Delete request priority

You cannot delete priorities, but you can set the status of a priority to Deleted, to make it unavailable to users and customers.

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How to delete a priority

1. Click the Requests button in the navigator and select the Priorities tab.
2. Click the required priority.
3. Click the Deleted check box.
4. Click Save. The priority will then no longer be available, for example, when users create new requests.