 123,
'InlineImage' => true,
'ContentId' => '<string>',
'AuthKey' => '<string>',
'IsSafeFileExtension' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Notify' => true
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
url = "http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify"
payload = {
"NewEntity": {
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Priority": 123,
"PriorityName": "<string>",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": True,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": True,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Notify": True
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
NewEntity: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Notify: true
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));{
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Slevel": "Unknown",
"Priority": 123,
"PriorityName": "<string>",
"BaseStatus": "Unknown",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"Origin": "Unknown",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"ReadStatus": "Unknown",
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": true,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"Type": "Unknown",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": true,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"Slevel": "Unknown",
"Type": "Unknown",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"MessageCategory": "Message",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": true,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"StdItem": "None",
"StdItemCol": "None",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": true,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"Badge": "Unknown",
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": true,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}Save Ticket Message Entity With Notify
Saves a ticket message and performs any user notifications
NsApiSlow threshold: 2000 ms.
Save Ticket Message Entity With Notify
using RestSharp;
var options = new RestClientOptions("http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify");
var client = new RestClient(options);
var request = new RestRequest("");
request.AddJsonBody("{\n \"NewEntity\": {\n \"EjMessageId\": 123,\n \"Ticket\": {\n \"TicketId\": 123,\n \"Title\": \"<string>\",\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"LastChanged\": \"2023-11-07T05:31:56Z\",\n \"ReadByOwner\": \"2023-11-07T05:31:56Z\",\n \"ReadByCustomer\": \"2023-11-07T05:31:56Z\",\n \"FirstReadByUser\": \"2023-11-07T05:31:56Z\",\n \"Activate\": \"2023-11-07T05:31:56Z\",\n \"ClosedAt\": \"2023-11-07T05:31:56Z\",\n \"RepliedAt\": \"2023-11-07T05:31:56Z\",\n \"AlertTimeout\": \"2023-11-07T05:31:56Z\",\n \"Deadline\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": 123,\n \"CreatedByName\": \"<string>\",\n \"Author\": \"<string>\",\n \"OwnedBy\": 123,\n \"OwnedByName\": \"<string>\",\n \"Category\": 123,\n \"CategoryName\": \"<string>\",\n \"CategoryFullname\": \"<string>\",\n \"Priority\": 123,\n \"PriorityName\": \"<string>\",\n \"TicketStatus\": 123,\n \"TicketStatusDisplayValue\": \"<string>\",\n \"CustId\": 123,\n \"PersonFirstname\": \"<string>\",\n \"PersonMiddleName\": \"<string>\",\n \"PersonLastname\": \"<string>\",\n \"PersonFullname\": \"<string>\",\n \"AlertLevel\": 123,\n \"ConnectId\": 123,\n \"TimeToReply\": 123,\n \"RealTimeToReply\": 123,\n \"TimeToClose\": 123,\n \"RealTimeToClose\": 123,\n \"TimeSpentInternally\": 123,\n \"TimeSpentExternally\": 123,\n \"TimeSpentQueue\": 123,\n \"RealTimeSpentInternally\": 123,\n \"RealTimeSpentExternally\": 123,\n \"RealTimeSpentQueue\": 123,\n \"TimeSpent\": 123,\n \"HasAttachment\": true,\n \"NumReplies\": 123,\n \"NumMessages\": 123,\n \"FromAddress\": \"<string>\",\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"OwnedByAssociateId\": 123,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"SaleId\": 123,\n \"ProjectId\": 123,\n \"SaleHeading\": \"<string>\",\n \"ProjectName\": \"<string>\",\n \"FormSubmissionId\": 123,\n \"TicketTypeId\": 123,\n \"TicketTypeName\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"CreatedAt\": \"2023-11-07T05:31:56Z\",\n \"CreatedBy\": {\n \"AssociateId\": 123,\n \"Name\": \"<string>\",\n \"PersonId\": 123,\n \"Rank\": 123,\n \"Tooltip\": \"<string>\",\n \"GroupIdx\": 123,\n \"FullName\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"Deleted\": true,\n \"EjUserId\": 123,\n \"UserName\": \"<string>\",\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Author\": \"<string>\",\n \"MessageId\": \"<string>\",\n \"TimeSpent\": 123,\n \"Body\": \"<string>\",\n \"HtmlBody\": \"<string>\",\n \"EmailHeader\": \"<string>\",\n \"DebugInfo\": \"<string>\",\n \"MailSorter\": \"<string>\",\n \"Person\": {\n \"Position\": \"<string>\",\n \"PersonId\": 123,\n \"Mrmrs\": \"<string>\",\n \"Firstname\": \"<string>\",\n \"Lastname\": \"<string>\",\n \"MiddleName\": \"<string>\",\n \"Title\": \"<string>\",\n \"Description\": \"<string>\",\n \"Email\": \"<string>\",\n \"FullName\": \"<string>\",\n \"DirectPhone\": \"<string>\",\n \"FormalName\": \"<string>\",\n \"CountryId\": 123,\n \"ContactId\": 123,\n \"ContactName\": \"<string>\",\n \"Retired\": 123,\n \"Rank\": 123,\n \"ActiveInterests\": 123,\n \"ContactDepartment\": \"<string>\",\n \"ContactCountryId\": 123,\n \"ContactOrgNr\": \"<string>\",\n \"FaxPhone\": \"<string>\",\n \"MobilePhone\": \"<string>\",\n \"ContactPhone\": \"<string>\",\n \"AssociateName\": \"<string>\",\n \"AssociateId\": 123,\n \"UsePersonAddress\": true,\n \"ContactFax\": \"<string>\",\n \"Kanafname\": \"<string>\",\n \"Kanalname\": \"<string>\",\n \"Post1\": \"<string>\",\n \"Post2\": \"<string>\",\n \"Post3\": \"<string>\",\n \"EmailName\": \"<string>\",\n \"ContactFullName\": \"<string>\",\n \"ActiveErpLinks\": 123,\n \"TicketPriorityId\": 123,\n \"SupportLanguageId\": 123,\n \"SupportAssociateId\": 123,\n \"CategoryName\": \"<string>\",\n \"PersonNumber\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"SearchTitle\": \"<string>\",\n \"MessageHeaders\": [\n {\n \"Id\": 123,\n \"Name\": \"<string>\",\n \"Value\": \"<string>\",\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"Important\": true,\n \"Language\": \"<string>\",\n \"Sentiment\": 123,\n \"SentimentConfidence\": 123,\n \"AttachmentsInfo\": [\n {\n \"AttachmentId\": 123,\n \"Name\": \"<string>\",\n \"ContentType\": \"<string>\",\n \"AttSize\": 123,\n \"InlineImage\": true,\n \"ContentId\": \"<string>\",\n \"AuthKey\": \"<string>\",\n \"IsSafeFileExtension\": true,\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n }\n ],\n \"ExtraFields\": {},\n \"CustomFields\": {},\n \"TableRight\": {\n \"Mask\": \"<string>\",\n \"Reason\": \"<string>\"\n },\n \"FieldProperties\": {}\n },\n \"Notify\": true\n}", false);
var response = await client.PostAsync(request);
Console.WriteLine("{0}", response.Content);const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
NewEntity: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Notify: true
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_PORT => "56350",
CURLOPT_URL => "http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'NewEntity' => [
'EjMessageId' => 123,
'Ticket' => [
'TicketId' => 123,
'Title' => '<string>',
'CreatedAt' => '2023-11-07T05:31:56Z',
'LastChanged' => '2023-11-07T05:31:56Z',
'ReadByOwner' => '2023-11-07T05:31:56Z',
'ReadByCustomer' => '2023-11-07T05:31:56Z',
'FirstReadByUser' => '2023-11-07T05:31:56Z',
'Activate' => '2023-11-07T05:31:56Z',
'ClosedAt' => '2023-11-07T05:31:56Z',
'RepliedAt' => '2023-11-07T05:31:56Z',
'AlertTimeout' => '2023-11-07T05:31:56Z',
'Deadline' => '2023-11-07T05:31:56Z',
'CreatedBy' => 123,
'CreatedByName' => '<string>',
'Author' => '<string>',
'OwnedBy' => 123,
'OwnedByName' => '<string>',
'Category' => 123,
'CategoryName' => '<string>',
'CategoryFullname' => '<string>',
'Priority' => 123,
'PriorityName' => '<string>',
