Enum values for TicketCategoryDelegateMethod

TicketCategoryDelegateMethod Enum

An integer indicating the delegation method for this category.

Name	Value	Description
Unknown	0	The delegate method is unknown, should normally not occure in the database
Even	1	Delegate request even among the members of the category
Weighted	2	Use weights on each member of the category when delegating requests
Unfair	3	The user with the least active request will be delegated the request
Not	4	Do not delegate request. Instead set them as unassigned

ej_category.delegate_method - This table contains categories, in which tickets are categorized. The categories are organized in a hierarchial manner.