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TicketPriorityEscalateEvent Enum

This field indicates what to do with the escalation chain when a new request is registered

Usage

  • ticket_priority.ticket_read - This table contains the ticket priorities.
  • ticket_priority.changed_owner - This table contains the ticket priorities.
  • ticket_priority.ticket_newinfo - This table contains the ticket priorities.
  • ticket_priority.ticket_closed - This table contains the ticket priorities.
  • ticket_priority.ticket_changed_priority - This table contains the ticket priorities.
  • ticket_priority.ticket_new - This table contains the ticket priorities.