'TicketStatus' => 123,
'TicketStatusDisplayValue' => '<string>',
'CustId' => 123,
'PersonFirstname' => '<string>',
'PersonMiddleName' => '<string>',
'PersonLastname' => '<string>',
'PersonFullname' => '<string>',
'AlertLevel' => 123,
'ConnectId' => 123,
'TimeToReply' => 123,
'RealTimeToReply' => 123,
'TimeToClose' => 123,
'RealTimeToClose' => 123,
'TimeSpentInternally' => 123,
'TimeSpentExternally' => 123,
'TimeSpentQueue' => 123,
'RealTimeSpentInternally' => 123,
'RealTimeSpentExternally' => 123,
'RealTimeSpentQueue' => 123,
'TimeSpent' => 123,
'HasAttachment' => true,
'NumReplies' => 123,
'NumMessages' => 123,
'FromAddress' => '<string>',
'ContactId' => 123,
'ContactName' => '<string>',
'OwnedByAssociateId' => 123,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'SaleId' => 123,
'ProjectId' => 123,
'SaleHeading' => '<string>',
'ProjectName' => '<string>',
'FormSubmissionId' => 123,
'TicketTypeId' => 123,
'TicketTypeName' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'CreatedAt' => '2023-11-07T05:31:56Z',
'CreatedBy' => [
'AssociateId' => 123,
'Name' => '<string>',
'PersonId' => 123,
'Rank' => 123,
'Tooltip' => '<string>',
'GroupIdx' => 123,
'FullName' => '<string>',
'FormalName' => '<string>',
'Deleted' => true,
'EjUserId' => 123,
'UserName' => '<string>',
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Author' => '<string>',
'MessageId' => '<string>',
'TimeSpent' => 123,
'Body' => '<string>',
'HtmlBody' => '<string>',
'EmailHeader' => '<string>',
'DebugInfo' => '<string>',
'MailSorter' => '<string>',
'Person' => [
'Position' => '<string>',
'PersonId' => 123,
'Mrmrs' => '<string>',
'Firstname' => '<string>',
'Lastname' => '<string>',
'MiddleName' => '<string>',
'Title' => '<string>',
'Description' => '<string>',
'Email' => '<string>',
'FullName' => '<string>',
'DirectPhone' => '<string>',
'FormalName' => '<string>',
'CountryId' => 123,
'ContactId' => 123,
'ContactName' => '<string>',
'Retired' => 123,
'Rank' => 123,
'ActiveInterests' => 123,
'ContactDepartment' => '<string>',
'ContactCountryId' => 123,
'ContactOrgNr' => '<string>',
'FaxPhone' => '<string>',
'MobilePhone' => '<string>',
'ContactPhone' => '<string>',
'AssociateName' => '<string>',
'AssociateId' => 123,
'UsePersonAddress' => true,
'ContactFax' => '<string>',
'Kanafname' => '<string>',
'Kanalname' => '<string>',
'Post1' => '<string>',
'Post2' => '<string>',
'Post3' => '<string>',
'EmailName' => '<string>',
'ContactFullName' => '<string>',
'ActiveErpLinks' => 123,
'TicketPriorityId' => 123,
'SupportLanguageId' => 123,
'SupportAssociateId' => 123,
'CategoryName' => '<string>',
'PersonNumber' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'SearchTitle' => '<string>',
'MessageHeaders' => [
[
'Id' => 123,
'Name' => '<string>',
'Value' => '<string>',
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'Important' => true,
'Language' => '<string>',
'Sentiment' => 123,
'SentimentConfidence' => 123,
'AttachmentsInfo' => [
[
'AttachmentId' => 123,
'Name' => '<string>',
'ContentType' => '<string>',
'AttSize' => 123,
'InlineImage' => true,
'ContentId' => '<string>',
'AuthKey' => '<string>',
'IsSafeFileExtension' => true,
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
]
],
'ExtraFields' => [
],
'CustomFields' => [
],
'TableRight' => [
'Mask' => '<string>',
'Reason' => '<string>'
],
'FieldProperties' => [
]
],
'Notify' => true
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
url = "http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify"
payload = {
"NewEntity": {
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Priority": 123,
"PriorityName": "<string>",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": True,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": True,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": True,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": True,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": True,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": True,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Notify": True
