Enum values for TicketLogAction - SuperOffice

TicketLogAction Enum

An enum indicating what kind of log-entry this is.

Name	Value	Description
No_Logging	0	No_Logging
Ticket_Unknown	1	Ticket_Unknown action
Ticket_CustomDescription	2	Ticket_CustomDescription action
Ticket_ImportTicketFromEmail	4	Ticket_ImportTicketFromEmail action
Ticket_ImportMailNewTicket	5	Ticket_ImportMailNewTicket action
Ticket_ImportMailExistingTicket	6	Ticket_ImportMailExistingTicket action
Ticket_AttachmentConnectedToTicket	7	Ticket_AttachmentConnectedToTicket action
Ticket_TicketActivated	8	Ticket_TicketActivated action
Ticket_TicketEscalated	9	Ticket_TicketEscalated action
Ticket_ConnectTwoTickets	10	Ticket_ConnectTwoTickets action
Ticket_MessageAddedToTicket	11	Ticket_MessageAddedToTicket action
Ticket_SendingSpmMessage	12	Ticket_SendingSpmMessage action
Ticket_SavedFromEjScript	13	Ticket_SavedFromEjScript action
Ticket_TicketEscalatedFromEjScript	14	Ticket_TicketEscalatedFromEjScript action
Ticket_SetValuesFromSoap	15	Ticket_SetValuesFromSoap action
Ticket_AddMessageFromSoap	16	Ticket_AddMessageFromSoap action
Ticket_NewTicketFromSoap	17	Ticket_NewTicketFromSoap action
Ticket_AddMessage	18	Ticket_AddMessage action
Ticket_NewTicket	19	Ticket_NewTicket action
Ticket_UserTakesOwnership	20	Ticket_UserTakesOwnership action
Ticket_ChangeStatus	21	Ticket_ChangeStatus action
Ticket_ChangeSecurityStatus	22	Ticket_ChangeSecurityStatus action
Ticket_QuickSetExtraDateTime	23	Ticket_QuickSetExtraDateTime action
Ticket_QuickSetExtraDate	24	Ticket_QuickSetExtraDate action
Ticket_QuickSetExtraTime	25	Ticket_QuickSetExtraTime action
Ticket_QuickSetExtraField	26	Ticket_QuickSetExtraField action
Ticket_SwapExtraField	27	Ticket_SwapExtraField action
Ticket_ReadByUser	28	Ticket_ReadByUser action
Ticket_BatchOperation	29	Ticket_BatchOperation action
Ticket_BatchMarkAsRead	30	Ticket_BatchMarkAsRead action
Ticket_BatchMarkAsUnread	31	Ticket_BatchMarkAsUnread action
Ticket_BatchCloseTicket	32	Ticket_BatchCloseTicket action
Ticket_EditTicket	33	Ticket_EditTicket action
Ticket_DeleteTicket	34	Ticket_DeleteTicket action
Ticket_JoinTickets	35	Ticket_JoinTickets action
Ticket_EditMessage	36	Ticket_EditMessage action
Ticket_CloseTicketAfterForward	37	Ticket_CloseTicketAfterForward action
Ticket_CloseAfterMassMessage	38	Ticket_CloseAfterMassMessage action
Ticket_CloseTicketFromSoap	39	Ticket_CloseTicketFromSoap action
Ticket_ReadTicketFromSoap	40	Ticket_ReadTicketFromSoap action
Ticket_UserDeletedOwneraction	41	Ticket_UserDeletedOwneraction action
Ticket_NewTicketFromSpecialForm	42	Ticket_NewTicketFromSpecialForm action
Ticket_TicketClosedByFAQ	43	Ticket_TicketClosedByFAQ action
Ticket_NewTicketFromCustomer	44	Ticket_NewTicketFromCustomer action
Ticket_AddMessageFromCustomer	45	Ticket_AddMessageFromCustomer action
Ticket_ReadByCustomer	46	Ticket_ReadByCustomer action
Ticket_SetRepliedAtByMassMessage	47	Ticket_SetRepliedAtByMassMessage action
Ticket_TicketActivatedByBounce	48	Ticket_TicketActivatedByBounce action
Ticket_AutoCategorized	49	Ticket_AutoCategorized action
Message_Unknown	10001	Message_Unknown action
Message_CustomDescription	10002	Message_CustomDescription action
Message_Continue	10003	Message_Continue action
Message_ImportTicketFromEmail	10004	Message_ImportTicketFromEmail action
Message_ImportMailAddMessage	10005	Message_ImportMailAddMessage action
Message_AddedDebugInfo	10006	Message_AddedDebugInfo action
Message_SendingReplyTemplate	10007	Message_SendingReplyTemplate action
Message_SendingSMS	10008	Message_SendingSMS action
Message_SendingSpmMessage	10009	Message_SendingSpmMessage action
Message_SavedFromEjScript	10010	Message_SavedFromEjScript action
Message_AddMessageFromSoap	10011	Message_AddMessageFromSoap action
Message_AddMessage	10012	Message_AddMessage action
Message_NewTicket	10013	Message_NewTicket action
Message_EditTicket	10014	Message_EditTicket action
Message_EditMessage	10015	Message_EditMessage action
Message_ForwardMessage	10016	Message_ForwardMessage action
Message_AddMassMessage	10017	Message_AddMassMessage action
Message_NewMessageFromSpecialForm	10018	Message_NewMessageFromSpecialForm action
Message_TicketNotifyFAQ	10019	Message_TicketNotifyFAQ action
Message_NewTicketFromCustomer	10020	Message_NewTicketFromCustomer action
Message_AddMessageFromCustomer	10021	Message_AddMessageFromCustomer action
Message_BounceMessage	10022	Message_BounceMessage action
Message_OutboxMessage	10023	Message_OutboxMessage action
Message_EditMessageFromSoap	10024	Message_EditMessageFromSoap action
Message_InlineImagesConverted	10025	Message_InlineImagesConverted action
Message_DeleteMessage	10026	Message_DeleteMessage action
Ticket_Relation	20001	Ticket_Relation action

Usage

ticket_log_action.log_action - This table contains actions for the tickets.

Related topics

Enum TicketLogAction Logs ticket_log_action table ticket_log_change table ticket_log table ticket table

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