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
NewEntity: {
EjMessageId: 123,
Ticket: {
TicketId: 123,
Title: '<string>',
CreatedAt: '2023-11-07T05:31:56Z',
LastChanged: '2023-11-07T05:31:56Z',
ReadByOwner: '2023-11-07T05:31:56Z',
ReadByCustomer: '2023-11-07T05:31:56Z',
FirstReadByUser: '2023-11-07T05:31:56Z',
Activate: '2023-11-07T05:31:56Z',
ClosedAt: '2023-11-07T05:31:56Z',
RepliedAt: '2023-11-07T05:31:56Z',
AlertTimeout: '2023-11-07T05:31:56Z',
Deadline: '2023-11-07T05:31:56Z',
CreatedBy: 123,
CreatedByName: '<string>',
Author: '<string>',
OwnedBy: 123,
OwnedByName: '<string>',
Category: 123,
CategoryName: '<string>',
CategoryFullname: '<string>',
Priority: 123,
PriorityName: '<string>',
TicketStatus: 123,
TicketStatusDisplayValue: '<string>',
CustId: 123,
PersonFirstname: '<string>',
PersonMiddleName: '<string>',
PersonLastname: '<string>',
PersonFullname: '<string>',
AlertLevel: 123,
ConnectId: 123,
TimeToReply: 123,
RealTimeToReply: 123,
TimeToClose: 123,
RealTimeToClose: 123,
TimeSpentInternally: 123,
TimeSpentExternally: 123,
TimeSpentQueue: 123,
RealTimeSpentInternally: 123,
RealTimeSpentExternally: 123,
RealTimeSpentQueue: 123,
TimeSpent: 123,
HasAttachment: true,
NumReplies: 123,
NumMessages: 123,
FromAddress: '<string>',
ContactId: 123,
ContactName: '<string>',
OwnedByAssociateId: 123,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
SaleId: 123,
ProjectId: 123,
SaleHeading: '<string>',
ProjectName: '<string>',
FormSubmissionId: 123,
TicketTypeId: 123,
TicketTypeName: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
CreatedAt: '2023-11-07T05:31:56Z',
CreatedBy: {
AssociateId: 123,
Name: '<string>',
PersonId: 123,
Rank: 123,
Tooltip: '<string>',
GroupIdx: 123,
FullName: '<string>',
FormalName: '<string>',
Deleted: true,
EjUserId: 123,
UserName: '<string>',
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Author: '<string>',
MessageId: '<string>',
TimeSpent: 123,
Body: '<string>',
HtmlBody: '<string>',
EmailHeader: '<string>',
DebugInfo: '<string>',
MailSorter: '<string>',
Person: {
Position: '<string>',
PersonId: 123,
Mrmrs: '<string>',
Firstname: '<string>',
Lastname: '<string>',
MiddleName: '<string>',
Title: '<string>',
Description: '<string>',
Email: '<string>',
FullName: '<string>',
DirectPhone: '<string>',
FormalName: '<string>',
CountryId: 123,
ContactId: 123,
ContactName: '<string>',
Retired: 123,
Rank: 123,
ActiveInterests: 123,
ContactDepartment: '<string>',
ContactCountryId: 123,
ContactOrgNr: '<string>',
FaxPhone: '<string>',
MobilePhone: '<string>',
ContactPhone: '<string>',
AssociateName: '<string>',
AssociateId: 123,
UsePersonAddress: true,
ContactFax: '<string>',
Kanafname: '<string>',
Kanalname: '<string>',
Post1: '<string>',
Post2: '<string>',
Post3: '<string>',
EmailName: '<string>',
ContactFullName: '<string>',
ActiveErpLinks: 123,
TicketPriorityId: 123,
SupportLanguageId: 123,
SupportAssociateId: 123,
CategoryName: '<string>',
PersonNumber: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
SearchTitle: '<string>',
MessageHeaders: [
{
Id: 123,
Name: '<string>',
Value: '<string>',
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
Important: true,
Language: '<string>',
Sentiment: 123,
SentimentConfidence: 123,
AttachmentsInfo: [
{
AttachmentId: 123,
Name: '<string>',
ContentType: '<string>',
AttSize: 123,
InlineImage: true,
ContentId: '<string>',
AuthKey: '<string>',
IsSafeFileExtension: true,
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
}
],
ExtraFields: {},
CustomFields: {},
TableRight: {Mask: '<string>', Reason: '<string>'},
FieldProperties: {}
},
Notify: true
})
};
fetch('http://localhost:56350/api/v1/Agents/Ticket/SaveTicketMessageEntityWithNotify', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));{
"EjMessageId": 123,
"Ticket": {
"TicketId": 123,
"Title": "<string>",
"CreatedAt": "2023-11-07T05:31:56Z",
"LastChanged": "2023-11-07T05:31:56Z",
"ReadByOwner": "2023-11-07T05:31:56Z",
"ReadByCustomer": "2023-11-07T05:31:56Z",
"FirstReadByUser": "2023-11-07T05:31:56Z",
"Activate": "2023-11-07T05:31:56Z",
"ClosedAt": "2023-11-07T05:31:56Z",
"RepliedAt": "2023-11-07T05:31:56Z",
"AlertTimeout": "2023-11-07T05:31:56Z",
"Deadline": "2023-11-07T05:31:56Z",
"CreatedBy": 123,
"CreatedByName": "<string>",
"Author": "<string>",
"OwnedBy": 123,
"OwnedByName": "<string>",
"Category": 123,
"CategoryName": "<string>",
"CategoryFullname": "<string>",
"Slevel": "Unknown",
"Priority": 123,
"PriorityName": "<string>",
"BaseStatus": "Unknown",
"TicketStatus": 123,
"TicketStatusDisplayValue": "<string>",
"Origin": "Unknown",
"CustId": 123,
"PersonFirstname": "<string>",
"PersonMiddleName": "<string>",
"PersonLastname": "<string>",
"PersonFullname": "<string>",
"AlertLevel": 123,
"ConnectId": 123,
"ReadStatus": "Unknown",
"TimeToReply": 123,
"RealTimeToReply": 123,
"TimeToClose": 123,
"RealTimeToClose": 123,
"TimeSpentInternally": 123,
"TimeSpentExternally": 123,
"TimeSpentQueue": 123,
"RealTimeSpentInternally": 123,
"RealTimeSpentExternally": 123,
"RealTimeSpentQueue": 123,
"TimeSpent": 123,
"HasAttachment": true,
"NumReplies": 123,
"NumMessages": 123,
"FromAddress": "<string>",
"ContactId": 123,
"ContactName": "<string>",
"OwnedByAssociateId": 123,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"SaleId": 123,
"ProjectId": 123,
"SaleHeading": "<string>",
"ProjectName": "<string>",
"FormSubmissionId": 123,
"TicketTypeId": 123,
"TicketTypeName": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"CreatedAt": "2023-11-07T05:31:56Z",
"CreatedBy": {
"AssociateId": 123,
"Name": "<string>",
"PersonId": 123,
"Rank": 123,
"Tooltip": "<string>",
"Type": "Unknown",
"GroupIdx": 123,
"FullName": "<string>",
"FormalName": "<string>",
"Deleted": true,
"EjUserId": 123,
"UserName": "<string>",
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"Author": "<string>",
"Slevel": "Unknown",
"Type": "Unknown",
"MessageId": "<string>",
"TimeSpent": 123,
"Body": "<string>",
"HtmlBody": "<string>",
"EmailHeader": "<string>",
"DebugInfo": "<string>",
"MailSorter": "<string>",
"MessageCategory": "Message",
"Person": {
"Position": "<string>",
"PersonId": 123,
"Mrmrs": "<string>",
"Firstname": "<string>",
"Lastname": "<string>",
"MiddleName": "<string>",
"Title": "<string>",
"Description": "<string>",
"Email": "<string>",
"FullName": "<string>",
"DirectPhone": "<string>",
"FormalName": "<string>",
"CountryId": 123,
"ContactId": 123,
"ContactName": "<string>",
"Retired": 123,
"Rank": 123,
"ActiveInterests": 123,
"ContactDepartment": "<string>",
"ContactCountryId": 123,
"ContactOrgNr": "<string>",
"FaxPhone": "<string>",
"MobilePhone": "<string>",
"ContactPhone": "<string>",
"AssociateName": "<string>",
"AssociateId": 123,
"UsePersonAddress": true,
"ContactFax": "<string>",
"Kanafname": "<string>",
"Kanalname": "<string>",
"Post1": "<string>",
"Post2": "<string>",
"Post3": "<string>",
"EmailName": "<string>",
"ContactFullName": "<string>",
"ActiveErpLinks": 123,
"TicketPriorityId": 123,
"SupportLanguageId": 123,
"SupportAssociateId": 123,
"CategoryName": "<string>",
"PersonNumber": "<string>",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
},
"SearchTitle": "<string>",
"MessageHeaders": [
{
"Id": 123,
"Name": "<string>",
"Value": "<string>",
"StdItem": "None",
"StdItemCol": "None",
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"Important": true,
"Language": "<string>",
"Sentiment": 123,
"SentimentConfidence": 123,
"Badge": "Unknown",
"AttachmentsInfo": [
{
"AttachmentId": 123,
"Name": "<string>",
"ContentType": "<string>",
"AttSize": 123,
"InlineImage": true,
"ContentId": "<string>",
"AuthKey": "<string>",
"IsSafeFileExtension": true,
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}
],
"ExtraFields": {},
"CustomFields": {},
"TableRight": {
"Mask": "<string>",
"Reason": "<string>"
},
"FieldProperties": {}
}Headers
Convert string references and multi-language values into a specified language (iso2) code.
Convert string references and multi-language values into a specified language (iso2) code. Overrides Accept-Language value.
Number, date formatting in a specified culture (iso2 language) code. Partially overrides SO-Language/Accept-Language value. Ignored if no Language set.
Specify the timezone code that you would like date/time responses converted to.
The application token that identifies the partner app. Used when calling Online WebAPI from a server.
Query Parameters
Optional comma separated list of properties to include in the result. Other fields are then nulled out to reduce payload size: "Name,department,category". Default = show all fields.
Body
application/jsontext/jsonapplication/xmltext/xmlapplication/x-www-form-urlencodedapplication/json-patch+jsonapplication/merge-patch+json
NewEntity, Notify
SaveTicketMessageEntityWithNotify: Saves a ticket message and performs any user notifications
Response
OK
The ticket messages are e-mails, SMS or other messages attached to a ticket (aka request). Carrier object for TicketMessageEntity. Services for the TicketMessageEntity Carrier is available from the Ticket Agent.
The primary key (auto-incremented)
The ticket carrier is used for representing a service request. Carrier object for Ticket. Services for the Ticket Carrier is available from the Ticket Agent.
Show child attributes
Show child attributes
When the message was posted.
Carrier object for Associate. Services for the Associate Carrier is available from the Associate Agent.
Show child attributes
Show child attributes
A string representing the author of the message. Could be a user's name, or a persons email address.
The securitylevel of the message.
Available options:
Unknown, Internal, External The type of the message (plaintext/html).
Available options:
Unknown, Plain, Html The Message-Id header value from the email. Used for threading, i.e. connecting messages to existing tickets.
The time spent (minutes) for this message.
The textbody for the message.
The html body for the message (if any).
The email header is saved in this field as raw text
The debug info for the message.
The name of the mail sorter used when the email was imported. Note: We must use name instead of id since the id's change every time one changes the mail sorter. :-0
Defines what kind of message this is.
Available options:
Message, Bounce, OutboxFailed Carrier object for Person. Services for the Person Carrier is available from the Person Agent.
Show child attributes
Show child attributes
A copy of the title of the ticket, for search optimisation and simpler reporting.
Contains the message headers, like To, Cc, Bcc information, or custom headers
Show child attributes
Show child attributes
If this message is important or not.
The language this message is in, based on some kind of analysis
Sentiment index, 100 = completely happy; -100 = suicidally unhappy; 0 = no idea
Confidence of sentiment index, 0 = no idea, 100 = completely sure
Badge to explicitly determine how a message was generated
Available options:
Unknown, Reply, Forward, Comment, Incoming, Outgoing Message attachments information
Show child attributes
Show child attributes
Deprecated: Use {SuperOffice.CRM.Services.TicketMessageEntity.CustomFields} instead. Extra fields added to the carrier. This could be data from Plug-ins, the foreign key system, external applications, etc.
Show child attributes
Show child attributes
Udef + Extra fields added to the carrier. Extra fields as defined by changes to database schema + user-defined fields as defined by admin. Custom fields combines user defined fields and extra fields into one bucket. The individual {SuperOffice.CRM.Services.TicketMessageEntity.ExtraFields} and UserDefinedFields properties are deprecated in favor of this combined collection.
Show child attributes
Show child attributes
Wraps a table right together with an explanatory reason. Code can indicate why access is restricted.
Show child attributes
Show child attributes
Field property dictionary mapping field names to field access rights.
Show child attributes
Show child attributes
Related topics
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